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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36342 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Mailchimp Module Exception Errors

    By RogerW,
    • 11 replies
    • 6.1k views

  2. External Links to Documentation

    By Evolve Web Hosting,
    • 2 replies
    • 1.1k views

  3. WHMCS no longer allows videos to be safely embedded in the knowledge-base

    By ZeroMB,   
    • 4 replies
    • 5.7k views

  4. GoCardless Payment Status Updates

    By Kieran Smith,
    • 16 replies
    • 5.1k views

  5. Error: the single id was not found in response

    By georgiathomp,
    • 1 reply
    • 704 views

  6. Disable late fee for default in Add new clients

    By Abel,
    • 1 reply
    • 981 views

  7. How to Enable DNS Record Management for Clients in WHMCS Using the ResellerClub Registrar Module

    By General Invasion,
    • 3 replies
    • 1.3k views

  8. Ticket Reply via addTicketReply API it does not send CC

    By Faisal Ejaz,
    • 2 replies
    • 1.3k views

  9. Analytics tracking notification won't go away

    By Evolve Web Hosting,
    • 13 replies
    • 6.2k views

  10. Domain Registration Hooks Not Fired on Module Queue Retry

    By Oleksandr,
    • 1 reply
    • 2.2k views

  11. Invalid CSRF Protection Token

    By Muneef,
    • 1 reply
    • 4.1k views

  12. WHMCS Client and Admin area issues

    By venkat.j,
    • 2 replies
    • 817 views

  13. Invoice Logging weird location

    By slim,
    • 9 replies
    • 10.8k views

  14. Email Domain registrar module

    By blakeh,
    • 2 replies
    • 5k views

  15. Unable to connect - Too many sessions are already opened

    By Humanbeing,
    • 0 replies
    • 2.3k views

  16. Error in calendar.php – Unsupported operand types (string - int)

    By Skewis,
    • 1 reply
    • 728 views

  17. Email Count: 1 Line "------=_Part_2239815_1457785519.1756351683260" does not match header format! ---

    By displaynameei,
    • 1 reply
    • 2.1k views

  18. Pro Rata Billing

    By TJfromAeroWave,
    • 1 reply
    • 2.6k views

  19. Domain status automatically changed to 'transfer way'

    By Looper,
    • 8 replies
    • 1.4k views

  20. Stripe Not Showing Payment Button on Invoice Page (but assigned & active)

    By kelc,
    • 2 replies
    • 2.3k views

  21. SiteJet fatal error on unprocessed/terminated/cancelled orders

    By bluesteam,   
    • 3 replies
    • 1k views

  22. Script kiddies are submitting hundreds of false orders - I can't seem to be able to stop them unless I disable PayPal?

    By Tesla,
    • 1 reply
    • 812 views

  23. WHMCS being used to validate lists of stolen credit cards

    By David Shirley,
    • 1 reply
    • 1.9k views

  24. Unresolvable issues with WHMCS

    By Better Websites,
    • 1 reply
    • 2.1k views

  25. Pay Methods error

    By D9Hosting,
    • 7 replies
    • 4k views
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