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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35504 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Socialbee language strings missing

    By glenn,   
    • 3 replies
    • 7.4k views

  2. Updating from 8.11 to 8.13 automatic update error

    By zitu4life,   
    • 3 replies
    • 8.4k views

  3. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal,
    • 13 replies
    • 10.2k views

  4. Ticket mail import log column display issue

    By SamS1,
    • 4 replies
    • 1.6k views

  5. Issue Rendering Certain Video Embeds from Client Submissions

    By bernier2254,
    • 0 replies
    • 1.1k views

  6. Files attached in tickets are not being sent, but we do receive clients attachments

    By cuenta0gow,
    • 1 reply
    • 897 views

  7. Email Campaigns

    By Frozen233,
    • 7 replies
    • 5.3k views

  8. Registering .day domain – Error: "Extended attribute: day_agree is required"

    By xNASHx,
    • 0 replies
    • 799 views

  9. reCaptcha v3 works in Chrome but not Safari

    By Bodes,
    • 0 replies
    • 743 views

  10. In a WHMCS template how can you determine if the logged-in user is a User on the account, and not the primary account holder?

    By Bodes,
    • 0 replies
    • 919 views

  11. How to use CaptchaConfiguration hook in WHMCS?

    By Bodes,
    • 0 replies
    • 745 views

  12. Call to a member function trans() on null in layouts-vars.tpl.php:61

    By Cloudify,
    • 2 replies
    • 1.1k views

  13. in client view, I can not edit clients address... goes to error page

    By Dempsey Howard,
    • 1 reply
    • 1.1k views

  14. The nses must be unique.

    By dewdropz,
    • 2 replies
    • 1.5k views

  15. Hook notification works, but unable to retrieve client/sender mail account

    By cuenta0gow,
    • 0 replies
    • 673 views

  16. New User Activity Tracking

    By Evolve Web Hosting,
    • 3 replies
    • 13.5k views

  17. WHMCS Admin Failed Login Attempt - From Office365

    By slim,
    • 0 replies
    • 999 views

  18. Configure GCP Bucket as Storage Provider

    By MathiasT,
    • 1 reply
    • 947 views

  19. Cannot do an update

    By 3cellhosting,
    • 5 replies
    • 2.7k views

  20. Argument 1 passed to WHMCS\TransientData::retrieveByData

    By HOSTEAZA,
    • 0 replies
    • 626 views

  21. More WHMCS Payment Issues lol (PayPal, Maybe Stripe)

    By mikeos,
    • 8 replies
    • 1.9k views

  22. error on cron

    By nimafire,
    • 1 reply
    • 931 views

  23. WHMCS ERROR Update from 8.11.2 To 8.12.1

    By arkhalid,   
    • 8 replies
    • 1.6m views

  24. Issue migrating from S3 to Local Storage

    By gavingwatson,
    • 1 reply
    • 722 views

  25. Remote Storage Failed

    By Andreia D,
    • 2 replies
    • 1.1k views
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