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WHMCS Stephen

WHMCS Technical Analyst
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About WHMCS Stephen

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    WHMCS Technical Analyst

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  1. Hello @brian!, I've opened a case #CORE-16070 with our team to have that looked at and resolved. I cannot provide an estimated time for completion for this however once we resolve cases they are available in our change log at https://changelog.whmcs.com/ Thanks.
  2. Hello @brian!, This is covered in case #CORE-16031 with a workaround introduced in the linked topic. The language string issue is included in the case. All the best for the New Year.
  3. Hello @Beekingo and @brian!, We do rely on the dedication of our users for contributing translations, as we find real life translations are typically of a much higher quality compared with using automated translation systems. If you have any suggestions for improvements, or a new language file you are willing to contribute, please get in touch via a support ticket and we can have this cased and triaged accordingly. Confirmed and added to the case: https://github.com/WHMCS/templates-twenty-one/blob/master/header.tpl#L51 https://github.com/WHMCS/templates-twenty-one/blob/master/contact.tpl#L5 https://github.com/WHMCS/templates-twenty-one/blob/master/store/ox/index.tpl#L126 https://github.com/WHMCS/templates-twenty-one/blob/master/store/order.tpl#L184 https://github.com/WHMCS/templates-twenty-one/blob/master/store/order.tpl#L186 Regarding the Six template I've opened a case #CORE-16027 with our team to have that resolved for the following lines: https://github.com/WHMCS/templates-six/blob/master/store/ox/index.tpl#L126 https://github.com/WHMCS/templates-six/blob/master/store/order.tpl#L174 https://github.com/WHMCS/templates-six/blob/master/store/order.tpl#L176 Thanks again for your input.
  4. Hello @xyzulu, Case CORE-16026 is more of a reporting issue with the client side UI when using a child theme and not related to "ticket submissions". Rest assured this case is active and being looked at by our developers for review. In the immediate term, a workaround would be to switch to the stock "Six" or "Twenty One" parent themes.
  5. Hello @zomex, Regarding the client area email history issue on child templates, I'm able to reproduce this. I have opened case CORE-16026 with our development team to review for a future update and have this resolved. Thanks for taking the time to report this. Season's greetings and all the best for the new year.
  6. @Beekingo Thank you. https://github.com/WHMCS/templates-twenty-one/blob/master/homepage.tpl#L2 https://github.com/WHMCS/templates-twenty-one/blob/master/includes/domain-search.tpl#L59 Confirmed and added to the case.
  7. Hello @Beekingo Thanks for taking the time to report this, appreciated. I see it https://github.com/WHMCS/templates-twenty-one/blob/master/login.tpl#L55 I've opened a case #CORE-16025 with our team to have that resolved. Season's greetings and all the best for the new year.
  8. Hello @VirtualWorldGlobal, Thanks for the deatailed error report. The error "Allowed memory size of 33554432 bytes exhausted" indicates that the PHP version you are using in shell currently has a PHP memory_limit value of 32M which does not meet the WHMCS requirements. Please raise this to the minimum 64M or the recommended 128M to resolve this error. For your reference https://docs.whmcs.com/System_Requirements
  9. Hello @Vpxgamer You can run the following SQL comand directly on your WHMCS DB and change the http://www.yourdomain.com/whmcs/ entry accordingly. UPDATE `tblconfiguration` SET value ='http://www.yourdomain.com/whmcs/' WHERE setting='SystemURL'; I hope this helps.
  10. Hello @thereverend This error indicates that the PHP binary used by your web server does not have ionCube PHP Loader compiled with it or cannot access the ionCube loaders. Please work with your system administrator or hosting provider and make sure that the server meets the minimum system requirements for the WHMCS version you are using as listed here: https://docs.whmcs.com/System_Requirements For your reference https://docs.whmcs.com/Ioncube_Installation_Tutorial I hope this information helps.
  11. Hello @sanechoice Let's look to a different approach to this: <?php if (!defined("WHMCS")) die("This file cannot be accessed directly"); use WHMCS\View\Menu\Item as MenuItem; add_hook('ClientAreaSecondarySidebar', 1, function (MenuItem $secondarySidebar) { if (!is_null($secondarySidebar->getChild('Recent Tickets'))) { $secondarySidebar->getChild('Recent Tickets') ->setOrder(100); } }); This appears to work as expected from my view.
  12. Hello @sanechoice The following should get you started with your customisations. Create a .php file with a descriptive name then include the following content: <?php if (!defined("WHMCS")) die("This file cannot be accessed directly"); use WHMCS\View\Menu\Item as MenuItem; add_hook('ClientAreaSecondarySidebar', 1, function(MenuItem $secondarySidebar) { $secondarySidebar->getChild('Recent Tickets') ->setOrder(100); }); Once completed then place this .php file in your WHMCS includes/hooks directory. For your reference https://docs.whmcs.com/Client_Area_Sidebars_Cheatsheet#Re-arranging_Sidebar_Items The main difference here is that you are working with a Secondary Sidebar item. I hope this gives you a good starting point to your customisations.
  13. Hello there, Just to update this thread. I can advise that we have a fix for CORE-13774 is available for download from
  14. @majidfarzaneh Thanks for the update to this. It's always useful when someone shares an issue with a resolution in the WHMCS Community.
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