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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (38095 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6623 topics in this forum

  1. Empty tblerrorlog from database

    By nimafire,
    • 1 reply
    • 722 views

  2. 500 Server

    By Muneef,
    • 1 reply
    • 937 views

  3. Stripe - Sending credit card numbers directly to the Stripe API is generally unsafe

    By mikeos,
    • 6 replies
    • 6.6k views

  4. CloudFlare® Proxy Check

    By Muneef,
    • 3 replies
    • 2.6k views

  5. https://checkout-uksubscription.com/announcements/1/Thank-you-for-choosing-WHMCS.html

    By darren horrigan,
    • 0 replies
    • 699 views

  6. SiteJet Issues and a BS Reply from WHMCS when Reporting it!!!

    By nmdpa3,
    • 0 replies
    • 740 views

  7. System Health Status show problem - CloudFlare® Proxy Check

    By atlanticadigital,   
    • 9 replies
    • 4.8k views

  8. 請問一下! 客戶端 Usage Statistics 不會正常顯示方案容量與流量

    By v8dolo2011,
    • 0 replies
    • 651 views

  9. Spam Client Signups

    By UXmedia,
    • 3 replies
    • 1.1k views

  10. New PayPal Module

    By SimpleSonic,
    • 16 replies
    • 11.8k views

  11. New PayPal Payments Module.

    By FluxxyTux,
    • 1 reply
    • 1.1k views

  12. LogicException: The root path /home/username is not readable.

    By WebHostingPeople,   
    • 3 replies
    • 1.1k views

  13. SMTP Debug: SMTP INBOUND: "221

    By Muneef,
    • 2 replies
    • 1.2k views

  14. Encryption hash is missing or damaged. Department POP auth settings could not be decrypted.

    By Tratty12,
    • 3 replies
    • 1.8k views

  15. 22 second delay on loading pages in client area

    By Mark P,
    • 4 replies
    • 2.4k views

  16. 0 Invoices Created

    By JohhnyPops,
    • 2 replies
    • 809 views

  17. "The following replies were blocked and not visible on this ticket"

    By John Kennedy,
    • 0 replies
    • 631 views

  18. 14:34 Error: Error: Call to undefined method WHMCS\License::getRegistrationDate() in

    By Muneef,
    • 3 replies
    • 2.3k views

  19. Encryption problem on my WHMCS

    By Huhu,
    • 9 replies
    • 3.7k views

  20. WHMCS Bridge & URL

    By PerfexDigital,
    • 3 replies
    • 4.8k views

  21. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By futuristicneeds,
    • 2 replies
    • 1k views

  22. GetInvoice API - Custom Field

    By Daryl17030,
    • 0 replies
    • 961 views

  23. Late Payment Fees added on the wrong date

    By PoSilCo,
    • 0 replies
    • 775 views

  24. Client receives suspicious link warning when I send a payment collection email

    By enduringfruits,
    • 0 replies
    • 744 views

  25. Email Sending Failed - Invalid address

    By Dave the DON,
    • 1 reply
    • 953 views
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