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21 ExcellentAbout xyzulu

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xyzulu started following IMAP/POP3 Importing, How is 8.1.1 a maintenance release with all the new features???, move whmcs from subdomain to main domain and and 4 others
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I was able to resolve my issues with Gocardless by redoing the connection to Gocardless via the WHMCS admin backend.
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It does depend on how you had it all setup. If you are familiar with another php application (Wordpress/Joomla etc) moving WHMCS will only require the same level of skill.
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It's fairly standard and painless. See the following: Licensing - WHMCS Documentation Moving Storage Locations - WHMCS Documentation
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Notification ticket or email has been opened by the customer
xyzulu replied to komir's topic in Third Party Add-ons
.. or use a SMTP gateway that can be used to tracks delivers and opens etc. I've used Postmark: Application Email Service with Exceptional Delivery for many years.. it's brilliant. Note, you don't see the opens, clicks etc in WHMCS, only in the Postmark interface. -
8.1 - Twenty-one repeat alert on Password Reset
xyzulu replied to MattN's topic in Troubleshooting Issues
This issue has been reported and confirmed as being worked on by WHMCS: CORE-16022 double validation warning password reset page: https://whmcs.community/topic/304324-twenty-one-template-minor-tweaks/?do=findComment&comment=1346483 -
As I understand GA4 will work like tag manager
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Sorry, we are discussing this same issue in 2 different places.
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GoCardless and Xero invoices stuck on Pending Payment
xyzulu replied to Damian's topic in Troubleshooting Issues
Sadly, WHMCS say they cannot replicate this and that I need to provide them admin access to my system before they will look into this further. I have contacted Gocardless and passed this on to them (WHMCS blame Gocardless or my setup) for WHMCS not receiving a "Confirmed" status being passed back to WHMCS. -
Whmcs support say they can't replicate this issue. I'm contacting Gocardless now as whmcs are adamant Gocardless should be sending a Confirmed message instead of the paid out message they are now sending.
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Maximum execution time exceeded in CompatUtil.php
xyzulu replied to Sanin's topic in Troubleshooting Issues
That is a serverside issue. Please try the manual update.. it might just work and save you lots of time. -
For the record.. since I dug into this today.. this has been happening since at least 8.0 for me.
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GoCardless and Xero invoices stuck on Pending Payment
xyzulu replied to Damian's topic in Troubleshooting Issues
Did you end up resolving this? It's now an issue for me.. I don't use Xero.. but WHMCS is not marking paid invoices as paid.. instead they are stuck at pending payment. I have opened a ticket with WHMCS but as yet no reply. -
Can you try pop port 995?