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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (38430 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6647 topics in this forum

  1. Invoice Logging weird location

    By slim,
    • 9 replies
    • 11.2k views

  2. Email Domain registrar module

    By blakeh,
    • 2 replies
    • 5.1k views

  3. Unable to connect - Too many sessions are already opened

    By Humanbeing,
    • 0 replies
    • 2.4k views

  4. Error in calendar.php – Unsupported operand types (string - int)

    By Skewis,
    • 1 reply
    • 826 views

  5. Email Count: 1 Line "------=_Part_2239815_1457785519.1756351683260" does not match header format! ---

    By displaynameei,
    • 1 reply
    • 2.3k views

  6. Pro Rata Billing

    By TJfromAeroWave,
    • 1 reply
    • 2.7k views

  7. Domain status automatically changed to 'transfer way'

    By Looper,
    • 8 replies
    • 1.8k views

  8. Stripe Not Showing Payment Button on Invoice Page (but assigned & active)

    By kelc,
    • 2 replies
    • 2.9k views

  9. SiteJet fatal error on unprocessed/terminated/cancelled orders

    By bluesteam,   
    • 3 replies
    • 1.2k views

  10. Script kiddies are submitting hundreds of false orders - I can't seem to be able to stop them unless I disable PayPal?

    By Tesla,
    • 1 reply
    • 983 views

  11. WHMCS being used to validate lists of stolen credit cards

    By David Shirley,
    • 1 reply
    • 2k views

  12. Unresolvable issues with WHMCS

    By Better Websites,
    • 1 reply
    • 2.2k views

  13. Pay Methods error

    By D9Hosting,
    • 7 replies
    • 4.3k views

  14. I have the latest version of WHMCS and I have a problem with it continually deleting a domain from one of my Plesk servers

    By dscorp,
    • 2 replies
    • 2.1k views

  15. SMTPPassword how stored in database?

    By hogava,
    • 15 replies
    • 5.9k views

  16. Cron Job completion issue .

    By Alex Levi,
    • 5 replies
    • 3.2k views

  17. additionalfields.php only partially working

    By Kuhl, Rubens,
    • 3 replies
    • 4.8k views

  18. Connecting old customers to their cpanel and domains after full site reinstall

    By supermanic,
    • 2 replies
    • 1.9k views

  19. Admin Dashboard timing out after update to 8.13

    By auxilex,   
    • 14 replies
    • 8.9k views

  20. Custom Order Form Template for Cloud Slider not working

    By Lauren,   
    • 2 replies
    • 3.8k views

  21. [FIXED] Not able to buy hosting when domain already registered

    By spyrosvl,
    • 4 replies
    • 5.5k views

  22. Clients getting to the /index.php?rp=/user/accounts page allover the client area

    By sweethome,
    • 3 replies
    • 1.2k views

  23. PHP 8.3 incompatible encoding issue

    By Looper,
    • 1 reply
    • 1.8k views

  24. Cart error problem

    By rcartists,   
    • 2 replies
    • 4.8k views

  25. Preventing Fake Registrations in WHMCS: How to Address This Issue Without Third-Party Addons

    By Tipu Sultan,
    • 2 replies
    • 3.5k views
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