Jump to content

Show validation warning when dots are entered in SLD field during domain registration


Recommended Posts

Hi,

When a client enters a subdomain under "Register a new domain" (for example subdomain.example.com), WHMCS silently normalizes the request and checks only the first label + TLD.

Example:

subdomain.example.com
becomes:
subdomain.com

The customer may therefore believe they are registering subdomain.example.com, while the system is actually checking/registering subdomain.com.

I added a custom notice in my order form to reduce confusion (see screenshot), but it would be useful if WHMCS displayed a validation warning whenever dots are entered in the SLD field.

2026-05-11 17_11_41-Greenshot.png

Edited by Easy Green Hosting
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated