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xyzulu last won the day on August 1

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About xyzulu

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  1. There is an built in ticket auto reply already.. you can customise it to suit your needs, see: https://docs.whmcs.com/Email_Templates
  2. How are you measuring the speed of the email? The time WHMCS takes to send the email (waiting for your browser)?
  3. This doesn't sound right. Are you able to configure OAUTH as the authentication method? See https://help.whmcs.com/m/system/l/1277316-setting-up-google-as-your-mail-service-provider
  4. See https://docs.whmcs.com/Clients:Users_Tab You can trigger a password reset email to be sent to them.
  5. https://docs.whmcs.com/Support_Tickets#Email_Piping_and_Importing
  6. Check you .htaccess file for any directives that might be triggering the 403 error. A 403 error is generated by the webserver, not the script (in this case WHMCS).
  7. You will need to do a manual upgrade https://docs.whmcs.com/Updating#Performing_a_Manual_Update
  8. I'll say it again.. they could have averted this issue if they just allowed those of us with owned licenses to keep them (yes, we know technically they have not removed our licenses) and only target new people with the new pricing. I can't see why they chose not to go this route, but they must have thought it would be better financially for them this way. I don't see them changing their decision either..
  9. I never bother with auto updates anymore.. they never work for me.. any other software (auto update) works, even WHMCS plugins.. but.. sort of a sinking/watching ship now.. WHMCS that is.
  10. Do a manual update instead? See: https://docs.whmcs.com/Updating#Performing_a_Manual_Update
  11. There is no such utility. You will have to do the migration manually.
  12. I always saw this behaviour.. I just checked on 8.1.3 and still get the oldest first.. drives me nuts to see 7 yr old tickets pop up first.
  13. John, am I to expect issues using payment modules WHMCS provide in 8.2? or only 3rd party modules?
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