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- Today
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Is it possible for WHMCS to auto create an email when it setup a new account?
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Devilz_help joined the community
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Thanks Brian, Understood. Then it is not the ideal we wanted, because by doing so, there will be duplicate of the same SSL products (one as addon and one under product and services) which is not what we wanted.
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the default way would be to configure them as product addons and then assign these SSL product addons to the hosting products that you want them to be offered with. https://docs.whmcs.com/Product_Addons during ordering of these hosting products, the SSL addons would then be available as an option for the user to add to the cart..
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Hi Brian! We do not need an auto provisioned SSL module. What we are offering is SSL products as products and services. But we want an easy way to offer them as add-on during hosting sign up. Is there a way for us to do that?
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I think your first port of call should be to find out if your SSL supplier has its own WHMCS module... but are you asking about just selling them in the cart, or provisioning them automatically too... or both ?? in the cart, they're just product addons (usually), so you should be able to add them as options during ordering already... possibly you might want to style them, but off-hand i'm not sure of any specific addon that would style them differently in the cart (if that's what you're asking about).
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it never was implemented was it?? i've seen many threads asking about disabling the feature that just get ignored by the staff - I don't even think there's anything in the v7.9 beta that allows this... it's on by default, and whilst you can temporarily turn it off from the clients list page, as soon as you log back in, hiding inactive clients is enabled again.
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Adding custom fields to support ticket emails
bendrop replied to bendrop's topic in Admin & Configuration Questions
I'd forgotten all about this, just checking the changelogs it was fixed in 7.8. Not sure if my license is still upgradable, but if it is, ill get that done and post when confirmed it works 😁 -
I remembered the option to disable "Hide inactive client" totally, when searching for results, will be implemented in whmcs 7.8. Anyone has any idea how can I do that?
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Netguy joined the community
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Togelpakong joined the community
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KianHolt joined the community
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Adding custom fields to support ticket emails
shadvalentine replied to bendrop's topic in Admin & Configuration Questions
I was wondering if you were able to get this working? -
taxicabsjaipur joined the community
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Welcome to WHMCS.Community BremVeby! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.
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BremVeby joined the community
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I've just noticed that after entering an order on the admin side for customer with a coupon code, the order notification email sent to them doesn't show the discount per line item and doesn't include in the summary 'you saved' or similar. Instead, they see this: Domain Registration: Transfer Domain: adomain.com First Payment Amount: $8.99 USD Recurring Amount: $12.99 USD Registration Period: 1 Year/s Total Due Today: $8.99 USD Our regular transfer price is $9.99 so the customer saved $1 but it's not very clear to them that there was a savings. They'll email right after saying 'where's the coupon code'? Can these email notifications get altered a bit to do a better job of showing the amount saved, coupon applied, etc?
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Anayat joined the community
- Yesterday
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Hi, but we want to sell our own SSL. Any such module we can do that?
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You said you were diving, so I was waiting. :) Simplest way is to load the page, and look for the CSS calls. Looking at "/ph-web-hosting.php", there is no head content at all, including CSS calls, which means it's missing the header include. Seeing as it's outside the WHMCS directory structure, that may be the reason? Without seeing what it is you're specifically doing, it's hard to guess accurately. Did you follow this at all, making sure paths were defined properly? https://developers.whmcs.com/advanced/creating-pages/ Or did you want these to be fully external to the WHMCS structure and only call information from WHMCS?
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Page Not Found We couldn't find that page. Please try navigating using the options below.
sundey replied to Sihr's topic in Troubleshooting Issues
@WHMCS John having the same issue, I have my other pages saved in the root of my template folder. The homepage works fine however none of the other pages work and I get an oops error. I checked my security logs in Cpanel and i get this [Sun Dec 01 16:14:19.129928 2019] [:error] [pid 3944648:tid 22728671176448] [client 97.101.9****] [client 97.*****] ModSecurity: Warning. Pattern match "^POST$" at REQUEST_METHOD. [file "/opt/mod_security/hg_rules.conf"] [line "1423"] [id "9009999"] [msg "8 char spam"] [hostname "hosting.sundezine.com"] [uri "/billing/whatsnew.php"] [unique_id "XePm20R8**************"], referer: https://hosting.sundezine.com/billing/ Any help would be great. -
Your offer? Sounds like you're doing me a favour. Thanks for "offering" to support the software that I'm paying you to support. Sadly you do that so poorly it's just not worth the hassle.
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Option 3: use WHMCS as mai site 😋
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AutoInstallSSL
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pingnd joined the community
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SSL's from DigiCert via MarketConnect is probably the easiest to setup.
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I feel your frustration @Chris74. I am new to WHMCS and so far it is so so for me. It would appear more support is needed. I am getting the run around as well. However don't quote me yet, not until I dive deeper.
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Hi there, Sorry if these are silly questions but i've read tons of threads on multiple forums that the best practice is to split your whmcs/main-site from clients sites. That's exactly what we want to do now but i've yet to find a post that explains in detail what to do. Maybe it's obvious but i'm going to ask so i can be certain before we start moving things. We are also changing providers (still deciding which one so will use examples for clarity) so this may be the best time to do this. From what I've read there's a few ways to do this including vps, dedicated etc but we aren't at that point yet. So the two options are either to get a shared hosting account with the current provider and move the whmcs/main-site there (different server) and that way we can still use the free WHMCS license or move the whmcs/main-site to a complete different provider but then we can't use the internal WHMCS license so only option would be to buy our own license. So, correct me if i'm wrong: Option 1: (move whmcs/main-site to different server on the same provider for example Hostgator) Buy a separate shared hosting plan Move whmcs/main-site to it Update nameservers Update server IP address in WHMCS Option 2: (move whmcs/main-site to a completely different provider for example Hostpapa) Buy shared hosting plan Move whmcs/main-site to it Update nameservers Buy WHMCS license Update server IP address in WHMCS There are cost differences but the main thing is to make sure it gets done right. Is there anything else that would need to be done? Any other suggestions? And is it normal for beginner/small resellers to have their clients with one provider like Hostgator and then their whmcs/main-site with another provider like Hostpapa? Does this make it easier for folks to find out you are a reseller? Thanks and appreciate any advice.
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Hi @Chris74, Yes we will need to review the data in your WHMCS installation's MySQL database to assist in resolving the issues you are facing here. Should you change your mind, my offer stands.
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@WHMCS John I'm not opening a ticket - your support is terrible and always results in you asking for access to my server. I'd rather gouge my eyes out with a spoon than pass on any sensitive data to your staff. I don't have any confidence that you will be able to help me via your helpdesk. I'd rather rely on community help than use your support. Sorry but that's the honest truth.
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i like this in the 7.9, reseller only pay if got client ( same as domain )
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Don't get me wrong, I'm not against overpayments in general. What you said makes sense and I can also agree with you. The real question is that overpayments are perfectly fine IF they don't mess up invoicing forcing you to deal with it. Updating existing invoices retroactively by changing dates, amounts, adding transactions etc. is unnecessary. No one needs it ☹️ That would be great!
