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WHMCS Stephen

WHMCS Technical Analyst
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About WHMCS Stephen

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    WHMCS Technical Analyst

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  1. This is now resolved and you can see this reflected at https://developers.whmcs.com/hooks/hook-index/
  2. Hello @leemahoney3 and @C1212 Thanks for taking the time to report this. This was picked up our side and I can confirm that we have an internal case open with our documentation team to evaluate this. Once we receive more detail we will update this thread accordingly. In the meantime and as a workaround you could possibly lever something like the Memento Project - http://timetravel.mementoweb.org/list/20230220000000/https://developers.whmcs.com/hooks/hook-index/ A caveat applies in that these pages are aggregated from archives however the closest I could locate was ~ 25th January 2023 For example: https://web.archive.org/web/20230125204507/https://developers.whmcs.com/hooks/hook-index/ https://web.archive.org/web/20230125204518/https://developers.whmcs.com/hooks-reference/admin-area/ Apologies for any inconvenience.
  3. Hello @netforce Given your description and the detailed error information this looks to be a known issue. For your reference Once you have that Hotfix in place I suspect that this will resolve this error moving forward. I hope this information helps.
  4. Hello, We currently do not have any way to disable WHMCS built in support functionality. However, if you have no departments, it will not be possible for customers to submit tickets. You can modify your templates to remove all references to support. Relevant documentation on removing links can be located at https://docs.whmcs.com/Client_Area_Sidebars_Cheatsheet and https://docs.whmcs.com/Client_Area_Navigation_Menus_Cheatsheet
  5. Hello Hadi, AutoAuth was deprecated in WHMCS 7.10 and subsequently removed as of WHMCS 8.1 We recommend that you replace this with the CreateSsoToken API using WHMCS Single Sign-On. I hope this information helps.
  6. Hello @HaniDeragand welcome to the WHMCS Community. To add a new server please review our documentation on this at https://docs.whmcs.com/Servers#Adding_a_New_Server I hope this information helps.
  7. Hello, Thanks all for contributing to this thread, appreciated. I can confirm that this issue does relate to the Cloudflare Rocket Loader service. I've checked out a couple of cases on our desk and disabling this service for your WHMCS installation looks to resolve this in every single case. You can identify if Rocket Loader is enabled by viewing the Page Source in your browser when navigating to your WHMCS installation then search for the line: rocket-loader.min.js This will be located in the footer area and gives you an indication that this service is indeed enabled for your WHMCS installation.
  8. Hello @manpreetrockerji, Welcome to the WHMCS community.
  9. Hello @waltr100, As @Remitur suggested this relates to the image used. If you navigate directly to the image file in your browser you will see there's a lot of space around the main text based logo. As a courtesy I've resized that for you to work with. Find attached. Download the logo.zip file and extract locally. In your WHMCS navigate to Configuration (Wrench Icon) > Setup Wizard then Upload the logo.png file. You can skip through the other steps in the modal. You can continue to scale that down in your favourite image edtor to suit your requirements. I hope this helps. logo.zip
  10. Hello @professormichel, This is not an error caused by WHMCS software. This indicates an issue with your servers PHP configuration, specifically, that within its php.ini the same module (sqlite3) is being loaded more than once. You will want to contact your server administrator or hosting provider to review the servers PHP configuration and identify where this is being loaded duplicate times and adjust the php.ini to resolve it. I've located a similar thread at https://forums.cpanel.net/threads/sqlite-already-loaded-warning.678389/ I hope this information helps.
  11. Hello, To achieve this you can potentially create a server group for each location and add the appropriate servers to each group. Then duplicate the products and choose a server group under the product's Module Settings tab. Clients would then need to choose the relevant product in the shopping cart when ordering to choose the location eg. Package 1 USA and Package 1 EU. I hope this helps.
  12. Hello @Juan Cabezas You can locate information on how to resolve this at https://help.whmcs.com/m/troubleshooting/l/799757-troubleshooting-server-ip-address-appearing-in-client-logs
  13. Hello @Isaac Asher This is a known issue regarding registering .app domains with eNom. Case #MODULE-7498 is open and active with our developers in order to have this resolved for future releases. Unfortunately, I cannot provide an estimated time for completion for this. However, once we resolve cases and push features they are available at our change log, here: http://changelog.whmcs.com/ I apologise for the inconvenience In the interim, as indicated in your post, you will need to register the domain via the eNom reseller portal and it will then become manageable in your WHMCS installation on manual import. To import the domain on manual registration instructions can be located at https://docs.whmcs.com/Migration_Guide#Adding_Domains Regarding syncing please ensure that Domain Sync Notify Only is disabled. When enabled the domain sync script won't make any changes - it will only notify admins of the changes it would have made. Relevant documentation can be located at https://docs.whmcs.com/Domain_Synchronisation#Setting_it_up
  14. Hello @Stuart Newton These table records data relate to cron. Basically, it is where the results of a cron task are stored. The daily cron email report aggregates its content from these rows. At present it is not possible to prune this log from within WHMCS, however in WHMCS 8.1 and above we have optimized the indexing for cron log data. https://docs.whmcs.com/Changelog:WHMCS_V8.1 CORE-14970 - Optimize indexing for cron log data In the meantime, if you did want to do this, you could so with a SQL query. For example the SQL query below will remove any entries in that table that predate 2020: DELETE FROM `tbllog_register` WHERE created_at < "2020-01-01"; As always please backup your WHMCS DB before perfoming such operations. I hope this information helps.
  15. Hello @Stuart Newton This is a server issue and the error suggests that the server tmp directory is full. If you don't have the level of access required to manage this then you will need to contact your server provider or system admin. They will certainly be able to assist with this and advise . I've located a couple of relevant threads regarding this: https://stackoverflow.com/questions/46245309/cant-delete-or-load-the-table-mysql-sqlstatehy000-general-error-1021-disk https://stackoverflow.com/questions/47018980/database-exception-general-error-1021-disk-full/47019043 I hope this helps.
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