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About gei

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  1. Guess this was long expected - might be time to start looking into alternatives. Like the greed happening with cPanel, I can see these becoming regular price increases. I would no longer consider WHMCS a reliable partner. It will obviously be difficult to migrate away, but it would be prudent to keep your options open. This would actually be reasonable if they had improved the product, but the only major changes I have seen have been the work they put into their 'marketplace' to push products upon our own clients.
  2. Hi, any new version of the module for Elavon payment gateway?  Looking for one that uses the Elavon secure page in order to avoid PCI issues.

  3. Glad to hear it. Yeah I reached out to a bunch of resellers and chose hexonet based on their responsive and their prices. They have been great so far - a million times better than enom for sure.
  4. Because WHMCS gets a hefty commission when you sign up for an eNom reseller through their link. You effectively become a sub-reseller of WHMCS. I have found Hexonet to be 100x better. They will match or beat any prices from eNom and their WHMCS module is updated very often. Their support is also much better. They also let you refill with credit card with no additional fees, whereas eNom charges some insane 5% which you have to tack on to all your prices.
  5. WHM/cPanel just had an enormous price increase, and I would no longer consider them a reliable partner to start a web hosting company with. You may want to look at DirectAdmin instead.
  6. Tons of people are asking for this feature to be removed - or at least giving us the option to do so. We are all employing hacks or workarounds to remove this (completely pointless) feature, but we would greatly appreciate the option to simply remove it properly. WHMCS has not responded to any of the inquiries regarding this and I have no idea why. Bringing this issue up again so it is not forgotten.
  7. Great idea Dennis!
  8. Yes you can do an internal push. Ironically we originally pushed our domains OUT of our WHMCS sub-reseller account so we could get their platinum status. Now with their new requirements it does in fact make sense to push them back.
  9. Are there transfer verification emails sent out by eNom? Is there any way to disable these and just have the transfers processed automatically? We would notify our clients and let them know, and then we could just disable the enom "renew" function and transfer them all manually as they come up for renewal...
  10. Is anyone still using eNom? How are people dealing with their constant price increases? They have become as unreliable a partner as cPanel. We got yet another email last night about price increases - unfortunately we still have a ton of domains with them and are kind of stuck. Does anyone have advice on how to transfer out en masse? ie some strategy for transferring out on renewal? Now in addition to the annual spend requirements, they have minimum registration requirements - ie you have to spend $x per year AND register x new domains to maintain your status. We have moved all our new registrations to Hexonet a few years ago because their prices are WAY better, so we register 0 new domains with eNom. I'm trying to rid ourselves of partners I consider unreliable like cPanel and eNom to not have to dread every email that comes from them and just waiting for the next price increase. As an aside, I highly recommend everyone reach out to Hexonet - their prices are dramatically better than even eNom's "Platinum Plus" tier, and they are very flexible. Support has been excellent (they reply in minutes, vs weeks from eNom), and their WHMCS integration is also much better.
  11. Is WHMCS ever going to reply to the massive demand there is to remove this annoying "feature"?
  12. To be honest this is more of a WHMCS bug than a necessary customization. The way they show pricing by default is very counter intuitive
  13. On our website - like that I would imagine of every web hosting company - we show the prices based on the cheapest possible payment term. ie it's cheaper on annual terms vs monthly terms. Yet on the whmcs built-in product page, it only shows the HIGHEST possible price - ie the monthly term. Clients always email us at this point and say "wait a minute - I thought it was xxx per year". Why can't the shopping cart page show something like "from xxx per month", with the price based on the lowest possible price. Or at least indicate to clients that they will have the option to choose pricing terms on the following page somehow. As it is, the way pricing is displayed is very confusing. Edit: our way around this confusion is to include in the product description that "the price is xxx on annual terms or yyy on monthly terms", just so clients don't get confused and email us, but this is really just an ugly hack.
  14. The built-in WHMCS Marketplace prices are atrocious and should not even be considered. We switched to GoGetSSL ourselves and could not be happier. Prices are excellent and their support is great (always reply within 5 minutes).
  15. We have a client on a reseller plan. The invoice for the renewal of this plan was generated on dec 23, 2019, and due on jan 6, 2020. The client never paid the invoice, and eventually the account was terminated. On Jan 21, 2020 (today), the system generated a usage-based invoice. Since the reseller account was not over the number of included sub-accounts, the invoice total was 0, and the client got an invoice payment confirmation for the 0 amount. The invoice is marked as paid. This seems like another bug. This is obviously very confusing to the client to get an invoice payment confirmation email after the account has already been terminated.
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