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WHMCS Community

WHMCS Community Manager
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  1. We are very excited to announce the beta release of WHMCS 8.0. WHMCS 8.0 marks the next major release for WHMCS. In this update, we are delivering the most highly requested open feature request today, a new look for the admin area, support for Email Delivery Services, a new Email Campaign Tool, and more. New System RequirementsWHMCS 8.0 and above requires PHP 7.2 or later. You must be running PHP 7.2 or later in order for the Automatic Updater to show WHMCS 8.0 as available to install. If...View the full blog post
  2. The Domain TLD and Pricing Import tool can save you hours of time by automating the setup and management of your domain pricing. You can use it to setup TLDs for the first time, import new TLDs, or update and synchronize pricing for the TLDs you are already selling, at any time. What is it?With thousands of TLDs available, ensuring you have all of the TLDs available to you configured and available for purchase, along with keeping pricing in sync, can be a huge burden. But with the TLD and...View the full blog post
  3. If you're looking to expand your product offering and create an added revenue stream, WHMCS has an Affiliate and Reseller Program allowing you to offer WHMCS to your customers. But what's the difference between the two and which one is right for you? First, let's see the common benefits shared by both our Resellers and Affiliate Partners: Added income stream - earn ongoing commission as an Affiliate or take advantage of the tiered pricing structure as a Reseller.Bring in more new business - ...View the full blog post
  4. 8.0 is right around the corner and yesterday, we sat down (virtually!) with our Founder and CEO Matt Pugh to get the low down on what you can expect in WHMCS 8.0. Q: We know you have a lot on your plate right now, thank you for finding the time to sit with us and talk about WHMCS 8.0! What can you tell us? Version 8.0 is going to be the next Major version of WHMCS, and the team is putting the final preparations to it now as we speak. A major version increment such as this gives us the...View the full blog post
  5. Benjamin Franklin famously wrote "In this world nothing can be said to be certain, except death and taxes." I propose adding VAT rate changes to that list of inevitabilities. Occasionally the rate of sales tax businesses are required to charge will vary over the years. In this blog post I'll demonstrate how to handle such VAT rate changes in WHMCS. Preparing for VAT Rate ChangesFirst a little planning. The tax rate is determined at the point an invoice is generated, so it's important to be...View the full blog post
  6. Benjamin Franklin famously wrote "In this world nothing can be said to be certain, except death and taxes." I propose adding VAT rate changes to that list of inevitabilities. Occasionally the rate of sales tax businesses are required to charge will vary over the years. In this blog post I'll demonstrate how to handle such VAT rate changes in WHMCS. Preparing for VAT Rate ChangesFirst a little planning. The tax rate is determined at the point an invoice is generated, so it's important to be...View the full blog post
  7. 4 weeks into the Technical Preview of the new WHMCS Mobile App, it's been great to see so many customers trying the app and sharing their feedback. Thank you to everyone who has participated so far! Our new Mobile app has been created to bring a modern mobile app experience to users of WHMCS with functionality that allows you to manage clients, orders, tickets and more, from wherever you are, and without the need to always be by your laptop. We've collected some of the frequently asked...View the full blog post
  8. It's easier than you think for your online accounts to be compromised. From using the same password on more than one site, to downloading compromised software from the Internet, to clicking on links in email messages, account breaches can happen to anyone. Two-Factor Authentication can help keep bad guys out, even if they discover your password. And that's why I recommend everyone who reads this article enables Two-Factor Authentication not just for WHMCS, but for every online service they...View the full blog post
  9. In light of the current global situation, a lot of businesses have suddenly found themselves running their businesses and managing their teams remotely. As countries start to lift lockdown and workplaces start to open up, you may be considering adopting this way of working as part of your regular operations. Here at WHMCS, while many of our team normally work from our Houston office, we also have team members working from their home offices in the UK and beyond. Over the years of running a...View the full blog post
  10. Aren't they the same thing? Even experts can have a difficult time differentiating between customer service and customer support. But, it's essential to get right if you're serious about offering your customers the best possible experience. For most companies, there is going to be an overlap between the two, where a customer support team will be on hand to resolve a short-term technical issue while customer services is tasked with build long-lasting relationships and partnerships. Most...View the full blog post
  11. We're very excited to announce the Technical Preview launch of the new WHMCS Mobile App. The new app has been re-engineered and re-designed from the ground up to provide our users with a modern mobile experience and allow them to manage their WHMCS powered business from their mobile device. "Our mission here at WHMCS is to help our customers automate their business and help them to be successful.", said Matt Pugh, CEO of WHMCS. "For some time now, our mobile app experience has been something...View the full blog post
  12. One of the many ways that WHMCS can help you save time and provide better customer service is with the Predefined Replies feature within the ticket desk. With this feature, you can create and save replies to frequently asked questions you get asked with the ability to make it more personal with merge fields. When you receive this type of question, you reply as your normally would and select the template you need. You then have the option to add more information to the template or send it as...View the full blog post
  13. Direct Debit is the easiest and most reliable way to collect recurring payments Automated subscription renewals can fail for many reasons - over-enthusiastic fraud filters by the banks, spending limits or other temporary blocks, credit cards reaching their expiry dates and more. For many businesses, late payments or payment failures are a regular occurrence. But they don't have to be. Optimising your business' payment methods with the right solutions can reduce friction and increase the rate...View the full blog post
  14. Direct Debit is the easiest and most reliable way to collect recurring payments. Automated subscription renewals can fail for many reasons - over-enthusiastic fraud filters by the banks, spending limits or other temporary blocks, credit cards reaching their expiry dates and more. For many businesses, late payments or payment failures are a regular occurrence. But they don't have to be. Optimising your business' payment methods with the right solutions can reduce friction and increase the rate...View the full blog post
  15. Last month we announced the release of WHMCS 7.10 to General Availability. Today we have released WHMCS 7.10.2 which contains bug fixes and usability improvements for the 7.10 release. Getting the UpdateYou can update automatically using the Automatic Updater. Simply navigate to Utilities > Update WHMCS to begin the update process. As always, manual downloads are also being made available for those who wish to upgrade manually. You can download both the full release and incremental versions...View the full blog post
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