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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36360 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Domain Search not working for some domains

    By tsupan,
    • 2 replies
    • 1.5k views

  2. Card payment redirection

    By hostengines,
    • 3 replies
    • 1.6k views

  3. getting a lot of password recovery and verify emails

    By 3awh,
    • 1 reply
    • 582 views

  4. Database Backup Failure

    By Jrock,
    • 0 replies
    • 906 views

  5. Display problem with orderforms

    By BenMB,
    • 0 replies
    • 860 views

  6. Connect to Plesk issue

    By papazetis,
    • 0 replies
    • 1.2k views

  7. New license saying expired

    By John Big,
    • 1 reply
    • 955 views

  8. Order Accept Encountered Problems.

    By N3xy,
    • 0 replies
    • 799 views

  9. 404 /login client side

    By Corcorlee,
    • 4 replies
    • 1.6k views

  10. Products/Services pricing grid not visible for editing of new hosting packages WHCMS V8.5.1

    By Korrels,
    • 0 replies
    • 726 views

  11. Can't login to WHMCS admin panel

    By Norservers,
    • 7 replies
    • 6.9k views

  12. WHMCS Errors in Logs ( Last Days )

    By EduardoKST,
    • 0 replies
    • 1.1k views

  13. Payment Success but Next Due Date not Updated

    By HostBet,
    • 4 replies
    • 1.6k views

  14. Stripe uncaptured payments (recaptcha enabled)

    By jkalia,
    • 1 reply
    • 1.9k views

  15. Recurring Product Discount Produces Incorrect Amounts

    By bayden10,
    • 1 reply
    • 985 views

  16. invoicepdf.tpl

    By joe123,
    • 0 replies
    • 912 views

  17. 404 when trying to register hosting

    By nejlevnejsi.host,
    • 4 replies
    • 1.4k views

  18. Backups

    By morganwalton15,
    • 1 reply
    • 1.9k views

  19. Duplicate invoicenumbers when using Sequential Paid Invoice Numbering feature

    By niels,
    • 4 replies
    • 2.2k views

  20. WHMCS product/group creation issue

    By Confetix,
    • 3 replies
    • 1.7k views

  21. Oops error when on System Health

    By Muneef,
    • 3 replies
    • 1.5k views

  22. Links (ahrefs) in emails aren't working

    By jeebee123,   
    • 4 replies
    • 1.8k views

  23. Problem in WHMCS 8.5.1 Admin Area Menus

    By Devilz_hrlp,
    • 0 replies
    • 1.1k views

  24. Whoops Cannot redeclare getclientsdetails

    By Christian Frei,   
    • 1 reply
    • 2.5k views

  25. Unknown column 'shortDescription' in 'field list'

    By FutureX,
    • 12 replies
    • 3.1k views
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