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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37470 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6622 topics in this forum

  1. How To Exclude Configaration Items From Discount

    By natanray,
    • 7 replies
    • 2.2k views

  2. unwanted data load into admin page

    By nimafire,
    • 3 replies
    • 1.9k views

  3. Huge amount of fake accounts 1 2 3 4 5

    By JEBranch,
    • 108 replies
    • 860.9k views

  4. WHMCS v8.7.1 External API Calls Auntentication Failure

    By Bruxs,
    • 0 replies
    • 513 views

  5. .in Domain show already registered in whois but its available to registrations

    By sourabh79,   
    • 2 replies
    • 2.9k views

  6. Emails not sending from whmcs

    By hmaddy,
    • 3 replies
    • 1.3k views

  7. vendor directory displays 404 error instead of 403

    By mirtov,
    • 1 reply
    • 993 views

  8. Fix payment method pm id

    By quertyy,
    • 0 replies
    • 601 views

  9. Anyone having license verification errors last 7-10 days?

    By lulzkiller,
    • 1 reply
    • 683 views

  10. Module stripe error , Random capture error

    By Son123231,
    • 1 reply
    • 1.5k views

  11. XOVI Now email template - wasn't removed

    By Evolve Web Hosting,
    • 3 replies
    • 1.4k views

  12. Mailchimp Module Exception Errors

    By RogerW,
    • 11 replies
    • 6.2k views

  13. External Links to Documentation

    By Evolve Web Hosting,
    • 2 replies
    • 1.2k views

  14. WHMCS no longer allows videos to be safely embedded in the knowledge-base

    By ZeroMB,   
    • 4 replies
    • 5.8k views

  15. GoCardless Payment Status Updates

    By Kieran Smith,
    • 16 replies
    • 5.4k views

  16. Error: the single id was not found in response

    By georgiathomp,
    • 1 reply
    • 757 views

  17. Disable late fee for default in Add new clients

    By Abel,
    • 1 reply
    • 1k views

  18. How to Enable DNS Record Management for Clients in WHMCS Using the ResellerClub Registrar Module

    By General Invasion,
    • 3 replies
    • 1.4k views

  19. Ticket Reply via addTicketReply API it does not send CC

    By Faisal Ejaz,
    • 2 replies
    • 1.4k views

  20. Domain Registration Hooks Not Fired on Module Queue Retry

    By Oleksandr,
    • 1 reply
    • 2.2k views

  21. Invalid CSRF Protection Token

    By Muneef,
    • 1 reply
    • 4.2k views

  22. WHMCS Client and Admin area issues

    By venkat.j,
    • 2 replies
    • 910 views

  23. Invoice Logging weird location

    By slim,
    • 9 replies
    • 11k views

  24. Email Domain registrar module

    By blakeh,
    • 2 replies
    • 5k views

  25. Unable to connect - Too many sessions are already opened

    By Humanbeing,
    • 0 replies
    • 2.3k views
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