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WHMCS.Community

  1. WHMCS Beta Program

    1. WHMCS 9.1 Beta Discussion

      We're excited to announce the beta release of WHMCS 9.1. Be among the first to try out the new features and functionality by getting involved in the release candidate today.

      The purpose of this board is to ask any questions, raise issues or provide feedback on the WHMCS V9.1 Beta. This board will remain open until we reach release day, at which point they be archived. WHMCS V9.1 includes Invoice Immutability Control, Unattended Automatic Updates, New Admin Theme "Iris", New Password Strength & Reuse Controls, PHP 8.4 Support and much more!

      Check out the release highlights for an overview and the release notes for full details.

      As always, RC releases are intended for testing only and are not recommended for production use

      24
      posts
  2. WHMCS.Community

    1. Community Announcements

      Our WHMCS Community Announcements with everything from our community rules to updates on making our community more awesome

      162
      posts
    2. Introduce Yourself

      Introduce yourself here and be sure to come back to welcome others.

      1.3k
      posts
    3. MarketConnect Partner Product Status Updates

      This board is used to communicate any planned or unplanned MarketConnect partner product status updates, this board is read-only and will be updated via the MarketConnect Team when issues arise.  If you are experiencing an issue that is not reported in this board please review the MarketConnect Help Centre or Open a Ticket with our team

      37
      posts
  3. Using WHMCS

    1. Pre-Sales Questions

      Considering purchasing WHMCS but have some questions? Ask them here.

      13.1k
      posts
    2. Admin & Configuration Questions

      This is your space for any questions about WHMCS configuration settings.
       

      6.5k
      posts
    3. Installation, Upgrade, and Import Support

      Get help from the community with installing, upgrading and migrating to WHMCS here

      6.1k
      posts
    4. Using WHMCS

      Have a question about how something works or need help configuring and using WHMCS? Here's the place to do it.

      96.4k
      posts
    5. Troubleshooting Issues

      Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

      28.6k
      posts
    6. Vendor Discussions

      Discuss Control panels, payment gateways and domain registrars here

      855
      posts
  4. WHMCS Showcase

    1. Showcase Your Site

      Customized and integrated WHMCS in some way? Show the WHMCS Community here!
       

      8.1k
      posts
    2. Share Your Best Practices & Tips

      Share your tips and advice to the rest of the WHMCS community.
       

      363
      posts
  5. Developing & Extending WHMCS

    1. Third Party Add-ons

      A place to discuss third party modules, add-ons and extensions for the WHMCS platform.

      marketplace_inverse_728x90.png&key=ebc9c3244aa6bb0297564b81d8e33ae4d631eaca838fc05b66038be9162910c7&resource=1

      18.7k
      posts
    2. Service Offers & Requests

      A place to post offers & requests for services related to WHMCS. Rules apply.

      22.9k
      posts
    3. Developer Corner

      Integration, customization and module development, if you have questions, ask them here.

      59.1k
      posts
    4. Building Modules

      Need help while building an extension? Ask your questions here.

      636
      posts
    5. Share Ideas for WHMCS Modules

      Looking for an extension that doesn't exist? Share your ideas and vote on others.

      183
      posts
  6. Community Competitions

    1. News, Announcements & Blogs from WHMCS

      The latest WHMCS News, Announcements & Blog Posts from WHMCS are shared here

      625
      posts
    2. Competitions

      From time to time we run community competitions this is the place you'll find them

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  7. General Discussions

    1. General Discussion

      Board for general conversation, share interests, discuss industry related news, etc...

      40.1k
      posts
  8. General Feedback & Assistance

    1. Feedback

      WHMCS Community Feedback helps us to continue improving WHMCS software.

      8.7k
      posts
    2. WHMCS.Community Tips & Tricks

      This board provides an overview of some features and functionality that WHMCS.Community provides.  We add new content from time to time.

      6
      posts
  9. Club Forums

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    1. Katamaze Free Scripts

      Perfect your WHMCS with free action hooks, reports and modules. Follow us on Github for more contents.

      51
      posts
    2. Katamaze Module Support

      This board acts as a place where you can get support by us (no guarantee) or by fellow users using your same module.

      149
      posts
    3. 17
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    4. 523
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    5. 494
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    6. 108
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    7. RactStudio Club Topics

      RactStudio is a software development company that offers a range of WHMCS and WordPress products and services that are designed to enhance the functionality and user experience of these platforms. With a focus on quality, affordability, and customer support, RactStudio is the perfect partner for any web hosting company, blogger, and other online businesses who want to take their online presence to the next level.

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    9. 90
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    11. 7
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    12. 5
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    14. 30
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    15. 298
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    16. 20
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    17. 22
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  • Member Statistics

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  • Popular Contributors

  • Our picks

    • [From the Blog] WHMCS 9.1 Is Now Available
      WHMCS 9.1 is here! The latest release is now available and supported for use in production environments, bringing new ways to manage billing, simplify routine maintenance, and build more flexible customer experiences. Whether you want greater control over invoice handling, an easier way to get started with MarketConnect, or less manual work keeping your installation up to date, WHMCS 9.1 has something for you. The release also introduces PHP 8.4 support and expands the possibilities for...View the full blog post
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    • [From the Blog] WHMCS 9.1 Beta Now Available
      The WHMCS 9.1 Beta is now available for testing on staging environments. Whether you're testing your own integrations and templates, running it on staging to see how it affects your day-to-day work, or just want to help us catch issues before general availability, here's what's changed. Please don't run this build in production. Get it on the WHMCS 9.1 Beta landing page. WHMCS 9.1 Beta includes the following new functionality and enhancements: Credit and Debit Notes, with Invoice Immutability...View the full blog post
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    • [From the Blog] WHMCS 9.0 Release Candidate OUT NOW
      We're excited to announce the availability of the WHMCS 9.0 Release Candidate!
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  • Topics

  • Posts

    • Can't really say it much better than this. Very business-unfriendly move of WHMCS to be fast-tracking the end of support without notice, which happens to coincide with historically busy BF/CM and end-of-year. What other obstacles can we jump through by end of year?
    • @WHMCS Carlos I appreciate trying to work with us, but extending it until the end of December is like not extending it. December is one of the the busiest months. There's discounts, more clients, the holidays. We'll work with what we got, I guess.
    • Other than the fact that there is no clear patch to the next LTS (which we assume will be 9.1, but it's not announced) this thread basically appears to be moot as  WHMCS has (at least to us) sent out an email announcing this. The fun part will be to see if history repeats itself.  "Back in the day" (prob. way before most community members) ModernBill was the popular web host billing software.  They released a very unpopular major upgrade and shortly after that, WHMCS because the popular choice.
    • So 8.13 and 9.0 are both LTS and they both get EOL at the same time? 9.0 is not getting even a full year, quere is the "long" in the LTS? 😞 1 year 7 months LTS for 8.13 11 monts LTS for 9.0 It makes no sense to label all versions as LTS and then EOLing them all. Once again, I'm very disappointed
    • @WHMCS Carlos Nope, exactly in the same position we were before.  Not really sure why a company that puts out billing related software can't understand that ending support at year end is just not a good idea.  So, for us, we either need to upgrade in November, get a management exception to upgrade during year end or risk not updating (not really an option). The path forward is pretty mirky also.  8.13/9.0 are both labeled at LTS with a 2026-12-31 date.  What is the next LTS release going to be?
    • It's because WHMCS developers do not wnat to do nothing after plesk changed it's API. Add this in Plesk in the Panel.ini editor as workaround: [api] oldVersionsSupported = true  
    • We have extended 8.13 support to 31 December 2026, and the email notice went out to all customers today. I hope this takes some of the pressure off the upgrade. I understand this won't be ideal for everyone. To be clear on what the date means: your 8.13.x install keeps working after 31 December. We simply won't release any further patches for it, including security fixes. Going forward, every supported version will have its EOL date published. No more TBD.  
    • from the list accounts response i see the following    Array (     [@attributes] => Array         (             [version] => 1.6.9.1         )     [webspace] => SimpleXMLElement Object         (             [get] => SimpleXMLElement Object                 (                     [result] => Array                         (                             [0] => SimpleXMLElement Object                                 (                                     [status] => ok                                     [filter-id] => 1                                     [id] => 1                                     [data] => SimpleXMLElement Object                                         (                                             [hosting] => SimpleXMLElement Object                                                 (                                                     [vrt_hst] => SimpleXMLElement Object                                                         (                                                             [property] => Array                                                                 (                                                                     [0] => SimpleXMLElement Object                                                                         (                                                                             [name] => seo-redirect                                                                             [value] => none                                                                         )                                                                     [1] => SimpleXMLElement Object                                                                         (                                                                             [name] => ftp_login and more like that in it wont send all of it as it has usernames and password in it as shown in the images i posted plesk is fully up to date!!! (Plesk Obsidian 18.0.81 Update #6) and running WHMCS version 9.0.9     this is the requests WHMCS is sending for list accounts <?xml version="1.0" encoding="UTF-8"?><packet version="1.6.9.1"><!-- Copyright 1999-2016. Parallels IP Holdings GmbH. --> <server>     <get_protos/> </server> </packet> <?xml version="1.0" encoding="UTF-8"?><packet version="1.6.9.1"><webspace>     <get>                     <filter/>                 <dataset>                             <hosting/>                 <subscriptions/>                     </dataset>     </get> </webspace> </packet>
    • One thing in your output matters more than the matching: the left-hand (Module/Server) side ends with "No Records Found". That means the sync didn't get a single account back from Plesk, so this isn't a username or domain mismatch. WHMCS is getting an empty list, and Test Connection succeeding only proves the login works, not that the account list call returns anything. Before anything else, don't tick Import/Sync on those rows and continue. For services that exist in WHMCS but not "on the server", the sync terminates them in WHMCS and sets them to Terminated, so you'd mark 10 live customers as terminated. What I'd check, in this order: Configuration > System Logs > Module Log: enable logging, run the sync again, then open the Plesk entries. Look at the response to the account/subscription listing request. If it's an XML error (permission denied, protocol version, parse error), that's your answer. If it's a valid response with no results, go to step 2. On the Plesk box, run plesk bin subscription --list and confirm these domains are really subscriptions on that server, not domains added under one subscription (additional domains don't show up as separate accounts). Make sure the hostname/IP on the WHMCS server record is this Plesk server. If it points at an old or different server with the same admin login, Test Connection passes and the list is still empty. The Module Log request URL shows exactly where it's going. Check the WHMCS and Plesk versions. The current module needs Plesk Onyx 17.8 or Obsidian 18.0+. If the Module Log shows a clean response that does list the subscriptions and the left side is still empty, that's a module bug. Open a ticket with WHMCS and attach the log entry with the credentials and domains redacted.
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