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ROQ

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About ROQ

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  1. So this is what I get back: Reporting-MTA: dns; smtp.livemail.co.uk X-Postfix-Queue-ID: C467B280172 X-Postfix-Sender: rfc822; my email address Arrival-Date: Wed, 17 Apr 2019 09:00:32 +0100 (BST) Final-Recipient: rfc822; customer@me.com Original-Recipient: rfc822;customer@me.com Action: failed Status: 5.7.1 Remote-MTA: dns; mx4.mail.icloud.com Diagnostic-Code: smtp; 550 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137
  2. Thanks for the reply, I don't think there is an issue with my mail servers because if I send an email manually to an apple address from the same address I have configured in whmcs, it gets sent without issue.
  3. Hi guys, I have email setup via smtp and I'm having problems with any Apple email address (@me.com @icloud.com etc) where every email send from the WHMCS system is being rejected by the apple servers. But if I sent an email manually from my own email client to the same addresses they are going through ok and don't bounce back. Is there anything I can do to get these system emails sent through ok?
  4. Hi, yes it is. I think the issue is with my email provider, they are not allowing emails to be send from the customers email. Think I'll need to edit the contact form so it sends through my email address rather than the customers.
  5. Hi guys, I have a problem with my contact forms, both Contact Us and Support tickets. I get the error "Sender address rejected: not owned by user". All other notifications, sales etc are coming through and sending ok, it's just the contact forms. Not sure if I've missed a setting somewhere?
  6. Welcome to WHMCS.Community ROQ! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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