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slim

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slim last won the day on November 1

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About slim

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  1. I suggest you update WHMCS first then update the Synergy module - It works correctly here. (I only enable .au for single, not double contested .au domains - thou in a few weeks this will be moot point anyway)
  2. Ah, my appology - I somehow landed on the newer documentation. The Basic Module uses fairly old integration - and relies on IPN's and generally I dont want to use it. I will just disable paypal and go with Credit Cards. PayPal Subscriptions are not worth the pain. If the newer module gets the ability to disable the subscription feature I would consider it.
  3. The advice is that the PayPal Basic gateway is essentially EOL'd.. We are using the newer integration - and as far as im aware, it has no way for us to disable the scription feature. Also, according to the documentation for PayPal Basic: "The system will offer clients the subscription option if they are ordering a recurring product on a monthly or annual billing cycle. The modules configuration does not offer an option to force only one-time payments."
  4. True, but wouldn’t it be a good idea to give us the option to NOT use the subscription feature - considering it really doesn’t work well for hosting. id like to use the integration with out it - leaving it upto the client to make the payment. this option doesn’t exist in the ‘new improved’ integration.
  5. I have just disabled the PayPal module from my order forms - The subscription model is horrible. An example of how it all falls to pieces... Customer has a hosting account - lets say its $10.00 per month. They have setup a recurring paypal subscription when they ordered. I put the price up to $12.00. PayPal keeps paying $10.00 Customer is short $2 every invoice. They have no idea why or how to fix it. I need to cancel the sub, then explain to them that they need to pay the invoice - but paying the remaining $2 - what happens? is another sub automatically created for this amount? YUK.
  6. Thanks - Thats great. It will allow me to start offering simpler billing to new clients straight up while allowing me to slowly switch everyone else across.
  7. I have been reselling some products in WHMCS that I am thinking about switching to prorata billing. Here is an example: Office 365 mailboxes: Exchange Plan 1, and business Standard are setup in WHMCS as products. Some clients have say a dozen Exchange Plan 1 products and say 2 dozen business standard products. Most of these started on different days of the month. Some are billed yearly, and some are billed monthly. You can imagine that after a while it gets a bit crazy - Lots of invoices going to the client throughout the month. I was thinking about switching on prorata billing - however there is no documentation to explain what happens after enabling it. How are the existing customers effected? Can someone explain what happens if I enable prorata on these products?
  8. So far, ive had no issues - however this release is a bit of a nothing burger.
  9. Hi John I dont understand that answer - all of the hosting accounts that had the Package Name "wp-toolkit-deluxe" not found on server error in the module que existing long before the WP Tool kit add on. In other words, the hosting accounts have been in existence for years, and I just added the WP Toolkit Deluxe add on to them.
  10. I've been using it since release day - Nothing at all in this release that stopped day to day. I run a stock WHMCS install, only a domain module added.
  11. WHMCS: 8.2 cPanel: 96.0.11 Toolkit: 5.5.0-2623 The module log triggers with some data. I have created a ticket with video and a copy of module log (which is just the returned results of API call: json-api/listpkgs) Ticket is: #BVA-838219
  12. The documentation is extremely light on and it doesn't explain how an account in cPanel gets access to the deluxe toolkit. All my customers have access to the free toolkit - This is working fine. I have added the addon in WHMCS and it seems to work - However my module que is filling up with "Product attribute Package Name "wp-toolkit-deluxe" not found on server" errors. This seems to indicate I need a feature list called this on the server? Is this correct? I have two different feature lists that I use with my regular shared hosting plans. For customers on the smallest of hosting plans, I have restricted access to some features. Do I need two new feature lists which are duplicates of these with the deluxe feature enabled? If so, how does the add on know which one to select? Very confusing.
  13. Hi John. Thanks for your help. You were correct, for some reason there was no default server set. I now have a working WP Toolkit addon feature working. Perhaps some sanity checking code would be helpful - The UI should have led me to fix both these issues? P.S Can you confirm exactly how the WPTOOLKIT addon actually activates the addon for a hosting customer? I was under the impression I needed to create a new feature in cPanel and then create new hosting packages with that feature list - however it would appear this isn't the case? (infact from cPanel, I cant seem to tell if an account has the delux tookkit or not?
  14. Hi John Excellent - I was able to select the appropriate products once I selected cPanel. Note: Once I select cPanel, select the appropriate products, I cannot seem to select a WHM Package Name (even after selecting Product Type and Server Group) If I check my servers, they are there and are working fine? Is this a bug?
  15. This same UI blunder was in the beta, and I couldn't have been bothered reporting it because I figured it would be picked up for sure before release... But alas. The entire ADD ON UI is horrible. 1. (Both types of add-ons - Independent Product and Add On Feature) Once you save the add on, there is NO UI to go anywhere - No back to add on list or any other way out. 2. (Add-on Feature) When selecting applicable products to assign your addon to - you cant even select individual products - You HAVE to use the search and can ONLY move across the visible list of products. VERY weird UI? (it should work like the same UI in the INDEPENDANT ADD ON UI) 3. (Add-on Feature)The applicable products don't save, Making the ADD ON feature toast. WHMCSaddon.mp4
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