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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (38095 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6623 topics in this forum

  1. Support Tickets Error

    By Burti,
    • 0 replies
    • 948 views

  2. How to edit Sidebar Sub Item link (url)

    By Hardik Lamichhane,   
    • 1 reply
    • 1.8k views

  3. Client redirected to client area after clicking "Pay Now" on invoice.

    By Webtems,
    • 0 replies
    • 832 views

  4. v8.6.0 DirectAdmin Issue

    By Burti,
    • 4 replies
    • 1.7k views

  5. v8.6.0 Template Issue

    By Burti,
    • 1 reply
    • 1.2k views

  6. invoice payment method is only showing on part of the page

    By Marwan Mohamed,
    • 1 reply
    • 968 views

  7. Ticket Responses squashed up

    By theozsnowman,
    • 0 replies
    • 885 views

  8. Payments not processing via Paypal

    By Pavili0n,
    • 1 reply
    • 948 views

  9. admin/clientsservices.php(0): WHMCS\Service\Service->metrics(true)

    By EmirhaaN,
    • 0 replies
    • 705 views

  10. ERROR: TypeError: round(): after update to PHP 8.1

    By LukePVD,
    • 1 reply
    • 1.1k views

  11. Duplicate Charge

    By UXmedia,   
    • 6 replies
    • 3.5k views

  12. Errors while connecting WHMCS BRIDGE and no official troubleshooting tutorials are working for me

    By achilles71,
    • 2 replies
    • 3.1k views

  13. Error We were unable to connect your account. Please contact your system administrator.

    By mattpursuit,
    • 0 replies
    • 1.3k views

  14. Ioncube clarification WHMCS 8.6

    By sol2010,
    • 2 replies
    • 783 views

  15. Cron running before it should

    By Linuc82,
    • 3 replies
    • 1.4k views

  16. PHP 8.1 and Ioncube for Developers

    By Hostinfacil.co,   
    • 4 replies
    • 5.1k views

  17. Class 'WHMCS\Module\Mail\SmtpOauth' not found

    By yswery,   
    • 1 reply
    • 765 views

  18. How to disable captcha from domain register page?

    By Shobha Patwal,
    • 6 replies
    • 6.7k views

  19. Disable Recaptcha

    By Arman021,
    • 0 replies
    • 742 views

  20. Invoice generated with removed payment gateway

    By tuga,
    • 8 replies
    • 2.2k views

  21. Downloading Backup Database Not working and filling up Cpanel TMP Drive with attempts

    By garybarr,   
    • 5 replies
    • 3.8k views

  22. Updating via cli

    By xyzulu,
    • 3 replies
    • 2.2k views

  23. Access token not active

    By sol2010,
    • 0 replies
    • 1.6k views

  24. Hosting notice did not go out after I deleted Paypal as payment option

    By dawn86406,   
    • 2 replies
    • 1.1k views

  25. Office 365 Oauth - Bad Request

    By productiveit,
    • 11 replies
    • 9.2k views
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