WHMCS.Community

sadly ive noticed the same this year 😞  they used tobe be very prompt with support so unsure whats happened... and sadly the modules i have from them have stopped working under php 8,.2 / whmcs 8.13.1 so again i must look for replacements :(

We've had the same issue, but only for select admins. They do have the cookie, but the little banner is still showing.  I can't recall how we fixed it but it was a lot of cookie-clearing and logging out/logging in - and then suddenly it happened for my own account for a few minutes. I actually thought it was a problem with our WHMCS installation but seeing this post, I think it's a problem with the software instead.

Hi @Evolve Web Hosting, When you dismiss the message or click Deny Tracking, a cookie; trackingOptInDismissed is set to ensure the prompt is not displayed again for that admin. Please ensure that your browser isn't blocking the cookie from your website or deleting it, so that your choice can be remembered.  

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Hi @noahs24 I understand you are referring to https://marketplace.whmcs.com/product/4239-smartermail This module has been created by SmarterTools and they shall be better able to advise  whether this can be changed at configuration level: https://www.smartertools.com/company/contact-technical-support Alternatively, you'd be looking at developing or outsourcing the development of a custom module to integrate with their API: https://developers.whmcs.com/provisioning-modules/ For a cloud based email solution that allows charging by the mailbox you may be interested in OX App Suite which is already seamlessly integrated with WHMCS through our MarketConnect automation:  https://marketplace.whmcs.com/connect https://marketplace.whmcs.com/help/connect/kb/ox_app_suite  

@bear is right in this case. AI is generally only a help if you already know what you're doing. @MytihostYou can't solve the issue using Javascript. Javascript is a client side language, so you can only use it to manipulate the data you already have received from the client. If you only want to get a set amount of records for each page, you could use the limit() and offset() methods on your collection. Unfortunately, WHMCS doesn't support the paginate() method provided by Laravel. If you're retrieving thousands of records from the database, it's going to be slower than retrieving 50. 

This is not something WHMCS would be capable of.  You could create some custom code that would help solve this issue. Maybe like this:   <?php use WHMCS\Database\Capsule; add_hook('InvoiceCreationPreEmail', 1, function($vars) { $invoiceId = $vars['invoiceid']; // get the invoice details $invoice = Capsule::table('tblinvoices')->where('id', $invoiceId)->first(); $clientId = $invoice->userid; // get client details $client = Capsule::table('tblclients')->where('id', $clientId)->first(); if ($client->state != 'TX') { // not a Texas customer, do nothing return; } // get invoice line items $items = Capsule::table('tblinvoiceitems')->where('invoiceid', $invoiceId)->get(); foreach ($items as $item) { if ($item->taxed) { $originalAmount = $item->amount; // 80% of amount should be taxed $taxableAmount = round($originalAmount * 0.8, 2); $nonTaxableAmount = $originalAmount - $taxableAmount; // update the existing line to taxable on 80% of its amount Capsule::table('tblinvoiceitems') ->where('id', $item->id) ->update([ 'amount' => $taxableAmount ]); // create a new non-taxable line item for the other 20% Capsule::table('tblinvoiceitems')->insert([ 'invoiceid' => $invoiceId, 'userid' => $clientId, 'description' => $item->description . ' (Non-taxable portion)', 'amount' => $nonTaxableAmount, 'taxed' => 0 ]); } } }); I have not tested the above code, but it should solve the issue by splitting the taxable items into 2 - first item would be 80% of the price (at full tax rate), and the new line item would be the remaining 20% at 0% tax.

for the records, after months of peace, fake orders started again, and again the problem was solved by switching from google recaptcha to hcaptcha.

To be clear, this is the response I got from my legal: Texas doesn’t reduce the rate — they reduce the taxable portion of the charge.  Texas Rule §3.330: Data processing services are taxed at the full rate (8.25%), but only on 80% of the charge.  So the rate is always 8.25%. The law explicitly states you’re not allowed to lower the tax rate to account for the 20% exemption. From the Texas Comptroller:  “Do not reduce the tax rate. Instead, apply the full rate (8.25%) to 80% of the total charge.”