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Assuming you're using the Standard Cart template without modification (which from your screenshot it appears you are) then yes I believe your last question may be true. What you're seeing is most likely not a bug as such but is how it's designed right now. Perhaps the addon isn't showing due to your product. Another option is that WHMCS may have missed updating the addon section with the new VPN service.

Thanks, Which WHMCS template and order form template are you using?

Hello, Was this a new installation or did you upgrade WHMCS? When did this issue first occur?

One thing to note is that WHMCS will redirect from contact.php to submitticket.php (your specific department) if you select a ticket department under WHMCS admin > setup > general settings > mail > Presales Form Destination

Hello, Your screenshot seems to show the configuration of the Website Security (scanning service) from SiteLock. SiteLock are the provider of this and the VPN service but they are configured separately under WHMCS admin > setup > MarketConnect. Jack.

Whether or not the credit card information form is on your website or not depends on the payment gateway itself. Gateways that use a tokenised process will in many cases allow the credit card information to be entered directly on your website. I use Stripe for processing CCs and they support this. See attached.

Based on your initial post it sounded like you want the first month to be free and then paid after. In this case creating a promotion to discount the first month should work: https://docs.whmcs.com/Promotions

I am not sure what you mean by process the payment exactly? Once the payment has been sent to your bank and is available to you, you can then record it in WHMCS and mark the invoice as paid. There is no further action needed if the above is completed.

Perhaps Xero may be suitable? I have not used it for many years but it's worth checking out: https://marketplace.whmcs.com/product/718

One option would be to use a promotional coupon which will discount the full first month price. That will keep the recurring amount active while allowing them to order it for free.

Hello, One option would be to install and activate the bank transfer module: https://docs.whmcs.com/Bank_Transfer Once activated on the clients profile under invoices click on the add payment option. Then you can select bank transfer as the payment method to apply the transaction. This is what I do for my own website and it works well as direct debit payments are not too common. Regards, Jack

Hello, You can control the redirect settings in WHMCS under: setup > general settings > ordering > "Auto Redirect on Checkout" The majority of payment gateways will show under that section of the cart when activated and set to display on the cart. You can control your payment gateways under: setup > payments > payment gateways Jack

That is also the steps I would have taken. The module should really remove the table from the DB when de-activated but that is down to the module itself. Some have any option to keep the table when de-activating.

Haha yes that is true 😄

That's very creative 😄 That's good to hear as I've spent a LONG time this week manually editing old client profiles. I have finished now so fully the next mass mail email will have 90% less returned emails.