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WHMCS.Community

  1. The latest WHMCS Release

    1. WHMCS 8.5 Release Discussion Board

      We are pleased to announce the release of WHMCS 8.5 to General Availability.

      This marks the end of pre-production testing, and WHMCS 8.5 is now the recommended version for all new installations and updates.

      WHMCS 8.5 features Client Area Home Page SSO, the ability to sell 2 & 3 Year SSL Certificates from DigiCert, Shopping Cart Cross-, Metric Billing for Plesk, Improved System Settings, cPanel SEO via MarketConnect & Hook System Improvements.

      For more information about all of the new features in WHMCS 8.5, visit the What's New in WHMCS 8.5 Microsite.

      19
      posts
  2. WHMCS.Community

    1. Community Announcements

      Our WHMCS Community Announcements with everything from our community rules to updates on making our community more awesome

      154
      posts
    2. Introduce Yourself

      Introduce yourself here and be sure to come back to welcome others.

      1115
      posts
  3. Using WHMCS

    1. Pre-Sales Questions

      Considering purchasing WHMCS but have some questions? Ask them here.

      13027
      posts
    2. Admin & Configuration Questions

      This is your space for any questions about WHMCS configuration settings.
       

      5334
      posts
    3. Installation, Upgrade, and Import Support

      Get help from the community with installing, upgrading and migrating to WHMCS here

      5630
      posts
    4. Using WHMCS

      Have a question about how something works or need help configuring and using WHMCS? Here's the place to do it.

      94337
      posts
    5. Troubleshooting Issues

      Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

      25613
      posts
    6. Vendor Discussions

      Discuss Control panels, payment gateways and domain registrars here

      576
      posts
  4. WHMCS Showcase

    1. Showcase Your Site

      Customized and integrated WHMCS in some way? Show the WHMCS Community here!
       

      7986
      posts
    2. Share Your Best Practices & Tips

      Share your tips and advice to the rest of the WHMCS community.
       

      281
      posts
  5. Developing & Extending WHMCS

    1. Third Party Add-ons

      A place to discuss third party modules, add-ons and extensions for the WHMCS platform.

      marketplace_inverse_728x90.png&key=ebc9c3244aa6bb0297564b81d8e33ae4d631eaca838fc05b66038be9162910c7&resource=1

      18049
      posts
    2. Service Offers & Requests

      A place to post offers & requests for services related to WHMCS. Rules apply.

      23203
      posts
    3. Developer Corner

      Integration, customization and module development, if you have questions, ask them here.

      56894
      posts
    4. Building Modules

      Need help while building an extension? Ask your questions here.

      507
      posts
    5. Share Ideas for WHMCS Modules

      Looking for an extension that doesn't exist? Share your ideas and vote on others.

      146
      posts
  6. Community Competitions

    1. News, Announcements & Blogs from WHMCS

      The latest WHMCS News, Announcements & Blog Posts from WHMCS are shared here

      506
      posts
    2. Competitions

      From time to time we run community competitions this is the place you'll find them

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  7. General Discussions

    1. General Discussion

      Board for general conversation, share interests, discuss industry related news, etc...

      39356
      posts
  8. General Feedback & Assistance

    1. Feedback

      WHMCS Community Feedback helps us to continue improving WHMCS software.

      8377
      posts
    2. WHMCS.Community Tips & Tricks

      This board provides an overview of some features and functionality that WHMCS.Community provides.  We add new content from time to time.

      6
      posts
  9. Club Forums

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    1. Katamaze Free Scripts

      Perfect your WHMCS with free action hooks, reports and modules. Follow us on Github for more contents.

      40
      posts
    2. Katamaze Module Support

      This board acts as a place where you can get support by us (no guarantee) or by fellow users using your same module.

      38
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    5. 495
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    6. 105
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    8. 70
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    14. 183
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  • Posts

    • If you mean a reply in a ticket, that should be doable with Brians code, since it searches tblticketreplies, and that includes both user and admin responses. Maybe one of the filter fields being used is causing the problem?
    • If I don't find something right away, I search for it directly in the database. The SQL queries would be: SELECT * FROM `tbltickets` WHERE `message` LIKE '%123456%' SELECT * FROM `tblticketreplies` WHERE `message` LIKE '%123456%' SELECT * FROM `tblnotes` WHERE `note` LIKE '%123456%' Via phpMyAdmin this also works via the "Search" link in the navigation bar (see attachment). Based on the output, you will find the ID of the ticket / customer. While not as nice as a reasonably integrated search in WHMCS, this works well.
    • I have used Brian's add-on, but I can only get it to search for things customers have said back to us.  What I need is a way to find a message I sent to SOMEONE, but can't find it.   We also put reference numbers in the Notes,  and would love to be able to find it.  If we can remember the customer, we can go to their account and manually find the ticket... But I need a way to search for "123456" and it look in the tickets messages/notes from admins. I'd gladly pay for help in doing this, or writing in this ability.
    • I am not sure when this happened but my logo stopped appearing in emails. see attached. I have the correct url entered for the logo in General Settings > Logo URL https://clientportal.uxmediahouse.com/assets/img/logo.png but I still get this in all emails:  
    • This started occurring today for us as well.   No changes on the M365 end.  Currently forwarding to another mailbox/domain to connect to POP.
    • Hi there, can anyone help shed light and a potential fix on an issue we are having? using the sagepay module (still using 3ds v1 (yes I know, as we are getting a custom module made)) The 3d secure termurl has a double slash // in it and for some card transactions it results in failed payments. Not all cards only certain ones. Checking the template files we can see that the 3dsecure.tpl file has this in it ($code) which in turn pulls in this info (updated info for privacy): <div id="frmThreeDAuth" class="hidden"> <form target="3dauth" method="post" action="https://secure7.arcot.com/acspage/cap?RID=90184&VAA=A"> <input type="hidden" name="PaReq" value="eJxVUttuwjAMfd9XVLyPpIGmgEx"> <input type="hidden" name="TermUrl" value="DOMAIN>COM//modules/gateways/callback/sagepayrepeats.php?invoiceid=12345"> <input type="hidden" name="MD" value="201656147"> as you can see there is a double trailing slash // before modules. No idea where thats getting populated from.. tried testing this on a dev install BUT it doesnt get inputted with the termurl info at all its simply: <div id="frmThreeDAuth" class="hidden"> <form target="3dauth" method="post" action="https://test.sagepay.com/3ds-simulator/html_challenge"> <input type="hidden" name="creq" value="ewogICJtZXNzYWdlVHlwZSIgOiAiQ1JlcSIsCiAgIm1lc3NhZ2VWZXJzaW9uI"> <input type="hidden" name="threeDSSessionData" value="412F895A-0E74-2E33-1041-4AA39EF81669"> So cannot problem shoot at all... The problem it self comes from having the double // in the URL and some banks are now getting very strict and payments fail (not all seems to be just 1/2 banks). A very simple fix would simply be to ensure double slash // is not included... BUT cannot find where that needs to be updated. The general settings are correct and ONLY include the one traling slash PLUS inspecting code NO other double trailing slash is included... Its only on that 3d secure file which gets populated... from I dont know where... having a lot of payments failing and really could do with some help... Anyone?
    • Can you share these templates please?
    • All good commentary. Have a test domain renewal in process now (should run in a couple of weeks). Will see how that plays out...
    • So, we pride ourselves on getting back to people quickly with answers, so when we got this message saying they hadn't heard back from us, it was concerning all the way to the top.       We didn't really see anything TO answer, it seemed more of a statement just letting us know what they did... until I logged into the email account and checked the email itself and saw there was a lot more to it, but since they had added a emoji, it looks like it stopped importing.  Above is what we saw, below is what she sent (missing info in yellow highlighter): Since so many people use emojis anymore, this is a little scary on how many messages we only got part of their message.   Is this a bug, or is there some way to stop this from happening?      
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