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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36342 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Encryption hash is missing or damaged. Department POP auth settings could not be decrypted.

    By Tratty12,
    • 3 replies
    • 1.7k views

  2. 22 second delay on loading pages in client area

    By Mark P,
    • 4 replies
    • 2.2k views

  3. 0 Invoices Created

    By JohhnyPops,
    • 2 replies
    • 736 views

  4. "The following replies were blocked and not visible on this ticket"

    By John Kennedy,
    • 0 replies
    • 567 views

  5. 14:34 Error: Error: Call to undefined method WHMCS\License::getRegistrationDate() in

    By Muneef,
    • 3 replies
    • 2.1k views

  6. Encryption problem on my WHMCS

    By Huhu,
    • 9 replies
    • 3.3k views

  7. WHMCS Bridge & URL

    By PerfexDigital,
    • 3 replies
    • 4.2k views

  8. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By futuristicneeds,
    • 2 replies
    • 921 views

  9. GetInvoice API - Custom Field

    By Daryl17030,
    • 0 replies
    • 882 views

  10. Late Payment Fees added on the wrong date

    By PoSilCo,
    • 0 replies
    • 726 views

  11. Client receives suspicious link warning when I send a payment collection email

    By enduringfruits,
    • 0 replies
    • 667 views

  12. Email Sending Failed - Invalid address

    By Dave the DON,
    • 1 reply
    • 878 views

  13. Email Text for Paypal Subscription Invoice to Customer

    By Evolve Web Hosting,
    • 4 replies
    • 2.1k views

  14. No 8.8.0 hotfixes?

    By SeanP,
    • 12 replies
    • 9.5k views

  15. Stripe design at checkout (colors)

    By Percobus,
    • 0 replies
    • 700 views

  16. System problem whmcs v8.10 error

    By David-web,
    • 2 replies
    • 2.4k views

  17. Fatal error:  Declaration of GuzzleHttp\\Psr7\\Request::getRequestTarget() must be compatible with Psr\\Http\\Message\\RequestInterface::getRequestTarget()

    By yrmallu,
    • 0 replies
    • 1.2k views

  18. cPanel log in redirects to server IP and not hostname

    By jtgroup,
    • 3 replies
    • 2.4k views

  19. Accidently removed gooogle recaptcha from google account now facing " ERROR for site owner: Invalid site key "

    By kaleem,
    • 1 reply
    • 736 views

  20. PayPal auto renew issue rolling over missed payments to current month

    By ROQ,
    • 0 replies
    • 1k views

  21. Templates_c change folder and permission error

    By Aussie5,
    • 1 reply
    • 815 views

  22. Error when using more than php 7.4 version

    By QenvingQ,   
    • 2 replies
    • 2.5k views

  23. Strange wheel spinning on a new page - How can i fix it

    By monsterit,
    • 0 replies
    • 1k views

  24. Mismatching client id with userid issue

    By dimgr,
    • 1 reply
    • 1k views

  25. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. To receive a more detailed error message, please enable Display Errors via General Settings. Learn More »

    By MCDCONCEPTS,
    • 1 reply
    • 1.1k views
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