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WHMCS SamP

WHMCS Technical Analyst
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WHMCS SamP last won the day on August 1

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About WHMCS SamP

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    WHMCS Technical Analyst

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  1. Hi! To debug the cron job, please follow our instructions at https://docs.whmcs.com/Cron_Job_Issues#Run_the_cron_job_from_the_server_command_line_with_debugging_enabled Other relevant documentation: https://help.whmcs.com/m/automation/l/678272-troubleshooting-the-cron-not-completing https://help.whmcs.com/m/automation/l/683269-advanced-cron-troubleshooting
  2. Hi @cmshosting! Could you please open a support ticket with access credentials so that we can investigate this on your server?
  3. Hi there, You will need to edit the `/templates/orderforms/standard_cart/domainregister.tpl` template file and change this line: <a href="cart.php" class="btn btn-warning"> {lang key='orderForm.exploreNow'} </a>
  4. Hi there, For staff to receive email notifications of new tickets and client responses in a particular department, go to Configuration > Manage Admins > Administrator Users> edit the staff profile and tick the Enable Ticket Notifications checkboxs. https://docs.whmcs.com/Administrators_and_Permissions#Managing_Administrators
  5. Hi @CassidyDNS Could you please login to your WHMCS admin area, navigate to: Setup -> Client Groups -> Edit, update your client `Group Colour` (pick a unique colour) and then test again? https://docs.whmcs.com/Client_Groups
  6. Hello @CassidyDNS I will forward this to our development team. Thanks again for taking the time to report your findings.
  7. This is a known issue and case #CORE-15554is resolved in WHMCS 8.0.3 - https://docs.whmcs.com/Changelog:WHMCS_V8.0.3
  8. Hi @Nesooo, Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. I've logged a case with our developers to review and consider this for future updates.
  9. Hi @EvolveWebHosting @Joehighness I have a couple of questions if you wouldn't mind: Did the Home screen data load the first time you created the connection profile, or have you always seen this error? If you tap the Support tab, do your support tickets load? If you switch back to the Home tab, does the data then load? If you force close the app and re-open it, does the data then load? If it doesn't load in those circumstanced I would recommend opening up a Support Ticket so we can further assist you by looking directly at your installation: https://www.whmcs.com/preview/mobile
  10. Thanks for your feedback/suggestion. I've logged a case with our developers to review and consider this for future updates.
  11. In 1.1.0 we've added a new feature; "Pull" notifications. Please give it a try and let us know!
  12. In 1.1.0 we've added a new feature; "Pull" notifications. Please give it a try and let us know!
  13. Hi all, In 1.1.0 we've added a new feature; "Pull" notifications! You can now get notified of new tickets and replies via the new WHMCS Mobile App! Just turn on ‘Notifications’ in Settings - Please give it a try and let us know your feedback!
  14. Hello @jamshed_11946 Thanks for taking part in the WHMCS App Technical Preview and providing your feedback. I can confirm this is to be expected and consistent with the current app. Yes, authentication is required for each API request - https://developers.whmcs.com/api/authentication/
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