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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37472 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6622 topics in this forum

  1. replies to tickets being blocked

    By snake,
    • 4 replies
    • 2.7k views

  2. Stuck verifying domain and checkout gives 404 error

    By MadsDK,
    • 3 replies
    • 2k views

  3. Hostbile Ceo

    By ElAhmedi Mohamed,
    • 0 replies
    • 862 views

  4. support tickets office 365 oauth import not working

    By monsterit,
    • 1 reply
    • 1.2k views

  5. Gateway of 8.0.0 has encrypted fields？

    By tension,
    • 19 replies
    • 7.5k views

  6. empty fields in custom field

    By johncovena,
    • 0 replies
    • 561 views

  7. POP3 import not working

    By Chalipa,
    • 1 reply
    • 972 views

  8. Links not working.

    By Wharfdale,
    • 10 replies
    • 3k views

  9. Plesk Shortcuts 8.3

    By nmdpa3,
    • 2 replies
    • 1.3k views

  10. Domain Renewal doesn’t update automatically when invoice has been marked as paid

    By aldi,
    • 0 replies
    • 822 views

  11. Domain Search not working for some domains

    By tsupan,
    • 2 replies
    • 1.6k views

  12. Card payment redirection

    By hostengines,
    • 3 replies
    • 1.6k views

  13. getting a lot of password recovery and verify emails

    By 3awh,
    • 1 reply
    • 622 views

  14. Database Backup Failure

    By Jrock,
    • 0 replies
    • 935 views

  15. Display problem with orderforms

    By BenMB,
    • 0 replies
    • 884 views

  16. Connect to Plesk issue

    By papazetis,
    • 0 replies
    • 1.2k views

  17. New license saying expired

    By John Big,
    • 1 reply
    • 976 views

  18. Order Accept Encountered Problems.

    By N3xy,
    • 0 replies
    • 817 views

  19. 404 /login client side

    By Corcorlee,
    • 4 replies
    • 1.7k views

  20. Products/Services pricing grid not visible for editing of new hosting packages WHCMS V8.5.1

    By Korrels,
    • 0 replies
    • 742 views

  21. Can't login to WHMCS admin panel

    By Norservers,
    • 7 replies
    • 7.1k views

  22. WHMCS Errors in Logs ( Last Days )

    By EduardoKST,
    • 0 replies
    • 1.1k views

  23. Payment Success but Next Due Date not Updated

    By HostBet,
    • 4 replies
    • 1.6k views

  24. Stripe uncaptured payments (recaptcha enabled)

    By jkalia,
    • 1 reply
    • 1.9k views

  25. Recurring Product Discount Produces Incorrect Amounts

    By bayden10,
    • 1 reply
    • 1k views
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