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WHMCS Technical Analyst
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WHMCS Anwar last won the day on July 18

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About WHMCS Anwar

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    WHMCS Technical Analyst

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  1. We're aware that the Ioncube v12 has recently been released which adds support for PHP 8.1. Our team are actively developing our new version of WHMCS encoded with Ioncube v12. This will allow us to deliver PHP v8.1 compatibility. Very shortly we will be publishing a blog post at https://blog.whmcs.com which will provide details of everything we are doing and what you can expect in this regard. If you'd like to receive an email notification once the blog post is released, please subscribe to this feature request: https://requests.whmcs.com/idea/php-8-0-support
  2. Thank you for clarifying. As this is an order request, then I would suggest you post this request along with your specifications at Service Offers & Requests https://whmcs.community/forum/137-service-offers-requests/ This should attract members of our community that to offer their services to hopefully fulfil your request.
  3. Hi there, We have Sample Third-Party Payment Gateway Module files on GitHub, in order to demonstrate how we suggest a Third-Party Payment Gateway module for WHMCS be structured and implemented: https://github.com/WHMCS/sample-gateway-module For detailed information, please refer to the documentation at https://developers.whmcs.com/payment-gateways/ I hope this helps.
  4. Are you using Google ReCaptcha? If not, then will be a great place to start, especially if spam is the main issue. However, if you already have this setup, then it could be that the Pre-Sales form does not have captcha enabled. You can choose which forms have a captcha enabled on them by checking the appropriate boxes in "Captcha for Select Forms". The following options are available: Shopping Cart Checkout - On checkout in the Client Area Domain Checker - The homepage domain checker, and on the Register or Transfer domain pages in the cart Client Registration - register.php Contact Form - contactus.php Ticket Submission - When submitting a ticket Login Forms - Admin and Client login forms Please ensure that it is enabled on all forms, to reduce spam. For further information, visit https://docs.whmcs.com/Google_reCAPTCHA#Captcha_Locations
  5. Email Campaigns use cron automation to schedule the sending of emails in batches. If for some reason you have an issue with cron, then this will prevent emails from being sent. However, cron running every 5 mins does not necessarily mean it is completing successfully. And even if it were completing, it doesn't mean it is doing so, without errors. In light of this, could you please check to see that you cron is setup and running and completing successfully without any errors. More information regarding this can be found at https://docs.whmcs.com/Email_Campaigns#Internal_Queue_vs._External_Send_Requests We have a step-by-step guide for Troubleshooting the cron not completing in our online documentation at: https://help.whmcs.com/m/automation/l/678272-troubleshooting-the-cron-not-completing Along with a more advanced cron troubleshooting guide that is available at: https://help.whmcs.com/m/automation/l/683269-advanced-cron-troubleshooting Following them through usually resolves this, but please go ahead and create a ticket with us at technical support if you need further assistance.
  6. Hi Kian, A 302 error occurring, is usually indicative of a redirection occurring. In the absence of a .htaccess file, please work with your system administrator to ensure that any caching (eg. Proxies) and/or redirects that are in place server-side, or configured with a CDN (eg. Cloudflare) are configured correctly, to avoid such 302 redirects from occurring. I would suggest that a good place to begin checking would be the server logs as well as your browser network debugging tool, to find any underlying reasons for the error. Please Note: As .htaccess files are hierarchical, it may be worth checking to see if the folders above that have an .htaccess file. It could be that that they are indirectly causing this. One way to check, would be to temporarily rename all the .htaccess files in the folders above, and see if the error still occurs.
  7. Hi there, To check whether the DNS Record Management feature is supported for a domain registrar, simply visit the following URL and click on the domain registrar in question: https://docs.whmcs.com/Domain_Registrars Here you will be able to see if the feature is supported, or not. I can confirm that although eNom Registrar module supports the DNS Record Management feature, the Nominet Registrar module does not. https://docs.whmcs.com/Enom#Supported_Features https://docs.whmcs.com/Nominet#Supported_Features However, if you find that the feature is not working with eNom registered domains, then I would suggest that you open a support ticket with us, to allow someone in our technical support team to troubleshoot this for you.
  8. For a complete list of which data and applications/versions WHMCS ImportAssist imports, visit: https://docs.whmcs.com/ImportAssist#Supported_Scripts_and_Versions ImportAssist is not intended to be used as an ad hoc tool for partially importing data tables. There is no method, to currently select / deselect associated data, eg. invoices, services, etc. But, you are more than welcome to submit this as a Feature Request? However, currently, the exact data that ImportAssist will import, will depend on the source and destination platform / version. For detailed information, please visit: https://docs.whmcs.com/ImportAssist#Supported_Scripts_and_Versions Yes, this will need to be set up initially, on the destination system. After the import, it may then be possible to migrate these to another payment gateway. For detailed steps, visit: https://docs.whmcs.com/Migrating_Payment_Gateways
  9. According to an OpenLiteSpeed support forum post: Therefore, you may need to work with your system administrator to adapt your .htaccess to work with OpenLiteSpeed. Additionally, there are also further references to this that you may find helpful at https://forum.openlitespeed.org/threads/apache-htaccess-to-ols-migration.5276/
  10. Currently, this is not done via an "unsubscribe footer". Instead, something similar can be configured from within WHMCS by navigating to Configuration > System Settings > General Settings and selecting the Other tab: For further information, visit https://docs.whmcs.com/Other_Tab#Marketing_Emails
  11. Hi Matt, according to our documentation: For further information, visit https://docs.whmcs.com/Domains_Management#Domain_Management_for_Clients I hope this helps.
  12. This is a valid error as mentioned in our AddPayMethod API documentation https://developers.whmcs.com/api-reference/addpaymethod/ For Stripe this will mean you cannot add Stripe cards via API. The reason for this would be, because that would involve the full card details touching your server. Thereby negating the point of remotely hosting the card fields. In the case of Stripe, that would mean, you will need to use the client area interface, so that the remote fields can be loaded from 'stripe.js'
  13. Since the introduction of our newer Paypal Checkout module, this former module is now called PayPal Basic and thus the link has now changed to: https://docs.whmcs.com/PayPal_Basic#IPN_Handshake_Invalid
  14. In WHMCS all orders are pending until accepted. However, you can configure hosting and domains to be provisioned and registered automatically upon payment, while the order remains pending. This allows the automation to take place whilst providing a method to manually review each order received, giving you an opportunity to keep track of new orders received and run any manual checks your business practices require. The items in that order will be automatically activated based on the product auto setup options and domain auto registration options. For more information please refer to our documentation on Order Management / Pending Orders
  15. I think you should try port 2087 as that is the usual port used for WHM If you're still find you're having issues, please raise a ticket with us, we'll be more than happy to take a look for you. Let me know how it goes.
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