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WHMCS Technical Analyst
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About WHMCS Anwar

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    WHMCS Technical Analyst

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  1. In WHMCS all orders are pending until accepted. However, you can configure hosting and domains to be provisioned and registered automatically upon payment, while the order remains pending. This allows the automation to take place whilst providing a method to manually review each order received, giving you an opportunity to keep track of new orders received and run any manual checks your business practices require. The items in that order will be automatically activated based on the product auto setup options and domain auto registration options. For more information please refer to our documentation on Order Management / Pending Orders
  2. I think you should try port 2087 as that is the usual port used for WHM If you're still find you're having issues, please raise a ticket with us, we'll be more than happy to take a look for you. Let me know how it goes.
  3. Hostname/IP need to be without any color or port numbers. You would need to remove the :2086 which should hopefully resolve this issue. You should be able to specify the default port later on in the Getting Started Wizard Alternatively, you can also change/configure these settings in WHMCS, via Setup > Product / Services > Servers by clicking the Edit icon of the server, under the Server Details section, where you can override the port to a custom number if needed. The documentation for this feature is located at https://docs.whmcs.com/Server_Port_Overrides
  4. Hi there, This is a warning letting you know that this version of PHP, although it is supported by WHMCS, no longer receives the same level of active support by PHP.net than their newer versions. It is making you aware of this fact, so you that can plan ahead and gear yourself towards upgrading your PHP eventually before it reaches its EOL in terms of support/updates. As this is just an advisory for you, it is up to you whether you want to upgrade to the latest version of PHP that is supported by WHMCS (Currently PHP v7.3). If you were to use PHP 7.3 then this warning message will no longer display. You will find supported versions in our PHP Version Support Matrix which can be found at https://docs.whmcs.com/PHP_Version_Support_Matrix
  5. Hi there, Could you perhaps describe what is happening? Are you getting a specific error message? Please let me know, I'd be happy to help or suggest something. Unless there is a specific issue, we do have an online guide along with a video for you to look at showing you step-by-step how to setup a cPanel server at https://help.whmcs.com/m/getting_started/l/1075237-creating-your-first-cpanel-server
  6. Have you checked in WHMCS by navigating to Setup > General Settings > General Tab to check to ensure that the WHMCS System URL is configured to the correct URL for your website? If you have SSL then it should be: https://www.mydomain.com/whmcs/ Instead of: http://www.mydomain.com/whmcs/ Because you have SSL, you would use https:// instead of http:// Let me know how it goes? Further information regarding troubleshooting a Redirect Loop can be found at https://help.whmcs.com/m/troubleshooting/l/802231-troubleshooting-a-redirect-loop
  7. The best way to see what is happening with your cron, would be to append it with -vvv > /home/leotechltd/public_html/crons/cronlog.txt so it looks something like: /opt/cpanel/ea-php72/root/usr/bin/php -q /home/leotechltd/public_html/crons/cron.php -vvv > /home/leotechltd/public_html/crons/cronlog.txt Enable displaying of PHP errors in WHMCS, via Setup > General Settings > Other and check the display errors option. Then when cron runs, the output of your /home/leotechltd/public_html/crons/cronlog.txt file would contain a more detailed error message allowing you to pin-point exactly what the issue is. There is further information along with step-by-step instructions in our online documentation at https://help.whmcs.com/m/automation/l/683269-advanced-cron-troubleshooting Let me know how it goes
  8. Welcome to WHMCS.Community WHMCS Anwar! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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