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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35771 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6608 topics in this forum

  1. Incoming Domain Transfer with NO EPP Code

    By Emperor,
    • 3 replies
    • 1.4k views

  2. When placing an order, customers receive a message: "Check your email and follow the instructions in the email to confirm your email address."

    By webbymaster,
    • 1 reply
    • 866 views

  3. 8.7 - Firefox cannot open client emails sent messages

    By cluster,
    • 1 reply
    • 768 views

  4. The domain name input is empty.

    By Rosendo,   
    • 1 reply
    • 2.2k views

  5. PHP 8.1 error with WHMCS 8.7.3

    By netwood,
    • 5 replies
    • 2.6k views

  6. weird error: Please choose your country from the drop down box

    By Azotorp,   
    • 5 replies
    • 4.1k views

  7. Tax ID and Agree to Terms fields unable to be checked/filled during checkout

    By mddrch,
    • 1 reply
    • 680 views

  8. Error in main page after updating

    By Silverwind,
    • 0 replies
    • 657 views

  9. pdfInvoice() function

    By Qhiliqq,
    • 2 replies
    • 998 views

  10. Order never goes to cart

    By Devilz_help,   
    • 0 replies
    • 723 views

  11. iDevAffiliate Stopped Capturing Conversions

    By GoogieHost,
    • 1 reply
    • 770 views

  12. Only Displaying Search Result Page

    By alexescamilla,
    • 1 reply
    • 762 views

  13. Login as owner

    By Amir Z,
    • 0 replies
    • 770 views

  14. Cron PHP Version Mismatch

    By ranojit,   
    • 14 replies
    • 10.7k views

  15. logging me out always

    By round1,
    • 2 replies
    • 1.3k views

  16. Stripe Gateway Error - WHMCS 8.7 w/PHP 8.1

    By jk2035,
    • 2 replies
    • 1.1k views

  17. Upgrade Failure (stuck on performing update)

    By DanJ,   
    • 10 replies
    • 4.4k views

  18. Can't update billing address on client side or admin side

    By Evolve Web Hosting,
    • 4 replies
    • 996 views

  19. Remote Transaction Failure. Please Contact Support. stripe link issues with whmcs

    By Subwayhost,
    • 1 reply
    • 1.1k views

  20. Credit cards / Stripe - Automatically switch default card to latest successful card

    By rkok,
    • 0 replies
    • 789 views

  21. Support ticket error

    By Dkuzik,
    • 2 replies
    • 1.2k views

  22. "Overage Billing Charges" Feature not working as described

    By zsifat,
    • 0 replies
    • 844 views

  23. Payment Methods page redirects to main page!

    By mah1973,
    • 5 replies
    • 1.5k views

  24. .io Domain Whois

    By ASMHosting,
    • 1 reply
    • 2.4k views

  25. Custom Fields not showing on order form

    By Darren-H,
    • 0 replies
    • 628 views
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