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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35509 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. 404 /login client side

    By Corcorlee,
    • 4 replies
    • 1.5k views

  2. Products/Services pricing grid not visible for editing of new hosting packages WHCMS V8.5.1

    By Korrels,
    • 0 replies
    • 696 views

  3. Can't login to WHMCS admin panel

    By Norservers,
    • 7 replies
    • 6.6k views

  4. WHMCS Errors in Logs ( Last Days )

    By EduardoKST,
    • 0 replies
    • 1k views

  5. Payment Success but Next Due Date not Updated

    By HostBet,
    • 4 replies
    • 1.5k views

  6. Stripe uncaptured payments (recaptcha enabled)

    By jkalia,
    • 1 reply
    • 1.8k views

  7. Recurring Product Discount Produces Incorrect Amounts

    By bayden10,
    • 1 reply
    • 956 views

  8. invoicepdf.tpl

    By joe123,
    • 0 replies
    • 874 views

  9. 404 when trying to register hosting

    By nejlevnejsi.host,
    • 4 replies
    • 1.4k views

  10. Backups

    By morganwalton15,
    • 1 reply
    • 1.9k views

  11. Duplicate invoicenumbers when using Sequential Paid Invoice Numbering feature

    By niels,
    • 4 replies
    • 2.1k views

  12. WHMCS product/group creation issue

    By Confetix,
    • 3 replies
    • 1.6k views

  13. Oops error when on System Health

    By Muneef,
    • 3 replies
    • 1.4k views

  14. Links (ahrefs) in emails aren't working

    By jeebee123,   
    • 4 replies
    • 1.8k views

  15. Problem in WHMCS 8.5.1 Admin Area Menus

    By Devilz_hrlp,
    • 0 replies
    • 1.1k views

  16. Whoops Cannot redeclare getclientsdetails

    By Christian Frei,   
    • 1 reply
    • 2.5k views

  17. Unknown column 'shortDescription' in 'field list'

    By FutureX,
    • 12 replies
    • 3k views

  18. Blank page after saving module settings (Addons)

    By Arman021,
    • 1 reply
    • 943 views

  19. Full friendly rewrite not working

    By horamon,
    • 3 replies
    • 1.5k views

  20. Domain form problem

    By Rosendo,
    • 2 replies
    • 1.1k views

  21. No Quality Assurance for New Releases? shortDescription vs short_description, ProcessEmailQueue.failed

    By incubatec,   
    • 3 replies
    • 1.3k views

  22. error End User License Agreement

    By intergaming,
    • 2 replies
    • 1.3k views

  23. Customers can't remove Credit Card / Pay Methods

    By cenourinha,   
    • 7 replies
    • 5.2k views

  24. Addon product not showing options

    By ROQ,
    • 2 replies
    • 1.3k views

  25. Syntax error or access violation: 1064 You have an error in your SQL syntax

    By error 404,   
    • 1 reply
    • 2.8k views
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