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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36344 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Email passwords 1 2

    By snofire,
    • 30 replies
    • 8.9k views

  2. WHMCS Homepage "Order Hosting" Link Error

    By WildcatWW,
    • 1 reply
    • 715 views

  3. Autologout and Server Communication Error in WHMCS

    By Arka,
    • 0 replies
    • 581 views

  4. admin area - captcha disable hook

    By cluster,
    • 4 replies
    • 2k views

  5. Incoming Domain Transfer with NO EPP Code

    By Emperor,
    • 3 replies
    • 1.5k views

  6. When placing an order, customers receive a message: "Check your email and follow the instructions in the email to confirm your email address."

    By webbymaster,
    • 1 reply
    • 894 views

  7. 8.7 - Firefox cannot open client emails sent messages

    By cluster,
    • 1 reply
    • 811 views

  8. The domain name input is empty.

    By Rosendo,   
    • 1 reply
    • 2.4k views

  9. PHP 8.1 error with WHMCS 8.7.3

    By netwood,
    • 5 replies
    • 2.6k views

  10. weird error: Please choose your country from the drop down box

    By Azotorp,   
    • 5 replies
    • 4.2k views

  11. Tax ID and Agree to Terms fields unable to be checked/filled during checkout

    By mddrch,
    • 1 reply
    • 715 views

  12. Error in main page after updating

    By Silverwind,
    • 0 replies
    • 677 views

  13. pdfInvoice() function

    By Qhiliqq,
    • 2 replies
    • 1k views

  14. Order never goes to cart

    By Devilz_help,   
    • 0 replies
    • 754 views

  15. iDevAffiliate Stopped Capturing Conversions

    By GoogieHost,
    • 1 reply
    • 800 views

  16. Only Displaying Search Result Page

    By alexescamilla,
    • 1 reply
    • 784 views

  17. Login as owner

    By Amir Z,
    • 0 replies
    • 798 views

  18. Cron PHP Version Mismatch

    By ranojit,   
    • 14 replies
    • 10.9k views

  19. logging me out always

    By round1,
    • 2 replies
    • 1.3k views

  20. Stripe Gateway Error - WHMCS 8.7 w/PHP 8.1

    By jk2035,
    • 2 replies
    • 1.1k views

  21. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 4.4k views

  22. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 1k views

  23. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 1.2k views

  24. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 817 views

  25. Support ticket error

    By Dkuzik,
    • 2 replies
    • 1.2k views
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