WHMCS.Community

Moved to v9, we encountered an odd issue today. We manually process domain renewals after invoices are paid. Overnight, an invoice was generated for a domain, and fully paid by credit. A few hours later, the domain sync cron ran and gave me this: domain.tld: Next Due Date updated to 06/29/2026 (domain obscured for this post). That was the original due date, and having just been paid a few hours earlier, this should have been updated to next year. This is how it had always worked before v9, and system date is accurate.  I've since manually renewed (which incremented the expiry correctly), and will monitor the next domain sync(s) to see if that changes, but it's really odd in that a paid invoice should trigger the due date, not renewal status, no?

Hi @hmaddy  Have you opened an invoice? The added credit and debit notes should be displayed directly on the invoice.

No, php 84 will be available in future releases

Upgraded from 8.3 to 9.0.4 and now using 9.0.5. All invoices are immutable. in database and files are latest version. user permission roles are enabled for credit and debit notes.  But still the items credit and debit notes are not available in admin area. How to solve this issue.

Welcome back to the forums @WHMCS John There are many issues affect a lot of users since 9.0 was released. Especially around the invoice changes, client statements, and captcha when will these be addressed?  I was told that #VIY-800509 was upgraded to severe yet nothing has been released to address it. This was not an issue before 9.0 so it was broken as part of the release.    The introduction of the API driven Nexis cart has also reduced functionality. #VAI-951330  

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Hi @Evolve Web Hosting, Stripe's Payment Methods are not interoperable between Stripe and Stripe Dynamic systems. Clients will need to enter payment details afresh when selecting Stripe Dynamic. A migration path is something we could potentially look into in future and demand and priorities permit.

Hi @(Amr), Recurring to one-time is a pretty rarely used path, so yours is the only report of this issue. In recent maintenance releases we have prioritised issues affecting more users and security improvements. Rest assured your case is in our backlog and will be addressed in due course.

found a working solution ...   I modified the hook so that it only removes date for new domain name orders (type > DomainRegister). <?php use WHMCS\Billing\Invoice; add_hook('InvoiceCreation', 1, function($vars) { // $vars allows us to use get the specific invoice id $invoiceID = $vars['invoiceid']; $ptype = 'DomainRegister'; // Get data related to the invoice. See this for documentation on models: https://docs.whmcs.com/Using_Models // It would also be possible to use Capsule to query the database instead of using the Invoice model. See information on database queries here: https://developers.whmcs.com/advanced/db-interaction/ $invoiceItems = Invoice::find($invoiceID)->items->where('type', $ptype); $pattern = '/\(([0-3][0-9]|[0-1][0-9]|[\d]{4})(\/|\.|-)([0-1][0-9]|[0-3][0-9]|)(\/|\.|-)([\d]{4}|[0-1][0-9]|[0-3][0-9]) - ([0-3][0-9]|[0-1][0-9]|[\d]{4})(\/|\.|-)([0-1][0-9]|[0-3][0-9]|)(\/|\.|-)([\d]{4}|[0-1][0-9]|[0-3][0-9])\)/'; foreach ($invoiceItems as $invoiceItem) { preg_match($pattern, $invoiceItem->description, $matches); $invoiceItem->description = str_replace($matches[0], '', $invoiceItem->description); // Update the description of the invoice's line item $invoiceItem->save(); // Save to the database } });