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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (38887 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6648 topics in this forum

  1. Unable to add tracking script in complete.tpl page

    By Omkark,
    • 3 replies
    • 1.8k views

  2. Domain Search on Mobile can't view validation code - blocked by "Required" text

    By jimgcan,
    • 0 replies
    • 992 views

  3. Email Sending Failed - Invalid address: (Reply-To): admin (Subject: New Account Information)

    By MERCUMAYA,
    • 2 replies
    • 2.5k views

  4. Cwp7 server control is not working

    By walty,
    • 0 replies
    • 823 views

  5. link for domain renewal no longer works

    By tcsi,
    • 1 reply
    • 975 views

  6. Users can't update credit card info using Stripe

    By UXmedia,
    • 0 replies
    • 966 views

  7. admin/index.php slow page loads

    By cmshosting,
    • 7 replies
    • 7.7k views

  8. directadmin-WHMCS

    By Yahyaalkasem,
    • 2 replies
    • 1.3k views

  9. DirectAdmin Sync

    By Bossmanuk,   
    • 2 replies
    • 1.9k views

  10. SQL Error: No values to SET - Full Query: UPDATE tblclients

    By artaweb,
    • 2 replies
    • 2k views

  11. OAuth2 POP Mail Import - Email Address Blank / Not Saving

    By Skyla,   
    • 3 replies
    • 2.9k views

  12. Emojis Kill Message Import

    By garybarr,
    • 4 replies
    • 2.8k views

  13. Upgrade/Downgrade warning always displayed?

    By Ludvig Bartholdsson,   
    • 14 replies
    • 4.8k views

  14. Using pipe setup ticket replies are in UTC

    By FrankAU,
    • 1 reply
    • 1.1k views

  15. Unable to add tracking script in complete.tpl page

    By Omkark,   
    • 0 replies
    • 1.1k views

  16. Connection Error: OpenSSL SSL_connect: SSL_ERROR_SYSCALL

    By badmoren,
    • 4 replies
    • 4.3k views

  17. CSS and JS getting 404 response on admin login

    By aodigital,
    • 0 replies
    • 786 views

  18. Paypal Checkout Signature Verification Failed

    By Thatguyownzz,
    • 2 replies
    • 4.5k views

  19. Order now button is not redirecting to the cart page

    By Hentor,
    • 0 replies
    • 803 views

  20. Cron Job Warning

    By waltr100,   
    • 7 replies
    • 3.4k views

  21. Suddenly I'm getting a Parse Error, stripe, domain checker and slug checker not working anymore

    By blume,
    • 1 reply
    • 1.1k views

  22. Unable to create cpanel for .com.ng domains

    By bridgednetlimited,
    • 0 replies
    • 810 views

  23. Unable to create cpanel for .com.ng domains

    By bridgednetlimited,
    • 0 replies
    • 736 views

  24. stripe charging full amount when credit is applied to invoice instead of the lower amount.

    By PixelPaul,
    • 8 replies
    • 2.1k views

  25. Clone admin credentials onto another WHMCS instance

    By Jon Mann,
    • 0 replies
    • 615 views
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