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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35507 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Unable to create cpanel for .com.ng domains

    By bridgednetlimited,
    • 0 replies
    • 712 views

  2. Unable to create cpanel for .com.ng domains

    By bridgednetlimited,
    • 0 replies
    • 637 views

  3. stripe charging full amount when credit is applied to invoice instead of the lower amount.

    By PixelPaul,
    • 8 replies
    • 1.8k views

  4. Clone admin credentials onto another WHMCS instance

    By Jon Mann,
    • 0 replies
    • 500 views

  5. Failed Gateway (Stripe) Payment

    By Raeghan,
    • 1 reply
    • 891 views

  6. These files cannot be decoded by ionCube Loader for the specified PHP version

    By Davidu,
    • 1 reply
    • 1.3k views

  7. Error with pop3 ticket import

    By SamRudd1152,
    • 0 replies
    • 759 views

  8. One account with multiple subscription and Transfer ownership

    By azzepis,
    • 0 replies
    • 784 views

  9. WHMCS Ticketing no Records Found

    By ahwaznoname,
    • 0 replies
    • 792 views

  10. Get notification if a client pay using credit

    By Kelby,
    • 2 replies
    • 835 views

  11. Anyone has a working .TV who is server?

    By exlhost,
    • 1 reply
    • 818 views

  12. Even after changing the theme it is not showing

    By ahtasnim,
    • 0 replies
    • 702 views

  13. Black screen when order success

    By Rk Barnwal,
    • 1 reply
    • 841 views

  14. Blank Page after clicking on complete order

    By ETS,
    • 5 replies
    • 2.2k views

  15. Can't access admin area after moving servers

    By horamon,
    • 2 replies
    • 899 views

  16. Invoices cron error

    By EmirhaaN,
    • 2 replies
    • 1.4k views

  17. PHP Version Compatibility - downloads.php

    By mbrando,
    • 3 replies
    • 2.4k views

  18. Directadmin does not display accounts

    By Solutions Techno-Rédac,
    • 0 replies
    • 715 views

  19. Invoice description

    By Kauan,
    • 0 replies
    • 486 views

  20. Issues with  before all currency

    By monsterit,
    • 0 replies
    • 812 views

  21. Get smarty variable in PHP

    By executable77,
    • 1 reply
    • 2.9k views

  22. php/ioncube Issues: Encoding Compatibility Unknown

    By waltr100,   
    • 1 reply
    • 2.2k views

  23. Error: Call to a member function getTemplateVars() on null 1 2

    By JackRabbit,
    • 25 replies
    • 7.7k views

  24. affiliate commission

    By alex_afred,
    • 0 replies
    • 582 views

  25. exception 'Punic\Exception\InvalidLocale' with message ''fa_IR' is not a valid locale identifier' in /home/wtmpibtl/public_html/vendor/punic/punic/code/Data.php:531 Stack trace:

    By berkarg,
    • 4 replies
    • 1.7k views
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