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WHMCS SamP

WHMCS Technical Analyst
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WHMCS SamP last won the day on March 30

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About WHMCS SamP

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    WHMCS Technical Analyst

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  1. Hello @PatriotService Please check your email inbox and spam folders for an email with the subject 'Installation & Configuration Service XXXXX', 'Integration Service Order XXXXX'. Once you have located that email please follow the link and fill in the online form. Doing so will open a ticket with the correct Service department who will then be able to process your service order as soon as they can.
  2. Hello @Mauritz Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. We are unable to replicate this issue locally and we can confirm that this is not a known bug. Could you please open a support ticket with access credentials so that we can investigate this on your server: https://www.whmcs.com/preview/mobile
  3. You can also run this query - update tblconfiguration set value = "on" where setting = "DisplayErrors";
  4. Hi @zitu4life If you're unable to access the administration area, there is a manual configuration file flag option that you can add to the configuration.php file in the WHMCS root directory to enable error reporting - $display_errors = true; Once you are done, be sure to remove the display_errors flag option.
  5. Hello @zitu4life We will take your feedback into consideration to improve future versions of the app. Thanks again for taking the time to report your findings.
  6. Hi @zitu4life I was able to replicate this issue on my device and have created an internal case with our App development team for their review. Thanks again for taking the time to report your findings.
  7. Hello @evolve hosting Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. This is indeed odd and not something I've been able to reproduce locally, suggesting there may be something specific to your installation triggering this. I would recommend opening up a Support Ticket so we can further assist you by looking directly at your installation. I've been able to replicate this on my end as well and as such have opened a case with our developers in order to have this reviewed for future releases. Thanks again for taking the time to report your findings.
  8. Hello @zitu4life Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. I am unclear what the issue is here, can you explain further for us? Thank you for your feedback. We will take your feedback into consideration to improve future versions of the app.
  9. Hello @zitu4life Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. At present the app will display the clients list alphabetically, you can also select the sorting option to also see the favourites marked in the app. I've noted down your suggestion for filtering clients by Active/Inactive/Closed status as well.
  10. Excellent. Thank you for the update! 👍
  11. Hi @xister This error occurs when running the WHMCS 8.X cron with a PHP version that is not supported - https://docs.whmcs.com/System_Environment_Guide#Version_Compatibility_2 Please switch to at least PHP 7.2 and then try again.
  12. Hi @Vander Host I can confirm this is an issue of which we are aware and that case #CORE-16087 is open with our developers in order to have this reviewed for future releases. I apologize for the inconvenience, and appreciate your patience as we work to resolve this.
  13. Hello @VirtualC The System URL setting has always needed to match the URL you are actually using for various functions to work. If you change your URL in any way, please ensure this value is updated under general settings as well.
  14. Hi @CryptedBox To resolve this issue, please update your Storage Settings to use valid settings - https://docs.whmcs.com/Moving_Storage_Locations
  15. Hi @Dan DeRienzo I would recommend reviewing our troubleshooting guide here: https://docs.whmcs.com/CPanel/WHM#Action_Failed_Unable_to_auto-login._Please_contact_support
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