WHMCS.Community

That string ships in WHMCS's own language files (it's the FAQ text on the MarketConnect SocialBee store page), which is why grep finds it in every lang file. The value has "href=" doubled inside the quotes, so browsers treat it as a relative link and the "calls" link ends up pointing at a path on your own WHMCS domain instead of socialbee.com. Your sed fix works, but I wouldn't leave it there: lang/english.php and the other core lang files are replaced on every WHMCS update, so the broken link quietly comes back. Language overrides survive updates: 1.  Create the folder lang/overrides/ if it doesn't exist, then a file lang/overrides/english.php that starts with <?php 2. Add just the corrected key: $_LANG['store']['socialbee']['faq']['a2']['i2'] = "Support through <a href='https://socialbee.com/calendar/'>calls</a>, chat, or email communication. We’re one of the few social media tools still offering on-call support."; 3. Do the same for each language you actually have enabled (lang/overrides/farsi.php, lang/overrides/arabic.php and so on). Override files only need the keys you're changing; everything else still loads from the main file. Then load the SocialBee store page with that language selected and hover the link to confirm it now goes to socialbee.com. It's also worth reporting it to WHMCS as a bug so it gets corrected in the shipped files, since every install with MarketConnect has the same broken link.

As a temporary fix, you may edit the viewticket.tpl file manually and replace the last script block with the updated code in blend template. From <script> $(document).ready(function() { if (typeof aiRating !== 'undefined') { aiRating.init(); } }); </script> To <script> $(document).ready(function() { if (typeof aiRating !== 'undefined') { aiRating.init(); } // Prevent Chrome Password Manager autofill in Status Selectize function fixStatusAutofill() { var statusSelect = document.querySelector( '#frmAddTicketReply select[name="status"].selectized' ); if (!statusSelect) { return; } var statusInput = statusSelect.nextElementSibling ? statusSelect.nextElementSibling.querySelector('input') : null; if (!statusInput) { return; } statusInput.setAttribute('autocomplete', 'off'); statusInput.setAttribute('data-lpignore', 'true'); statusInput.setAttribute('readonly', 'readonly'); function clearInvalidValue() { var currentValue = statusInput.value.trim(); var validOption = Array.from(statusSelect.options).some(function(option) { return option.text.trim().toLowerCase() === currentValue.toLowerCase(); }); if (currentValue && !validOption) { statusInput.value = ''; statusInput.dispatchEvent(new Event('input', { bubbles: true })); } } clearInvalidValue(); if (!statusInput.dataset.autofillFixed) { statusInput.addEventListener('focus', function() { clearInvalidValue(); statusInput.removeAttribute('readonly'); setTimeout(clearInvalidValue, 100); }); statusInput.dataset.autofillFixed = 'true'; } } fixStatusAutofill(); setTimeout(fixStatusAutofill, 500); setTimeout(fixStatusAutofill, 1500); }); </script>    

Hi So what prompted this was my AI automation. I have AI compile details on security updates several times a day - giving us prompt warning of any action we need to take to secure our servers.   Part of the work it does is checking all the relevant places for updates, mitigation steps etc for our entire stack. The AI stumbled upon this blog post and set alarm bells off. We checked the link it provided and sure enough  - there it was a page published about Lagom and others on the 21st. So yeah, perhaps dont pubish till its ready. 

Indeed that is the case, strange that other clients do not have this issue, maybe I switched too fast to a new solution that is not working properly, yet.

Hello WHMCS Community, We’re introducing Weeby Studio — a complete WHMCS theme with a visual website builder, custom client area, and matching orderform and checkout, created by Hostk. The idea is simple: give hosting businesses a consistent brand experience and practical control over their website. Your pages, product presentation, customer workspace, and checkout share one design, with a dedicated Studio inside WHMCS to make it your own. Your hosting website. Your brand. Your Studio. Meet the Visual Studio Update your website from a focused visual workspace inside the WHMCS administration area. Edit visually: change website text, images, links, buttons, and supported styling. Build your pages: create or duplicate public pages, add content blocks, and arrange editable sections. Find every detail: navigate page structure through Pages and Layers. Manage your assets: upload images and replace editable visuals. Preview across devices: review desktop, tablet, and mobile layouts. Control shared elements: customize website navigation, headers, footers, and brand settings. Manage on-page SEO: edit browser titles, search descriptions, and image alternative text. Publish when ready: save an unpublished draft, review your changes, then publish. Keep a recovery path: export editable project backups and revisit saved published versions. Everyday content changes can be made in the visual editor, while native WHMCS forms, live prices, permissions, and transactions retain their original behavior. One design, from first visit to checkout Weeby Studio includes three connected parts of your customer experience: 1. Your public website A responsive hosting website with service landing pages, product presentations, comparison sections, and shared navigation. 2. Your client area A branded customer workspace for services, domains, invoices, support tickets, account information, and everyday account tasks. 3. Your orderform A matching product selection, configuration, cart, and checkout experience using native WHMCS ordering. The result is a consistent visual identity as customers move between your website, their account, and their next purchase. 23 starting pages. Room for your own ideas. The included public collection contains 23 pages, including 14 service landing pages, a homepage, service directory, and policy pages. Hosting & compute: Web Hosting, Cloud Hosting, Reseller Hosting, VPS Hosting, Dedicated Servers, and Game Servers. Business & security: Domains, Professional Email, SSL Certificates, and VPN. Expert services: Web Design, Backup & Recovery, Website Migration, and Managed Services. Customize the included content or create additional public pages through the Studio. 12 color palettes + your own brand colors Start with the original Weeby blue, navy, and white identity, choose one of 12 coordinated palettes, or create a custom palette. Set your brand accents, buttons, navigation, headings, text, backgrounds, surfaces, and borders. Customize your logo, typography, content width, and button corners from the shared design controls. Supported bundled visuals and the default favicon follow the selected palette. Your uploaded photos, custom logo, and custom favicon keep their original artwork. Product presentation connected to WHMCS Your real catalog stays central to the website. Connect website plan slots to specific WHMCS products or product groups. Display product names, descriptions, prices, and available billing cycles from WHMCS. Use the currencies and pricing configured in your installation. Customize supported CPU, RAM, storage, transfer, and other resource display labels. Presentation labels remain separate from the actual service specifications and allowances defined in WHMCS. A client area that feels part of your brand The custom client area brings key customer tasks into a coordinated layout: Dashboard with service overview and account updates. Sidebar navigation and account shortcuts. Product and service management screens. Domain listings and supported management actions. Invoices, billing information, and payment-related account views. Support tickets, Knowledgebase, and announcements. Login, registration, password recovery, and account details. Available actions follow the customer’s permissions and your enabled WHMCS functionality. Checkout with the details customers need The matching orderform supports product configuration, available billing cycles, domain choices, configurable options, add-ons, and guest or existing-customer checkout. Its itemized order summary presents the information supplied by WHMCS, including products, domains, selected options, billing periods, and recurring charges where available. Native discounts, taxes, credits, and totals remain authoritative. Multilingual content. RTL & LTR layouts. Translate public website content, navigation, and supported theme labels through the Studio, with a reading direction for each language. Prepare English LTR and Arabic RTL presentations, while native account and checkout fields use your installed WHMCS language packs. Language and currency controls follow your WHMCS configuration. Installation & documentation The package includes the website theme, matching orderform, Studio administration addon, and English and Arabic HTML documentation. Installation guidance covers activation, branding, products, languages, publishing, updates, and recovery. Editable project backups, saved published versions, and factory design recovery tools help you manage future changes. Weeby Studio requires an existing, licensed, self-hosted WHMCS installation. Confirm compatibility with your WHMCS release before purchasing. Hosting, WHMCS licensing, payment gateways, registrars, and provisioning services are configured separately. Explore Weeby Studio Live website demo https://hostk.com/weeby-demo/ Live Client Area demo https://hostk.com/weeby-demo/clientarea.php Email Address: test@hostk.com Password: test Special Price: $49.99 USD — reduced from $120 USD One-time purchase. Website-bound activation for one installation. Get Weeby Studio https://hostk.com/weeby/ We’d love to hear your feedback on the visual Studio, the customer workspace, and the ordering experience. Questions are welcome in this thread. Weeby Studio by Hostk Your website. Your client area. Your checkout. One connected brand.    

Hello WHMCS Community, We’re introducing Weeby Studio — a complete WHMCS theme with a visual website builder, custom client area, and matching orderform and checkout, created by Hostk. The idea is simple: give hosting businesses a consistent brand experience and practical control over their website. Your pages, product presentation, customer workspace, and checkout share one design, with a dedicated Studio inside WHMCS to make it your own. Your hosting website. Your brand. Your Studio. Meet the Visual Studio Update your website from a focused visual workspace inside the WHMCS administration area. Edit visually: change website text, images, links, buttons, and supported styling. Build your pages: create or duplicate public pages, add content blocks, and arrange editable sections. Find every detail: navigate page structure through Pages and Layers. Manage your assets: upload images and replace editable visuals. Preview across devices: review desktop, tablet, and mobile layouts. Control shared elements: customize website navigation, headers, footers, and brand settings. Manage on-page SEO: edit browser titles, search descriptions, and image alternative text. Publish when ready: save an unpublished draft, review your changes, then publish. Keep a recovery path: export editable project backups and revisit saved published versions. Everyday content changes can be made in the visual editor, while native WHMCS forms, live prices, permissions, and transactions retain their original behavior. One design, from first visit to checkout Weeby Studio includes three connected parts of your customer experience: 1. Your public website A responsive hosting website with service landing pages, product presentations, comparison sections, and shared navigation. 2. Your client area A branded customer workspace for services, domains, invoices, support tickets, account information, and everyday account tasks. 3. Your orderform A matching product selection, configuration, cart, and checkout experience using native WHMCS ordering. The result is a consistent visual identity as customers move between your website, their account, and their next purchase. 23 starting pages. Room for your own ideas. The included public collection contains 23 pages, including 14 service landing pages, a homepage, service directory, and policy pages. Hosting & compute: Web Hosting, Cloud Hosting, Reseller Hosting, VPS Hosting, Dedicated Servers, and Game Servers. Business & security: Domains, Professional Email, SSL Certificates, and VPN. Expert services: Web Design, Backup & Recovery, Website Migration, and Managed Services. Customize the included content or create additional public pages through the Studio. 12 color palettes + your own brand colors Start with the original Weeby blue, navy, and white identity, choose one of 12 coordinated palettes, or create a custom palette. Set your brand accents, buttons, navigation, headings, text, backgrounds, surfaces, and borders. Customize your logo, typography, content width, and button corners from the shared design controls. Supported bundled visuals and the default favicon follow the selected palette. Your uploaded photos, custom logo, and custom favicon keep their original artwork. Product presentation connected to WHMCS Your real catalog stays central to the website. Connect website plan slots to specific WHMCS products or product groups. Display product names, descriptions, prices, and available billing cycles from WHMCS. Use the currencies and pricing configured in your installation. Customize supported CPU, RAM, storage, transfer, and other resource display labels. Presentation labels remain separate from the actual service specifications and allowances defined in WHMCS. A client area that feels part of your brand The custom client area brings key customer tasks into a coordinated layout: Dashboard with service overview and account updates. Sidebar navigation and account shortcuts. Product and service management screens. Domain listings and supported management actions. Invoices, billing information, and payment-related account views. Support tickets, Knowledgebase, and announcements. Login, registration, password recovery, and account details. Available actions follow the customer’s permissions and your enabled WHMCS functionality. Checkout with the details customers need The matching orderform supports product configuration, available billing cycles, domain choices, configurable options, add-ons, and guest or existing-customer checkout. Its itemized order summary presents the information supplied by WHMCS, including products, domains, selected options, billing periods, and recurring charges where available. Native discounts, taxes, credits, and totals remain authoritative. Multilingual content. RTL & LTR layouts. Translate public website content, navigation, and supported theme labels through the Studio, with a reading direction for each language. Prepare English LTR and Arabic RTL presentations, while native account and checkout fields use your installed WHMCS language packs. Language and currency controls follow your WHMCS configuration. Installation & documentation The package includes the website theme, matching orderform, Studio administration addon, and English and Arabic HTML documentation. Installation guidance covers activation, branding, products, languages, publishing, updates, and recovery. Editable project backups, saved published versions, and factory design recovery tools help you manage future changes. Weeby Studio requires an existing, licensed, self-hosted WHMCS installation. Confirm compatibility with your WHMCS release before purchasing. Hosting, WHMCS licensing, payment gateways, registrars, and provisioning services are configured separately. Explore Weeby Studio Live website demo https://hostk.com/weeby-demo/ Live Client Area demo https://hostk.com/weeby-demo/clientarea.php Email Address: test@hostk.com Password: test Special Price: $49.99 USD — reduced from $120 USD One-time purchase. Website-bound activation for one installation. Get Weeby Studio https://hostk.com/weeby/ We’d love to hear your feedback on the visual Studio, the customer workspace, and the ordering experience. Questions are welcome in this thread. Weeby Studio by Hostk Your website. Your client area. Your checkout. One connected brand.    

HostX V3.1.2 Is Now Available! We’re pleased to announce the release of HostX V3.1.2, bringing improved WHMCS v9.1.0 compatibility, UI enhancements, responsive improvements, and several bug fixes. What's New? Compatibility & Improvements Improved compatibility with WHMCS v9.1.0. Updated language files to follow WHMCS 9.x naming conventions. Improved mobile responsiveness of the addon module. Refined the default login page styling. Enhanced Product Addon and VPS product field designs in the order form. Added Credit Notes and Debit Notes menus to the sidebar with styling that matches the HostX layout. Bug Fixes Fixed responsive issues in the Domain Search block's TLD section. Fixed Domain page heading color issues across all layouts. Fixed the checkout registration form toggle button layout across browsers. Fixed the EV description issue on the SSL Certificate MarketConnect page. Fixed banner spacing on MarketConnect pages when using a sticky header. This update focuses on making HostX more consistent, responsive, and compatible with the latest WHMCS release. Already using HostX? Update to V3.1.2 and enjoy the latest improvements! Thank you for your continued support and feedback. Buy Now: https://whmcsglobalservices.com/webhosting-template/hostx-whmcs-theme-template/

HostX V3.1.2 Is Now Available! We’re pleased to announce the release of HostX V3.1.2, bringing improved WHMCS v9.1.0 compatibility, UI enhancements, responsive improvements, and several bug fixes. What's New? Compatibility & Improvements Improved compatibility with WHMCS v9.1.0. Updated language files to follow WHMCS 9.x naming conventions. Improved mobile responsiveness of the addon module. Refined the default login page styling. Enhanced Product Addon and VPS product field designs in the order form. Added Credit Notes and Debit Notes menus to the sidebar with styling that matches the HostX layout. Bug Fixes Fixed responsive issues in the Domain Search block's TLD section. Fixed Domain page heading color issues across all layouts. Fixed the checkout registration form toggle button layout across browsers. Fixed the EV description issue on the SSL Certificate MarketConnect page. Fixed banner spacing on MarketConnect pages when using a sticky header. This update focuses on making HostX more consistent, responsive, and compatible with the latest WHMCS release. Already using HostX? Update to V3.1.2 and enjoy the latest improvements! Thank you for your continued support and feedback. Buy Now: https://whmcsglobalservices.com/webhosting-template/hostx-whmcs-theme-template/

HostX V3.1.2 Is Now Available! We’re pleased to announce the release of HostX V3.1.2, bringing improved WHMCS v9.1.0 compatibility, UI enhancements, responsive improvements, and several bug fixes. What's New? Compatibility & Improvements Improved compatibility with WHMCS v9.1.0. Updated language files to follow WHMCS 9.x naming conventions. Improved mobile responsiveness of the addon module. Refined the default login page styling. Enhanced Product Addon and VPS product field designs in the order form. Added Credit Notes and Debit Notes menus to the sidebar with styling that matches the HostX layout. Bug Fixes Fixed responsive issues in the Domain Search block's TLD section. Fixed Domain page heading color issues across all layouts. Fixed the checkout registration form toggle button layout across browsers. Fixed the EV description issue on the SSL Certificate MarketConnect page. Fixed banner spacing on MarketConnect pages when using a sticky header. This update focuses on making HostX more consistent, responsive, and compatible with the latest WHMCS release. Already using HostX? Update to V3.1.2 and enjoy the latest improvements! Thank you for your continued support and feedback. Buy Now: https://whmcsglobalservices.com/webhosting-template/hostx-whmcs-theme-template/

While I'm glad to hear from @slim that with immutability off, there are no additional bugs when compared to the 8.13.x release of WHMCS, invoice immutability was a big touted feature of WHMCS 9. I think it's reasonable to say that if you haven't yet fixed one of your biggest features, then you're not ready to call it quits on your prior release. As @ffeingol described, I'm not clear on how it makes any sense to only extend the 8.13.x EOL date over a 1 month period where a significant number of people take the last two weeks off, and the rest of the month is often year-end accounting time.  @WHMCS Carlos you either did not read anything that was stated above as to the reason for wanting a bit more time, or you just don't care, neither of which is good customer service. Quite the hyperbole there. None of us asked for it to be indefinite - we just asked for a reasonable amount of additional time. The longest that was requested was my request for it to be until mid-2027. That's just 8 months; not indefinite. You could have countered with half that and I would have found that acceptable. Yet your response is 1/8 of that? I realize this isn't a negotiation, but if it were, nobody in their right mind would accept that. I think pretty well every one of your customers would say 'oh woe is me' to your 'additional work' argument given the dramatic price price increases over the past decade.  You said you needed to increase prices to fund development, and instead of putting those development resources towards ensuring stable long-term releases, you put them towards new Marketplace connections where you make even more money. I try to avoid piling on about that, but this kind of scenario is exactly where you're rubbing salt in the wound.