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Found 28 results

  1. Hi All, Using WHMCS V7.9.2 We have a number of our customers setup with card details in Stripe from a previous billing system. I can't see any way to connect those card details to our WHMCS system. We really don't want to have to go back to our customers and ask them for their payment details again. Thanks
  2. I've been seeing a few processing issues with reporting statuses, on: Client > Invoices > Invoice # I finally had to double check and compare my local/stipe.com previous 4 weeks data... because it'd be horrible if these statuses were correct! here's a few examples of what I've been seeing, on the Transaction History section (bottom of paid invoices). and these are *all* reporting as being *PAID*. i haven't looked through everything in detail, but they (so far) appear to all be paid. looks as though the status & descriptions simply aren't matching up in our admin area. (at least, i hope that's all that it is) Date Payment Method Transaction ID Status Description 02/19/2020 15:04 Credit Card N/A Success Your card has insufficient funds. 02/19/2020 15:04 Credit Card txn_notrealtrxnumber Success Your card has insufficient funds. 02/19/2020 15:04 Credit Card txn_notrealtrxnumber Success Automatic Payment Attempt
  3. Hi, We've just moved over to using WHMCS as our billing system and we have a number of existing customers who we charge through our Stripe account. I can get their cus_ and pm_ ID's out of Stripe and I would like to be able to add them directly to client records. I'm guessing that this has to be done through the database. Looking at our MySQL db, I think that I have to add JSON into the form {"customer":"cus_XXXXXXXXXXX","method":"pm_XXXXXXXXXXXXX"} into tblcreditcards.card_data The JSON appears to have been encrypted as a BLOB . I'm happy writting MySQL queries to inject the data but how do i correctly encrypt the JSON package so that WHMCS will read it correctly. Thanks Kieran
  4. I just updated from v6 and from serverping 3rd party Stripe module. I made sure that all the 3rd party stripe files were deleted including the custom template files and replaced by six and standard_cart template files. So far existing customers do not appear to be affected. This is only for new customers and credit card changes since the update. First problem is that credit cards are stored locally. I read in the stripe documentation that cards are stored locally until after a purchase is made. After that it creates the customer and token on Stripe and saves that token info locally. That works as expected. However, it is also supposed to delete the full credit card number stored locally but it does not appear to do that. I know because in admin area "Credit Card Information" it has an additional field for entering the CC hash. If I enter the CC Hash number I get the full credit card number. Second problem probably related to first. If I check "Disable Credit Card Storage" in admin area then nothing credit card related works in admin or client area. I cannot add/change/delete cards from admin area. The "Manage Credit Card" link in the client area disappears. I cannot browse to it even if I use the direct link "/clientarea.php?event=creditcard" I found this troubleshooting guide (about 3/4 of the way down) by searching for another error I had only in admin area ("No Stripe Details Found for Update") and went through all those things. https://docs.whmcs.com/Stripe There are definitely no remaining 3rd party stripe files, templates or changes anywhere. I can get around that error by enter credit card in client area so that error only happens in admin area and no I do not have any admin area customizations.
  5. Hello, I have updated to 7.8 and found that Stripe isn't working at all for me. I see that just a generic error message in the browser console. Error I have already created a support ticket and haven't received any solution yet. WHMCS's support team suspect that some core files are missing. Then I have installed a fresh copy using both Softaculous and a downloaded copy from WHMCS. I still see the same issue. Interestingly, during the beta testing everything was so good. @WHMCS STAFF(S), Please help me to solve here or via the Ticket #VVQ-828357. I have waited longer than I could, can't wait for more.
  6. Hello I have integrated stripe into WHMCS and it work perfectly with whmcs client area. We have our own client area using WHMCS API, but when we click on "PayNow" in invoice it will re directs to WHMCS client area for payment instead of Stripe payment gateway. Currently I'm using paypal because it will re direct to their gateway for payment. Is there any solution in whmcs or in stripe?
  7. I am looking for some beta testers to test out a Stripe gateway module out before release. As this is a beta, early access, bugs are to be expected but it has been running smoothly on our install. Testers are expected to actually test the module and report any issues or comments. I am only looking for a few testers with varying amounts of activity and so this is a limited opening. When the module is released, beta testers will receive a discount on the released version and the beta version will be disabled. If you are interested in beta testing this module, please contact me for further details. Details on the module: Uses Stripe.js Elements to collect card info Uses a custom form for card info on both manage credit card and checkout pages Options to force usage of the module if you are switching card gateways Currently supports card payments and not items like Apple Pay. USD currency only supported at this time Offers a one time payment option where the card token is removed from Stripe after usage.
  8. We just finished updating the WS Auto Product Upgrade v1.0.1 to work on WHMCS v7.5.x and PHP 7.1 & 7.2 Find out more about WS Auto Product Upgrade for WHMCS Screenshot: Click Here Sale Price: Owned License: $21.99 USD Click Here Click Here To View All WHMCS Addons By WHMCSServices Do You Need Custom Development? Click Here Looking for help with WHMCS? We also provide WHMCS Themes, WHMCS installation, WHMCS configuration & WHMCS integration services. Latest Release: Stripe Balance Widget 1.0.0 Enom DNS Hosting 1.3.3 Bandwidth Graphs 1.5.1 Testimonial 3.2.0 PayPal Advanced Gateway 1.1.1 Coming Soon: Discount Manager 2.0.0 Intuit Merchant Gateway 1.0.1 Server Monitoring 5.6.1 Our Social Media: WHMCSServices on Twitter
  9. Hi there! Just wondering whether this is possible... When using the Stripe module, if a client has a credit card token saved, when paying an invoice they are given two options: Use existing card Use a new card If they choose to use a new card, the new card details override the existing saved credit card. Is there a way to give the client an option to use the new card as a once-off payment and not change the saved card details? I've got the following options ticked: Disable Credit Card Storage Allow Client CC Removal Thanks!
  10. Hi, I'm looking at getting the Stripe Payment gateway setup and have hit an issue with the Card Type field being empty. Any ideas?
  11. Hello, I found myself in quite a mess a few days back which resulted in a complete reinstall of my WHMCS, including setting up a new database. I did the tedious work of importing invoices, logs, and tickets from an sql dump of my old database, as I couldn't import the entire sql file due to some serious errors. I used Stripe as my payment gateway. Is there a way to get my client's stripe tokens back into WHMCS so that they don't have to re-enter their credit card info for their next invoice to process? Sidebar question: If I enable the option to disable credit card storage, will clients have to re-enter their credit card information everytime they want to pay?
  12. Merchant account raising their rates, and I am considering migrating to Stripe from merchant account and auth.net. Very interested in recent experience others have had with such a migration. (FWIW a couple hundred monthly clients, and in our situation, clients don't use WHMCS - it's all done by our own staff.) Thanks - Bill
  13. Hi All, I am seeing this very very often now from clients, when they have a saved CC with strip and they try to use it they get the error message "could not find payment information" See attached. Does anyone have any ideas how i could fix this? I checked their accounts and the saved CC details are there.
  14. Hello, I am trying to pay invoice through stripe payment method(Recently activated) and it leads to creditcard.php page. I get an error like But i can't see any field for entering email there, and verified creditcard.tpl too.
  15. We are adding Stripe to our billing processor and wanted to know if anyone here is using them. Any feedback or suggestions before we go live? Thank you, Charles
  16. When trying to update a customers card via the Admin area the customer is deleted from our Stripe Account. The logs show an API call that updates the card followed by an immediate call to delete the customer.
  17. There are as many preferences when it comes down to payment methods as people in the world. But there are also two invariable constants: customers crave choice and assurance that their money is safely going to reach the intended recipient. Today we are here to offer you a solution which will help you respond to this eternal demand - Stripe SEPA Payments For WHMCS. With it, you will allow your audience to fill in all the information required for financial transactions as well as accept an authorization mandate directly in the WHMCS client area, thus enabling both one-time and recurring charges via the SEPA Direct Debit scheme. Carried out through the foolproof Stripe payment gateway, the whole process will be absolutely secure, swift and carefree for both sides. Extend your payment arrangements with our Stripe SEPA Payments For WHMCS to derive bilateral benefits! Learn All About Stripe SEPA Payments For WHMCS! No one should be forced to work with tools which are totally unintuitive in navigation, unsupportive, and time-consuming on top of that. That is why ModulesGarden is sparing no effort to introduce ever more products like Domain Orders Extended For WHMCS 3.0 – equipped with the ultimately pleasurable, wisely-composed framework in which minimalism and modernity are in perfect equilibrium. Gain Revealing Insight Into The Future Of Our Modules! Do You Need Custom Software Development For Your Business? Get Your Free Quote Now! Specially for you we will adapt an application and its design to your own needs, create a new module or even a completely new system built from scratch!
  18. I am having problems with the stripe gateway module. When a customer goes to checkout and enters their CC info (not using saved card) and submits, an error saying that the expiration date is not valid is shown. The only way I have been able to get it to work is to go to Manage Credit Card in client area and add a credit card there. Then go back to shopping cart and select Use Existing Card. The order will go through OK doing it this way. Any idea what is wrong here? This is for WHMCS version 7.4.1.
  19. When trying to update a card I keep getting this error: The following errors occurred: Remote Transaction Failure. Please Contact Support. I have gotten a couple times before. This transaction was an AMEX if that matters. I'm using the latest stable version of WHMCS and most other payments go through fine. When I check stripe the transaction never makes it to their system because they have never record of it. Any idea how to trouble shoot this? Maybe an error log with more details somewhere?
  20. I am testing if WHMCS is creating the subscriptions on Stripe but it appears that doesn't work. I would like to bill a recurring charge automatically instead of just emailing them an invoice link to pay manually. If possible, how? Thanks in advance.
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  22. Hi, I have "Disable Credit Card Storage" checked, as I do not want to save Credit Card Data. This has been fine up until recently, as WHMCS was not saving CC Data. I recently upgraded to version 7.2.3 and also changed my gateway to Stripe. Since then, I have noticed that the database table "tblclients" has been saving data in the credit card columns, such as "cardtype", "cardlastfour", "cardnum", etc. Is there something wrong here? Has WHMCS started saving credit card data even though "Disable Credit Card Storage" is checked? Or is WHMCS not saving credit card data, but is instead just saving Stripe token data (If so, would saving Stripe token data affect PCI compliance)?
  23. Hi, I'm not sure if this is just an issue with the new Stripe module (I don't use any other credit card payment module), or just credit card dislpay in general, but the credit card expiry date on saved cards displays incorrectly - both in the client area and in the WHMCS Admin. For example, an expiry date '8/19' displays as '81/9' (screenshot attached). I've checked in my Stripe dashboard and all appears to be fine, the correct expiry date is displayed there. Is this a known bug?
  24. I want to use Stripe to accept payments, but I am seeing that this is not compatible with "the Modern or Boxes order form templates". I am currently using the modern templete on "General Settings" >Ordering, but also I see the same template when editing a "Group Name" within "Products/Services". So my question is, do I have to change the template in both places to make Stripe work? or just within "General Settings" >Ordering? I am currently using WHMCS Version: 7.1.2. Please advise.
  25. Hi there, I am new to WHMCS, and I have run into a wall early . I am trying to install the Stripe payment gateway found here: https://marketplace.whmcs.com/product/506 I have followed the directions from the readme, but when I try to go to Setting > Payments > Payment Gateways I just get the tabs from the top of the page and nothing else loads. A screenshot is attached I rolled back all the changes, and then tried using a different stripe gateway module, and the same thing happened. I tried asking for support in the add on's own forum post below (Without much success so far), but I don't think it is an issue with the module itself. https://forum.whmcs.com/showthread.php?64463-Free-Stripe-Payment-Gateway-with-Stripe-js-support Also, I am using v6.3.1 if that helps. Thanks for any advice.
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