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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35505 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. PHP 8.1 error with WHMCS 8.7.3

    By netwood,
    • 5 replies
    • 2.5k views

  2. weird error: Please choose your country from the drop down box

    By Azotorp,   
    • 5 replies
    • 4k views

  3. Tax ID and Agree to Terms fields unable to be checked/filled during checkout

    By mddrch,
    • 1 reply
    • 661 views

  4. Error in main page after updating

    By Silverwind,
    • 0 replies
    • 642 views

  5. pdfInvoice() function

    By Qhiliqq,
    • 2 replies
    • 979 views

  6. Order never goes to cart

    By Devilz_help,   
    • 0 replies
    • 707 views

  7. iDevAffiliate Stopped Capturing Conversions

    By GoogieHost,
    • 1 reply
    • 746 views

  8. Only Displaying Search Result Page

    By alexescamilla,
    • 1 reply
    • 746 views

  9. Login as owner

    By Amir Z,
    • 0 replies
    • 754 views

  10. Cron PHP Version Mismatch

    By ranojit,   
    • 14 replies
    • 10.6k views

  11. logging me out always

    By round1,
    • 2 replies
    • 1.2k views

  12. Stripe Gateway Error - WHMCS 8.7 w/PHP 8.1

    By jk2035,
    • 2 replies
    • 1k views

  13. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 4.3k views

  14. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 973 views

  15. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 1.1k views

  16. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 778 views

  17. Support ticket error

    By Dkuzik,
    • 2 replies
    • 1.2k views

  18. "Overage Billing Charges" Feature not working as described

    By zsifat,
    • 0 replies
    • 829 views

  19. Payment Methods page redirects to main page!

    By mah1973,
    • 5 replies
    • 1.5k views

  20. .io Domain Whois

    By ASMHosting,
    • 1 reply
    • 2.3k views

  21. Custom Fields not showing on order form

    By Darren-H,
    • 0 replies
    • 604 views

  22. Password Reset is being sent to the wrong user/client

    By mrtechnik,
    • 4 replies
    • 1.3k views

  23. Database version '8.7.3-release.1' does not match file version '8.6.1-release.1

    By Rk Barnwal,
    • 1 reply
    • 1.5k views

  24. Incompatible Encoding PHP 8.1

    By Web Host Pro,
    • 3 replies
    • 2.2k views

  25. Cross Sells

    By Olusola,
    • 6 replies
    • 2.8k views
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