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WHMCS ChrisD

WHMCS Community Manager
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WHMCS ChrisD last won the day on May 18

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About WHMCS ChrisD

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  1. I think I found a bug, what do I do? Tell us. During a beta period, members of our beta support team actively monitor reports so if you think you've found an issue, please submit it to us at http://bugs.whmcs.com Please provide as much detail as you can and a member of our team will be in touch with you within 24-48 hours (excluding weekends). The form will require the following details: License Key -The WHMCS license key you are using. Affected Version - What version of the product are you utilizing. Brief Summary -Summary of the issue. Description - Description of the issue. Steps to Reproduce - Steps for us to reproduce the potential bug - please be as detailed as possible to allow us to diagnose the issue. Expected Results/Additional Notes - Any additional information or notes to assist us. Severity Rating - The severity of the potential bug being reported.
  2. We're excited to announce the beta release of WHMCS 8.5. Be among the first to try out the new features and functionality by getting involved in the beta today. With this in mind we need your help! The aim with pre-releases is to have them used in as many different configurations and scenarios as possible. There are so many different ways to leverage the functionality available in WHMCS, and so many modules, customizations and add-ons, that nothing beats real-life testing and feedback. Ultimately this allows us to provide a level of Quality Control and Assurance that goes beyond what we can simulate in the lab, and benefits everyone. And we don't just want to know about things that are broken. It is equally as beneficial to us for you to tell us when you test something and it works as it should, as it is knowing about things we've broken. So please, keep us informed, tell us what you've tried, and what the results were, good or bad, and for those who contribute the most, we'll make sure you are recognized for it. 😃 If you haven't had the chance make sure you check out the Preview Site & Release Notes to learn about all the changes!
  3. Kia ora everyone! Welcome to the March 2022 WHMCS.Community Wrapup! Our look back at the popular content on WHMCS.Community during March 2022, we're now a quarter of a way into 2022! March 2022 Community Statistics: We welcomed 874 new members, our community crafted 453 new topics and received 729 new replies across the course of the month. The March 2022 leaderboard: The leaderboard is an important part of our community, it helps highlight users that make notable contributions to the community along with notable content. This month we're seeing a completely refreshed leaderboard! @bear, @ChrisTERiS, @Kian & @UKBSS.COM Popular content in March 2022: That's all folks! That's our March 2022 wrapup! Thanks for reading, as always we're here to help, please do let us know if you have any questions, comments or feedback either on the by replying to this thread or submitting a thread in the WHMCS.Community Assistance Board. We'll be back for the April Wrapup
  4. Kia ora everyone! And like that the second month of 2022 is done and dusted! Welcome to the February 2022 WHMCS.Community Wrapup! Our look back at the popular content on WHMCS.Community during February 2022 February 2022 Community Statistics: We welcomed 978 new members, our community crafted 553 new topics and received 912 new replies across the course of the month. The February 2022 leaderboard: The leaderboard is an important part of our community, it helps highlight users that make notable contributions to the community along with notable content. This month we're seeing a completely refreshed leaderboard! @yggdrasil sits in first place at 10 points. Following in second place is @Bigol'tastynuggets with 7 points and @bear rounds out third place on 6 points. On our Blog: WHMCS Version 8.4.1 Release In Februarywe have released WHMCS 8.4.1 which contains bug fixes and usability improvements for the 8.4 release. WHMCS 8.4 features a new faster checkout experience for WordPress Hosting, access to SSL Certificate Site Seal Code within the WHMCS Client Area, the ability to create and manage Email Aliases with OpenXchange, improvements to the automatic updater and more. Read more on our blog here. Popular content in February 2022: That's all folks! That's our February 2022 wrapup! Thanks for reading, as always we're here to help, please do let us know if you have any questions, comments or feedback either on the by replying to this thread or submitting a thread in the WHMCS.Community Assistance Board. We'll be back for the March Wrapup
  5. Hi Everyone, Welcome to the 2021 Annual Community Wrap-up a look back at some of the highlights from the community over the last year. (All be it late!) WHMCS.Community is here to help you so please do send your feedback thru! WHMCS.Community 2021 Statistics at a glance: 6,097 new members joined WHMCS.Community during the year In 2021 2,626 new topics where created 10,258 replies were crafted by WHMCS.Community Members The Annual WHMCS.Community Leaderboard: @brian! continues to take out first place with 458 Reaction Points in 2021, followed by @bear with 94 Reaction Points and @yggdrasil rounding out the top 3 with 77 reaction points. Popular Content in 2022: There is a wide variety of content posted on WHMCS.Community every day, some of the most popular are below: Getting help specifically related to WHMCS.Community: It's been a while since we last reminded people about the ways to contact the Moderation team when you need assistance such as changing your username, finding the right place to post or just asking a general community-related question. The place to do that is the WHMCS.Community Assistance board this ensures that any one of the Community Team members can assist you as quickly as possible. That's a wrap for 2021 That's a quick look back on 2021, we're currently working on a number of improvements and enhancements to roll out to WHMCS.Community in the coming months to make our community and even better resource for all users. As always please provide any community-related feedback in the General or WHMCS.Community Assistance Board.
  6. Kia ora everyone! It's been quite some time since we did a community wrapup, however, we're bringing them back! So without further ado, welcome to the January 2022 WHMCS.Community Wrapup! Our look back at the popular content on WHMCS.Community during January 2022 January 2022 Community Statistics: We welcomed 616 new members, our community crafted 224 new topics and received 676 new replies across the course of the month. The January 2022 leaderboard: The leaderboard is an important part of our community, it helps highlight users that make notable contributions to the community along with notable content. Kian sits in first place at 14 points. Following in second place is Evolved Hosting with 12 points and PapaKai rounds out third place on 4 points. On our Blog: How-To: Using Validation.com to automate fraud order management Fraudulent orders can be a big cost for online businesses - both in time as well as money. The Validation.com integration in WHMCS aims to help reduce that burden. With Validation.com, you can perform automated customer identity verification when customers fail a fraud check, helping you and your team to make more informed decisions about whether to accept high risk orders. Read more on our blog here. ICYMI: WHMCS 8.4 is Now Available We are pleased to announce the release of WHMCS 8.4 to General Availability. This marks the end of pre-production testing, and WHMCS 8.4 is now the recommended version for all new installations and updates. WHMCS 8.4 features a new faster checkout experience for WordPress Hosting, access to SSL Certificate Site Seal Code within the WHMCS Client Area, the ability to create and manage Email Aliases with OpenXchange, improvements to the automatic updater and more. For more information about all of the new features in WHMCS 8.4, visit the What's New in WHMCS 8.4 Microsite. Popular content in January 2022: That's all folks! That's our January 2022 wrapup! Thanks for reading, as always we're here to help, please do let us know if you have any questions, comments or feedback either on the by replying to this thread or submitting a thread in the WHMCS.Community Assistance Board. We'll be back for the February Wrapup
  7. @youki please refer to our Community Guidelines rule 2.5 does indicate "Your posts assist other users, please do not delete content if you find an answer, please share this solution to help other users" therefore we will not be deleting this post.
  8. @serverbd we're not seeing any wide spread reporting of an issue like this, have you taken a look at your server logs to identify if anything is reflected within these at the times you are sending email via gSuite
  9. @hbazzi` when the cron is suspending what reason is it putting as the reason for suspension? Have you moved servers recently?
  10. @arsenacerahul do you have any security software on your server? Do you have any detailed errors showing in the logs? Usually items such as Mod_Security cause these issues.
  11. Hello @m-mehdipoor As long as you have pricing enabled, your clients are able to select the number of years they wish to register for in the cart.
  12. @CLUBITS Does this issue occur when using the Twenty One and Standard Cart Templates?
  13. Hi Darkmesaia, It is possible to hide payment gateways based on product groups if this works for you? To do so navigate to Configuration > General Settings > Products/Services and then click the edit icon next to the product group. From here you can then untick PayPal from Available Payment Gateways to prevent this gateway from being available to any products in that product group.
  14. @ovi I'd also suggest going to Configuration () > System Logs > Module Logs, enabling this, navigating back to enter your credentials then go back to your module log to check the full details
  15. @maxalerator thanks for your post, firstly, have you checked to ensure you meet our Minimum System Requirements? Additionally, if you run the cron from a server terminal window with -F all -vvv after this, do you receive any further error details?
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