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About theozsnowman

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  1. pity the main ticket view is where we used it the most...
  2. Thanks Brian I looked at Zomex and their demo's are all just default installs other than the home page so possibly they have issues now sure... so i will keep looking
  3. im wondering if anyone has thought about or created template files for the hosting and domain based pages that work and look like the market connect style pages to create a more integrated and seamless look? going to the usual package pages for hosting etc doesnt look anywhere near as nice as the market connect pages...and they dont really tie in together properly just trying to get some ideas and or suggestions on this one... currently i have a wordpress them in front of a whmcs theme and its just clunky trying to tie the 2 together seamlessly...id dump wordpress if it was easy enough to setup pages that tied in
  4. Brian thats great...works perfectly thanks for that 🙂
  5. hrmmm as i kind of suspected...then in that case i think the best solution would be to allow for a series of small icons to be added next to the clients name in the ticket list...
  6. i noticed when i added the code too that the number doesnt match the actual complete total of open tickets... the numbers dont seem to add up
  7. it it just me or do Client Group background colors no longer display on tickets in the helpdesk? it was a very handy function to easily identify different groups of our clients when doing support however since upgrading ive noticed its no longer changing the background color of the clients name in the ticket list. is this something that was removed or a bug?
  8. excuse my stupidity on this one but does this get added as a file to the hooks folder or into the template somewhere?
  9. actually i figured it out... for some odd reason the cron folder didnt update when i went from v7 to v8 unyet on another install it did... weird...
  10. Just upgraded from v7 to 8 and now we find that the email cron is not running and importing tickets the error is: /opt/cpanel/ea-php73/root/usr/bin/php -q /home/accounts/whmcs/crons/pop.php Whoops\Exception\ErrorException: Class 'PhpImap\Mailbox' not found in /home/accounts/public_html/vendor/whmcs/whmcs-foundation/lib/WhmcsMailbox.php:0 #0 /home/accounts/public_html/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(1, 'Class 'PhpImap\\...', '/home/accounts/...', 0) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main}[root@lunar ~]# Whoops\Exception\ErrorException: Class 'PhpImap\Mailbox'^C anyone have any ideas on how to resolve this as our helpdesk is down because of it currently and being Monday morning this isnt good...
  11. we have recently seen a lot of issues with our install, and i suspect its related to callbacks of some of the 3rd party plugins. Is there a way to try and identify what may be tying up the page loads without disabling the plugins and checking... Our database is optimized and its definately not a hardware or resource issue, and networking to and from the server its running on is fast for everything apart from our whmcs admin. any suggestions or advice on what i can do to try an pinpoint the issue
  12. i wasnt even aware this was a thing till a couple of days ago... I created a direct copy of the dist.categories.json file and added in the .com.au and .net.au and removed others on the popular section as: "Popular": [ ".com", ".net", ".com.au", ".net.au", ".org", ".info", ".biz", ".me", ".mobi", ".online", ".site", ".blog", ".club", ".shop", ".hotel" ], and saved the file and i find that the Popular list comes with a whole heap of tld's that are not even active or in the popular list. I have cleared my browser cache and the whmcs templates cache and still this happens... i would have assumed it should only show the 15 Popular ones i have in the json file and not all the weird ones that were in the default file.
  13. I am looking for a module for Wave Accounting integration. Has anyone built one or is anyone developing one currently? I don't want to use a 3rd party integration service
  14. I like the new server sync functions but im finding that there are errors where a clients account assigned to the server im syncing is showing as No match found in WHMCS and then at the bottom of the page i see the username listed with the message No match found on server . The username and domain name and packages of the accounts match up so im unsure as to why this is happening? I also cant see any way to be able to correct these?
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