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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37471 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6622 topics in this forum

  1. Product Save Changes button disabled

    By Paul Hopkinson,
    • 0 replies
    • 855 views

  2. Cannot find register.php

    By bananacy,
    • 1 reply
    • 878 views

  3. Addon menu not working

    By hmaddy,
    • 1 reply
    • 1.2k views

  4. Google duplicate content report

    By zomex,
    • 6 replies
    • 1.7k views

  5. no loading image in email

    By WebHostingPeople,
    • 0 replies
    • 855 views

  6. WHMCS Affiliates Program doesn't log product purchases and assign commission

    By Precipitate,
    • 2 replies
    • 1k views

  7. Invalid CSRF protection token

    By HarryAdney,
    • 4 replies
    • 4.9k views

  8. Email Sending Failed - Unable to access email attachment storage.

    By isalih,
    • 0 replies
    • 1k views

  9. Your environment appears to be running a different PHP version

    By cyben76,   
    • 15 replies
    • 13.1k views

  10. No input file specified but correct dir and cron

    By vivaciti,
    • 1 reply
    • 877 views

  11. SSL?

    By Woodson wilkinson,
    • 1 reply
    • 1.2k views

  12. Unable to load mail module: PhpMail

    By earthgirlllc,
    • 8 replies
    • 2.6k views

  13. Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID:

    By upalm,
    • 4 replies
    • 2.3k views

  14. Digicert error "Rejected" with message "Remote service is temporarily unavailable. Please try again later."

    By JetHosting.ch,
    • 1 reply
    • 940 views

  15. Emails not being sent to support contact

    By Free Range,
    • 0 replies
    • 735 views

  16. Automated Task: Starting SSL Sync

    By PlotHost,
    • 9 replies
    • 5.8k views

  17. Every order made through WHMCS marketplace is missing!

    By FreedomHostUSA,
    • 0 replies
    • 621 views

  18. version 8.1.27 

    By Muneef,
    • 2 replies
    • 1.4k views

  19. Can't add product to cart in whmcs client area!!!

    By webowner,
    • 1 reply
    • 833 views

  20. Error 1013 since upgrading to v8

    By John Kennedy,
    • 2 replies
    • 2.1k views

  21. WHMCS 7.10.2 and PayPal issues

    By Walther,   
    • 5 replies
    • 2.6k views

  22. Admin Email template from email address not editable and not working

    By Ron Smart,
    • 1 reply
    • 856 views

  23. language rewrite issue with 8.6 - 404 error

    By cluster,
    • 2 replies
    • 1.3k views

  24. Exception: Stripe\Exception\UnexpectedValueException: Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID

    By danielsm,
    • 6 replies
    • 2.6k views

  25. Product Addons - custom fields not being requested 1 2

    By Si,
    • 28 replies
    • 13.4k views
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