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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35769 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6608 topics in this forum

  1. Domain registration flow

    By pocomd,
    • 5 replies
    • 1.3k views

  2. Problem with 0 or 1 change remaining after paying some invoices

    By Negar,
    • 0 replies
    • 639 views

  3. Client error in front end

    By SamRudd1152,   
    • 6 replies
    • 2.8k views

  4. Admin Dashboard is blank after updating to 8.13

    By jeevananthan jana,
    • 1 reply
    • 6.3k views

  5. Socialbee language strings missing

    By glenn,   
    • 3 replies
    • 7.4k views

  6. Updating from 8.11 to 8.13 automatic update error

    By zitu4life,   
    • 3 replies
    • 8.5k views

  7. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal,
    • 13 replies
    • 10.2k views

  8. Ticket mail import log column display issue

    By SamS1,
    • 4 replies
    • 1.6k views

  9. Issue Rendering Certain Video Embeds from Client Submissions

    By bernier2254,
    • 0 replies
    • 1.2k views

  10. Files attached in tickets are not being sent, but we do receive clients attachments

    By cuenta0gow,
    • 1 reply
    • 921 views

  11. Email Campaigns

    By Frozen233,
    • 7 replies
    • 5.3k views

  12. Registering .day domain – Error: "Extended attribute: day_agree is required"

    By xNASHx,
    • 0 replies
    • 819 views

  13. reCaptcha v3 works in Chrome but not Safari

    By Bodes,
    • 0 replies
    • 764 views

  14. In a WHMCS template how can you determine if the logged-in user is a User on the account, and not the primary account holder?

    By Bodes,
    • 0 replies
    • 943 views

  15. How to use CaptchaConfiguration hook in WHMCS?

    By Bodes,
    • 0 replies
    • 762 views

  16. Call to a member function trans() on null in layouts-vars.tpl.php:61

    By Cloudify,
    • 2 replies
    • 1.1k views

  17. in client view, I can not edit clients address... goes to error page

    By Dempsey Howard,
    • 1 reply
    • 1.1k views

  18. The nses must be unique.

    By dewdropz,
    • 2 replies
    • 1.6k views

  19. Hook notification works, but unable to retrieve client/sender mail account

    By cuenta0gow,
    • 0 replies
    • 695 views

  20. New User Activity Tracking

    By Evolve Web Hosting,
    • 3 replies
    • 13.6k views

  21. WHMCS Admin Failed Login Attempt - From Office365

    By slim,
    • 0 replies
    • 1k views

  22. Configure GCP Bucket as Storage Provider

    By MathiasT,
    • 1 reply
    • 961 views

  23. Cannot do an update

    By 3cellhosting,
    • 5 replies
    • 2.8k views

  24. Argument 1 passed to WHMCS\TransientData::retrieveByData

    By HOSTEAZA,
    • 0 replies
    • 649 views

  25. More WHMCS Payment Issues lol (PayPal, Maybe Stripe)

    By mikeos,
    • 8 replies
    • 2k views
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