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  1. We're very excited to announce the Technical Preview launch of the new WHMCS Mobile App. The new app has been re-engineered and re-designed from the ground up to provide our users with a modern mobile experience and allow them to manage their WHMCS powered business from their mobile device. "Our mission here at WHMCS is to help our customers automate their business and help them to be successful.", said Matt Pugh, CEO of WHMCS. "For some time now, our mobile app experience has been something...View the full blog post
  2. One of the many ways that WHMCS can help you save time and provide better customer service is with the Predefined Replies feature within the ticket desk. With this feature, you can create and save replies to frequently asked questions you get asked with the ability to make it more personal with merge fields. When you receive this type of question, you reply as your normally would and select the template you need. You then have the option to add more information to the template or send it as...View the full blog post
  3. Direct Debit is the easiest and most reliable way to collect recurring payments Automated subscription renewals can fail for many reasons - over-enthusiastic fraud filters by the banks, spending limits or other temporary blocks, credit cards reaching their expiry dates and more. For many businesses, late payments or payment failures are a regular occurrence. But they don't have to be. Optimising your business' payment methods with the right solutions can reduce friction and increase the rate...View the full blog post
  4. Direct Debit is the easiest and most reliable way to collect recurring payments. Automated subscription renewals can fail for many reasons - over-enthusiastic fraud filters by the banks, spending limits or other temporary blocks, credit cards reaching their expiry dates and more. For many businesses, late payments or payment failures are a regular occurrence. But they don't have to be. Optimising your business' payment methods with the right solutions can reduce friction and increase the rate...View the full blog post
  5. Last month we announced the release of WHMCS 7.10 to General Availability. Today we have released WHMCS 7.10.2 which contains bug fixes and usability improvements for the 7.10 release. Getting the UpdateYou can update automatically using the Automatic Updater. Simply navigate to Utilities > Update WHMCS to begin the update process. As always, manual downloads are also being made available for those who wish to upgrade manually. You can download both the full release and incremental versions...View the full blog post
  6. With WHMCS 7.10, you can now start re-selling SEO tool marketgoo to your customers. marketgoo is a beginner-friendly tool that guides users on what exactly they need to do in order to achieve more traffic and better search engine rankings. You can offer marketgoo as a stand-alone service or as an add-on to a Hosting or Reseller Account. Enroll today and receive 50% off marketgoo PRO plans until 15th July 2020. Valid for marketgoo PRO 1-month plan price only. Enroll Now To learn more about...View the full blog post
  7. A study by McKinsey found that the average professional spends 28% of their day reading and responding to emails. And that's just the average; if you're looking at the volume of emails your customer support team deals with, the numbers are going to be much, much higher. Centralised inbox management makes staying on top of your inbox a reality by empowering your team to collaborate on emails in real-time. This level of transparency and insight is going to transform the way your support team...View the full blog post
  8. One of the big advantages of using the WHMCS built-in help desk tool to service your customers support needs is the quick and easy access you and your team get to your customers services. As part of the ticket submission flow within the client area, existing customers are presented with a list of their products and services which they can select from when submitting a ticket, allowing them to let you know which service they are contacting you about. And your staff then get direct access to...View the full blog post
  9. One of the big advantages of using the WHMCS built-in help desk tool to service your customers support needs is the quick and easy access you and your team get to your customers services. As part of the ticket submission flow within the client area, customers are presented with a list of their products and services which they can select from when submitting a ticket, allowing them to let you know which service they are contacting you about. Your staff then get direct access to key product...View the full blog post
  10. In a recent survey we conducted, MarketConnect users voted an SEO tool as the product they would most like to see added to MarketConnect. With WHMCS 7.10, you can now start offering an easy to use, DIY SEO tool provided by marketgoo. If you're a web host and you're not offering SEO tools yet, keep reading! First of all, what is SEO?SEO stands for Search Engine Optimisation. It refers to the processes and tactics employed to increase the number of visitors to a website by ensuring that the site...View the full blog post
  11. In WHMCS 7.10, you can offer your customers a free Website Builder solution that is included by default with all of your hosting plans. At WHMCS, we're always looking for ways to help our customers grow, and we think a website builder is a tool that every web host should be offering, and the new Weebly Free Plan allows you to do exactly that - give every one of your customers access to create a website using Weebly's Powerful Drag & Drop Website Builder FREE of charge. What's included in...View the full blog post
  12. Whether you're thinking about personal or business communication methods, one of the most important mediums continues to be email. In 2020, there are over 4 billion email users worldwide, and 306 billion emails get sent every single day. But, just because we're sending and receiving emails, it doesn't mean that those emails are always secure. In fact, email is the most popular way to infect a computer with malware, and email filters aren't able to catch all the spam and phishing emails that we...View the full blog post
  13. The internet is integral to daily life and plays a huge role in how people find the products and services they need. No matter what industry you're in, a website helps customers discover your business and build trust. And yet, according to the US Small Business Administration, over a third of small businesses still don't have a website. Given how important a website is, why is this the case? The answer is simple. People are intimidated. Creating a website from scratch is difficult for...View the full blog post
  14. Last week we announced the release of WHMCS 7.10 to General Availability. Today we have released WHMCS 7.10.1 which contains bug fixes and usability improvements for the 7.10 release. Getting the UpdateYou can update automatically using the Automatic Updater. Simply navigate to Utilities > Update WHMCS to begin the update process. As always, manual downloads are also being made available for those who wish to upgrade manually. You can download both the full release and incremental versions...View the full blog post
  15. In WHMCS 7.10, we're giving customers greater control over the email notifications they receive with a new Email Preferences feature. Accessed via the Client Profile section within the client area, the new Email Preferences functionality brings the same level of control over emails a client receives as Sub-Accounts and Contacts have had before. The new Client Email Preferences feature in WHMCS 7.10Emails are grouped into categories of related emails. The categories include: General - these...View the full blog post
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