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WHMCS SamP

WHMCS Technical Analyst
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WHMCS SamP last won the day on August 1

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About WHMCS SamP

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    WHMCS Technical Analyst

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  1. Hi @Nesooo, Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. I've logged a case with our developers to review and consider this for future updates.
  2. Hi @EvolveWebHosting @Joehighness I have a couple of questions if you wouldn't mind: Did the Home screen data load the first time you created the connection profile, or have you always seen this error? If you tap the Support tab, do your support tickets load? If you switch back to the Home tab, does the data then load? If you force close the app and re-open it, does the data then load? If it doesn't load in those circumstanced I would recommend opening up a Support Ticket so we can further assist you by looking directly at your installation: https://www.whmcs.com/preview/mobile
  3. Thanks for your feedback/suggestion. I've logged a case with our developers to review and consider this for future updates.
  4. In 1.1.0 we've added a new feature; "Pull" notifications. Please give it a try and let us know!
  5. In 1.1.0 we've added a new feature; "Pull" notifications. Please give it a try and let us know!
  6. Hi all, In 1.1.0 we've added a new feature; "Pull" notifications! You can now get notified of new tickets and replies via the new WHMCS Mobile App! Just turn on ‘Notifications’ in Settings - Please give it a try and let us know your feedback!
  7. Hello @jamshed_11946 Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. I can confirm this is to be expected and consistent with the current app. Yes, authentication is required for each API request - https://developers.whmcs.com/api/authentication/
  8. Hi @JayMehta Thanks for taking part in the WHMCS App Technical Preview and providing your feedback 🙂 I have opened a case with our developers to look into this. In the meantime, do let me know If you have any thoughts or suggestions on how you might like to see such a filter work.
  9. Hi @CassidyDNS Thanks for your suggestion. I will forward this to our development team.
  10. Hello @CassidyDNS, I will forward this to our development team. Thanks again for taking the time to report your findings.
  11. Hi @Hal9000 Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. We don't have plans for an iPad app/landscape layout, but are working on updates to the main admin area theme to make it more touch-screen friendly.
  12. This has been resolved in 1.0.5. Please give it a try 🙂
  13. This has been resolved in 1.0.5. Please give it a try 🙂
  14. Hi @weelow Thanks for taking part in the WHMCS App Technical Preview! I am unable to replicate the issue on my Galaxy S10+. Could you please update your app to the latest version (v1.0.5) and then test again?
  15. Hello @dahamsta The app currently doesn't support push notifications due to some implementation hurdles. It is necessary to host a push notifications Provider Server to send the data for push notifications to Apple/Google, which are then sent to your device. So would either require the data to be passed from your WHMCS installation to a Provider Server hosted by us, or setup and host a Provider Server on your own infrastructure. If we were to implement this; would you potentially prefer setting up and managing your own Provider Server, or having your WHMCS installation pass ticket data to a Provider Server operated by us? In the meantime, version 7.4 we added a notifications system which leverages existing team collaboration platforms with push-notification capabilities; including Slack (which is available for free on your phone). This way you can receive push notifications for more than just support tickets; there are a large number of criteria which can trigger notifications.
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