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snake

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snake last won the day on January 16

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  1. that is exactly what I did, as per my last reply above.
  2. I had not previously set and of the values under advanced settings, so I assume it must have previously used the settings from CPANEL/WHM. However that doesn't seem to work now, and I had to put values in the module advanced settings as well. Also WHMCS seems to have put some invalid default text in some of the fields as well, which are expecting numerical value. e.g. “Create Support Ticket” for the “maxpop” setting and others
  3. nevermind, solved it 🙂
  4. I am using whmcs CPANEL module to provision users on my GURU reseller account. This was working when I originally set it up, but is now generating an order when I try to accept orders, presumably since my last whmcs update. Any idea why? The settings it is referring to do not exist in the module configuration, so I assume they must relate to some settings on the reseller plan. Order Accept Encountered ProblemsInvalid numeric value “Create Support Ticket” for the “maxpop” setting. Invalid numeric value “None” for the “quota” setting. Invalid numeric value “None” for the “bwlimit” setting.
  5. The other big problem of course, is that if you ever need support from WHMCS, you are forced to disable all your addons first, which will completely break your system if it is reliant on those addons and in some cases, lose all the settings and config.
  6. snake

    unable to disable plugin

    nevermind, I figured it out. under clients -> products and services filter by server All the clients it says are still using this server, are actually not using it, as I assigned a new module to the plans, but it has not picked that up. Looks like I have to go into every single client sand click save, to fix the data relationship. UGGHH!!
  7. I am trying to disable a server module I no longer use, but it won;t let me, whmcs breaks when I delete it.. In whmcs it says the server still has active accounts, but there arn't. It isn;t in use any more, which I assume is the cause. How can I find out which accounts it still thinks are actively using this server module and remove them. Here is the error from php logs. what do I need to do in order to get rid of this plugin? [08-Jun-2019 03:39:13 Europe/London] [WHMCS Application] ERROR: Whoops\Exception\ErrorException: require_once(): Failed opening required 'C:\home\[removed]\wwwroot/modules/servers/mspcontrol/enterpriseserver.php' (include_path='.;C:\php\pear') in C:\home\[removed]\wwwroot\modules\addons\mspcontrol_addons\hooks.php:31 Stack trace: #0 C:\home\[removed]\wwwroot\vendor\whmcs\whmcs-foundation\lib\Utility\Error\Run.php(0): WHMCS\Utility\Error\Run->handleError(64, 'require_once():...', 'C:\\home\\clients...', 31) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main} {"exception":"[object] (Whoops\\Exception\\ErrorException(code: 64): require_once(): Failed opening required 'C:\\home\\[removed]\\wwwroot/modules/servers/mspcontrol/enterpriseserver.php' (include_path='.;C:\\php\\pear') at C:\\home\\[removed]\\wwwroot\\modules\\addons\\mspcontrol_addons\\hooks.php:31)"} []
  8. And yet it works fine from PHPMyAdmin, which is also a php script.
  9. yes this has been a common problem, and unfortunately these bedroom developers pass themselves off as companies, so you do not realise it is just 1 person.
  10. snake

    [Locked]eNom PRO Addon

    I would suggest reporting it to WHMCS support so they remove it from the marketplace
  11. is there any possibility of a migration script?
  12. I have not found any alternative. I will just start using an external solution if this is not resolved. I would not recommend EasyWHMCS. I once paid that guy for some custom work, and got completely ripped off. He did not do the work and would not refund the money either. Tried to submit a claim against him and the address was fake also.
  13. https://iox.host/
  14. I ended up having to send several tickets to the hosting company he is also associated with, which finally got a response. I think I found that info via his linkedin profile.
  15. When I update WHMCS I really want to just do the backup from the update page, afterall that is why it is there, for convenience. But I have never been able to get the backup to work, it always times out, and I have to resort to using phpmyadmin, which is the only solution I ever got from whmcs support too. My database is not big, it is a tiny install, not a lot of data. Is there any way to get it working, or if it just that useless?
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