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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35504 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Unable to complete incremental updates: Unable to import the 8.12.0 database file

    By ghmercado,
    • 2 replies
    • 11.5k views

  2. Email reminders being sent incorrectly

    By so86,
    • 0 replies
    • 528 views

  3. Whmcs sef URL problem

    By Slaweally,
    • 2 replies
    • 698 views

  4. Order Accept Encountered Problems No nameservers are defined for the server this domain is assigned to. Please correct and try again.

    By battles,   
    • 24 replies
    • 11.1k views

  5. Remove Password From Order Form and send Password via Email to clients

    By Syed Ans Shah,
    • 10 replies
    • 3.5k views

  6. new paypal module did not worked for me

    By AladdinJ,
    • 0 replies
    • 646 views

  7. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By Jessica W,
    • 4 replies
    • 789 views

  8. Intermittent Pending Status in WHMCS with DirectAdmin Integration

    By maybeshaed,
    • 0 replies
    • 700 views

  9. Unable to login to admin console - CAPTCHA Errors

    By J666GAK,
    • 1 reply
    • 815 views

  10. Daily Cron problem

    By Brain,
    • 2 replies
    • 1.2k views

  11. Unable to find results when searching for domain names. The result is blank

    By centos777,
    • 4 replies
    • 1k views

  12. Incompatible encoding behavior

    By Dario,
    • 0 replies
    • 614 views

  13. Office 365 Mail Setup

    By J666GAK,
    • 3 replies
    • 978 views

  14. License check: error code: 1015

    By Eduardo G.,
    • 9 replies
    • 4.2k views

  15. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 784 views

  16. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 37.5k views

  17. Upgraded from 8.10 to 8.11 release and now unable to login to admin panel due to recaptcha not showing visibly or working

    By phoenix007,
    • 10 replies
    • 7.1k views

  18. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 2.4k views

  19. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 896 views

  20. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 656 views

  21. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 1.6k views

  22. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 13.2k views

  23. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 22.1k views

  24. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 2k views

  25. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 2.9k views
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