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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37168 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. Invalid CSRF protection token

    By HarryAdney,
    • 4 replies
    • 4.8k views

  2. Email Sending Failed - Unable to access email attachment storage.

    By isalih,
    • 0 replies
    • 987 views

  3. Your environment appears to be running a different PHP version

    By cyben76,   
    • 15 replies
    • 13k views

  4. No input file specified but correct dir and cron

    By vivaciti,
    • 1 reply
    • 857 views

  5. SSL?

    By Woodson wilkinson,
    • 1 reply
    • 1.2k views

  6. Unable to load mail module: PhpMail

    By earthgirlllc,
    • 8 replies
    • 2.5k views

  7. Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID:

    By upalm,
    • 4 replies
    • 2.3k views

  8. Digicert error "Rejected" with message "Remote service is temporarily unavailable. Please try again later."

    By JetHosting.ch,
    • 1 reply
    • 929 views

  9. Emails not being sent to support contact

    By Free Range,
    • 0 replies
    • 720 views

  10. Automated Task: Starting SSL Sync

    By PlotHost,
    • 9 replies
    • 5.8k views

  11. Every order made through WHMCS marketplace is missing!

    By FreedomHostUSA,
    • 0 replies
    • 605 views

  12. version 8.1.27 

    By Muneef,
    • 2 replies
    • 1.4k views

  13. Can't add product to cart in whmcs client area!!!

    By webowner,
    • 1 reply
    • 819 views

  14. Error 1013 since upgrading to v8

    By John Kennedy,
    • 2 replies
    • 2.1k views

  15. WHMCS 7.10.2 and PayPal issues

    By Walther,   
    • 5 replies
    • 2.6k views

  16. Admin Email template from email address not editable and not working

    By Ron Smart,
    • 1 reply
    • 829 views

  17. language rewrite issue with 8.6 - 404 error

    By cluster,
    • 2 replies
    • 1.3k views

  18. Exception: Stripe\Exception\UnexpectedValueException: Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID

    By danielsm,
    • 6 replies
    • 2.5k views

  19. Product Addons - custom fields not being requested 1 2

    By Si,
    • 28 replies
    • 12.4k views

  20. $0 invoices generated (Marked PAID) and then correct invoice generated.

    By jamin,
    • 0 replies
    • 668 views

  21. cPanel Backups (no WHM access)

    By Binks,
    • 1 reply
    • 1.1k views

  22. How to have separate billing address on invoice ?

    By kikloo,
    • 0 replies
    • 670 views

  23. 404 page not found issue on whmcs order plan

    By Yaseen905,
    • 0 replies
    • 849 views

  24. Error: Call to a member function addChild()

    By Hilmi,
    • 1 reply
    • 1.3k views

  25. Disable debbuging from PHP or dabatase

    By nicolas,
    • 2 replies
    • 1.6k views
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