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ocastaned

Level 2 Member
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10 Good

About ocastaned

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    Level 2 Member
  1. Change login integration language

    Wow! You are amazing man! It worked beautiful. Thank you so much.
  2. Change login integration language

    Could you give me an example on how to do it, so I can get an idea. Thank you in advance.
  3. I just integrated the social login option within WHMCS, but those are being shown in English. This is a screenshot: http://prntscr.com/id8leb How can I make possible they are shown in Spanish language? Thank you.
  4. Help! zip=Postal Code is incorrect

    Thank you for the tip.
  5. Many countries in latin america don't use zip code. I am getting crazy every time I sell a domain, WHMCS shows this error "{zip=Postal Code is incorrect}" That mostly happen using Resellerclub module. Please help.
  6. I have 2 gateways to receive payment by credit/debit cards. One of them is WHMCS Stripe module, and another one that already save customers credit cards data into WHMCS. My question is, is there any way to avoid Stripe keeps credit cards information of customers? Both of my gateways keep that info, but is causing me an error. I just want customers are able to pay with Stripe my not reccuring.
  7. I just activated Stripe and Apple Pay to receive payments, but the problem is that Apple Pay button is visible all the time regarding the payment method that is selected. I currently have 5 different payment gateways, but I would like Apple Pay only to be visible when Stipe Gateway is selected. I am currently using Standard Cart. Screenshot: http://prntscr.com/fqsxy6 Thank you.
  8. Help translating

    Thank you so much. It worked fine. I think I just need help with two more places to translate. One is when ordering a hosting service and customer selects that he/she will use his own domain from another company. Here a screenshot: http://prntscr.com/fqsoiw And the second one is on the last page when checking out and customer do not write down credit cards details. Here a screenshot: http://prntscr.com/fqsoyy
  9. Thank you so much. It worked fine. Could you tell me what I need to put on Language Override file? I already have it created but I am not sure what to put to make "MM/YY" to show always in Spanish language, regarding the language of the browser. I appreciate it.
  10. I need some help organizing the view of Payment methods on Standard Cart template. If you take a look at this screenshot https://prnt.sc/fqpgm0 you will notice my payments methods are showing very weird. I would like to have each payment method to be shown one per line. Also, I would like to translate "MM/YY" referring to month and year to Spanish. I must say something like this "MM/AA". Thank you guys for your help.
  11. Help translating

    --------UPDATE---- Please ignore this message below, I was just able to remove those addons from the checkout process. Thank you su much. Thank you so much. It worked fine, but now my question is, is there any way to remove both Addons from the checkout process. I am asking this because even though you fix worked fine, if a customer clicks on the link "for more information" they are taking to a landing page for that product, and that landing page is completely in English language. It think it would be easy just to remove them. This is a screenshot: http://prntscr.com/fqpc84
  12. Help translating

    I need some help translating Weebly and Symantec I just activated via WHMCS Marketconnect. During the process of purchasing a product those services are offered to the customer, but the problem is that I need to change that info to Spanish language. Here a screenhot: https://gyazo.com/f5f3543b970c4ddf1a3ad6023c0dc17b Thank you.
  13. Poor experience with WHMCS MarketConnect

    I think that is a good idea. Thank you.
  14. Weeks ago I activated the new WHMCS option to reseller SSL certificates and Weebly via MarketConnect (very nice). The problem here is that nobody cares if you has been charged wrong for a transaction. Apparently my customer bought Weebly, but she didn't include the domain where the service was supposed to be installed during the process of ordering. As a consequence the service was not provisioned. Because my poor experience with this new service, I tried manually several times to create the account, but apparently it didn't work. Later I noticed that everytime I tried to created the account, I was charged for that transaction again and again. In total I was charged 4 times. Later same day my customer decided to cancel Weebly and get a refund. So far I have created several support tickets #XEK-982554 and #JAH-953968 about this problem, but the team of Market Connect has been ignoring all of them, and no replies so far. I feel a little uncomfortable because they do not provide more information about what to do in cases like this, and even worse, they are not really helping me to resolve this problem. Here a screenshot of my duplicated transactions, all them for $9.22: https://gyazo.com/c8350d97599f8fb441b90d2e6ecf6048 I don't know what to do.
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