Jump to content


  1. The Latest from the WHMCS Team

    1. News & Announcements

      Announcements and mailings we send out will be posted here

  2. WHMCS.Community

    1. Community Announcements

      Our WHMCS Community Announcements with everything from our community rules to updates on making our community more awesome

    2. Introduce Yourself

      Introduce yourself here and be sure to come back to welcome others.

  3. Using WHMCS

    1. Pre-Sales Questions

      Considering purchasing WHMCS but have some questions? Ask them here.

    2. Admin & Configuration Questions

      This is your space for any questions about WHMCS configuration settings.

    3. Installation, Upgrade, and Import Support

      Get help from the community with installing, upgrading and migrating to WHMCS here

    4. Using WHMCS

      Have a question about how something works or need help configuring and using WHMCS? Here's the place to do it.

    5. Troubleshooting Issues

      Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

    6. Vendor Discussions

      Discuss Control panels, payment gateways and domain registrars here

  4. WHMCS Showcase

    1. Showcase Your Site

      Customized and integrated WHMCS in some way? Show the WHMCS Community here!

    2. Share Your Best Practices & Tips

      Share your tips and advice to the rest of the WHMCS community.

  5. Developing & Extending WHMCS

    1. Third Party Add-ons

      A place to discuss third party modules, add-ons and extensions for the WHMCS platform.


    2. Service Offers & Requests

      A place to post offers & requests for services related to WHMCS. Rules apply.

    3. Developer Corner

      Integration, customization and module development, if you have questions, ask them here.

    4. Building Modules

      Need help while building an extension? Ask your questions here.

    5. Share Ideas for WHMCS Modules

      Looking for an extension that doesn't exist? Share your ideas and vote on others.

  6. Community Competitions

    1. Competitions

      From time to time we run community competitions this is the place you'll find them

      • No posts here yet
  7. General Discussions

    1. General Discussion

      Board for general conversation, share interests, discuss industry related news, etc...

  8. General Feedback & Assistance

    1. WHMCS.Community Tips & Tricks

      This board provides an overview of some features and functionality that WHMCS.Community provides.  We add new content from time to time.

  • Popular Contributors

  • Our picks

    • WHMCS.Community Turns One!
      Today marks 1 year since the launch of WHMCS.Community!  In that time we're re-platformed from vBulletin to Invision Community Suite and seen tremendous growth in across the boards.  It's thanks to all our users that the new community has been a success, and we're just getting started!

      WHMCS.Community Statistics

      3441  new community members joined
      3960  new posts created across the community
      13,978  replies crafted by our awesome community members

      The Annual Leaderboard

      Leading the pack with 440 reputation points is @brian!
      With 52 reputation points, @WHMCS John takes second place
      On third @sentq rounds out the board with 48 points

      Remember, using reactions on posts could see you on the leader-board next year, or featuring in our monthly wrap-ups.

      Top posts of the year

      The following posts received the most reactions from other users, denoting them as particularly valuable. Nice work:

      A final note

      Thanks to everyone that has contributed to the first year; without you we wouldn't have a thriving community.  Over the next year we plan to add more boards, a new ranking structure and more feature that make this community even better than it already is!
        • Party/Celebrate
      • 0 replies
    • WHMCS.Community Wrapup - September 2018
      Hi Everyone,

      Welcome to the September 2018 Community Wrap-up a look back at some of the highlights from the community over the last month.  WHMCS.Community is here to help you so please do send your feedback thru!

      WHMCS.Community September 2018 Statistics at a glance:

      307 new members joined WHMCS.Community

      338 new topics where created

      1,110 replies were crafted by WHMCS.Community Members

      WHMCS.Community Leaderboard

      Continuing his reign as the most reacted to community member is@brian! on 26 points!  In second place on 11 points is @Kian with @yggdrasil finishing out the leaderboard on third place with 6 points

      Reactions on the community are a key way we surface great content on WHMCS.Community.  Every reaction to a post might see you or a thread you've contributed to added to the Top Picks & Leaderboard and soon, your reaction points will count towards your status on the community
      Popular Content


      The WHMCS v7.6 Release board

      In Mid September we closed off the WHMCS v7.6 Release Board and moved the threads into the main parts of the community, i'd like to thank everyone that contributed to the board during the time we had this board open, your assistance and contributions to this board where fantastic and we will bring this back in all future WHMCS releases.

      Getting help from WHMCS.Community Team

      It's been a while since we last reminded people about the ways to contact the Moderation team when you need assistance such as changing your username, finding the right place to post or just asking a general community-related question.  The place to do that is the WHMCS.Community Assistance board this ensures that any one of the Community Team members can assist you as quickly as possible.

      That's a wrap for September!

      And that wraps up the September 2018 wrapup, as always please provide any community-related feedback in the General or WHMCS.Community Assistance Board
      • 0 replies
    • The WHMCS 7.6 Board is now closed
      Hi everyone,

      Now 7.6.x has been in the wild for well over a month we're shutting the board down and moving the threads to the appropriate thread in the community existing threads can be replied to in this board while we move them to their new home.

      Thanks for making the 7.6 release board a success, we will return these boards with future releases as they do prove to be popular with the community.
      • 0 replies
  • Topics

  • Posts

    • Thanx John! Unfortunately i continue having the " Invoice ID Not Found " issue. But are on new transactions (not in old recurring as described at the troubleshooting section). I see it happening mainly on new recurring invoices with domains.
    • why avoid it? WHMCS make no coding checks on the modules listed in Marketplace (and they don't claim to), so it's just a convenient directory of links to third-party developers of modules that you purchase at your own risk - there's no difference between getting a module listed in Marketplace, or finding an addon via Google... as soon as users understand that, and visit there with their eyes wide open, the better it will be for them. the golden rules to follow are:- only install third-party addons when absolutely necessary. obtain them from trusted developers. if a developer gives poor support, post a review in Marketplace to warn others - more so, if you believe a module has caused a security issue. don't update WHMCS until you know there are updates available for all installed addons. WHMCS are not going to be able to resolve this situation, so the market will decide and the more true reviews there are posted on Marketplace, the better it will be for everyone.
    • aah they lured you into updating.... now they have you trapped in the new version. 🕸️ if it stopped working for no reason, then my first thought would be the whois.json settings for the TLD.... if you'd made no changes to WHMCS or server at the time, then i'd have searched for an external cause. then why did John start that request a year ago if the functionality is still there? yes I know you can (sort of) use IDN TLDs, but i've always found their implementation of IDN to be flaky, so it was more hassle than it was worth to configure WHMCS to sell these TLDs. it's a modified Six/standard_cart orderform though, where you are passing TLD/SLD separately - so that may or may not be a factor... using Modern (as it's visually closer to your SC template), I can do this in the cart (I don't know if you're trying to do this from the homepage search) and that result is correct, because the domain is taken... change it to მკურნალიმკურნალი.გე and it correctly returns that it's available... it's perfectly natural for the response to be empty if the domain is unavailable - if I search for google.com, the result would be empty too.  
    • from v7.1.1 It worked fine until like two weeks before update, it wouldn't get domain registration period and user wasn't able to add domain to cart after checking the status, when i contacted to WHMCS, they said orderform that I was using wasn't supported anymore and asked to update the system. That option is ticked of course but it doesn't work. I'm pretty sure they mean that it's not fully supported in a way that domain is written and is visible as a punycode and it gives you a hard time to manage IDN domains in admin area, plus invoices and all are generated with punycoded domain names. When I asked about the issue before they never said it's not supported 'anymore' and documentation has always said that it's not supported so it's not news.
    • from which version? are you saying it worked fine in the previous version ?? https://docs.whmcs.com/Domains_Tab#Allow_IDN_Domains  
    • if you're not going to query the database or the class docs for information, and can get it from existing template variables, then I wouldn't bother using a hook - you're having to edit the template anyway, so just add your code using Smarty to it... e.g to reproduce that hook in your template, it just needs this... <div class="panel-body"> <p>{$LANG.welcomeback}, {$clientsdetails.firstname}.</p> </div> that said, I can't see anything wrong with the hook code as I did test it before posting and included the output it generated..
    • just had a quick read about it - it looks horrendous... i'll send a wreath when the time comes. ⚰️
    • Hello, Since updating to v7.6.1 I have an error for idn domain registration. I have .გე domain registration and have it defined as .xn--node in domain pricing. whois.json looks like this: { "extensions": ".xn--node", "uri": "socket://whois.itdc.ge", "available": "NO OBJECT FOUND!" } In admin- area's whois look up it works fine: Whois look up log sees the domain like this: xn--podi0acc.xn--node     When I search the same domain from user side, I get this: Whois look up log sees the domain like this: xn--podi0acc.გე The value of .გე domain in select box is .xn--node <option value=".xn--node">.გე</option> I see that request is sent to index.php?rp=/domain/check and these are the parameters sent And the response is empty:   I'm using Six template with standard_cart ordering form.   Any help would be much appreciated!
    • Hi Robert, that assumes the docs are completely accurate on this! 😛 I can't see anything obviously wrong with the code - the PHP/use are missing, but I assume that's just for copy/paste convenience.... <?php use WHMCS\View\Menu\Item as MenuItem; add_hook('ClientAreaSecondarySidebar', 1, function (MenuItem $secondarySidebar) { if (!is_null($secondarySidebar->getChild('Support'))) { $secondarySidebar->getChild('Support') ->addChild('Mailing List Subscription Prefs') ->setLabel('Subscription Preferences') ->setIcon('fas fa-clipboard-list fa-fw') ->setUri('subscriptionprefs.php') ->setOrder(100); } }); for visible symmetry, i've added an icon to the child, but the above hook code works for me (it's virtually the same as yours)...  
    • Thanks for your feedback @hoangnganvy1993 I will pass this onto the team for consideration

Important Information

By using this site, you agree to our Terms of Use & Guidelines