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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36340 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. .htaccess-nginx whmcs rules issues

    By 0WebHost,
    • 4 replies
    • 1.8k views

  2. Unable to build route path for admin-getting-started-index

    By Negar,
    • 7 replies
    • 1.4k views

  3. Domain Registration Page not loading

    By hmaddy,
    • 2 replies
    • 1.4k views

  4. Email Template and Preview Different from Received Email

    By ABrand,
    • 5 replies
    • 1.8k views

  5. Column not found error

    By iHelpersLLC,
    • 14 replies
    • 12.7k views

  6. Domain registration flow

    By pocomd,
    • 5 replies
    • 1.4k views

  7. Problem with 0 or 1 change remaining after paying some invoices

    By Negar,
    • 0 replies
    • 670 views

  8. Client error in front end

    By SamRudd1152,   
    • 6 replies
    • 2.8k views

  9. Admin Dashboard is blank after updating to 8.13

    By jeevananthan jana,
    • 1 reply
    • 6.3k views

  10. Socialbee language strings missing

    By glenn,   
    • 3 replies
    • 7.5k views

  11. Updating from 8.11 to 8.13 automatic update error

    By zitu4life,   
    • 3 replies
    • 8.6k views

  12. Error: Call to undefined method WHMCS\License::getRegistrationDate() in /home/realho/public_html/mycp/vendor/whmcs/whmcs-foundation/lib/Admin/Survey/Retently/v1/GlobalNps.php:0

    By Rk Barnwal,
    • 13 replies
    • 10.4k views

  13. Ticket mail import log column display issue

    By SamS1,
    • 4 replies
    • 1.7k views

  14. Issue Rendering Certain Video Embeds from Client Submissions

    By bernier2254,
    • 0 replies
    • 1.3k views

  15. Files attached in tickets are not being sent, but we do receive clients attachments

    By cuenta0gow,
    • 1 reply
    • 968 views

  16. Email Campaigns

    By Frozen233,
    • 7 replies
    • 5.4k views

  17. Registering .day domain – Error: "Extended attribute: day_agree is required"

    By xNASHx,
    • 0 replies
    • 856 views

  18. reCaptcha v3 works in Chrome but not Safari

    By Bodes,
    • 0 replies
    • 798 views

  19. In a WHMCS template how can you determine if the logged-in user is a User on the account, and not the primary account holder?

    By Bodes,
    • 0 replies
    • 983 views

  20. How to use CaptchaConfiguration hook in WHMCS?

    By Bodes,
    • 0 replies
    • 789 views

  21. Call to a member function trans() on null in layouts-vars.tpl.php:61

    By Cloudify,
    • 2 replies
    • 1.2k views

  22. in client view, I can not edit clients address... goes to error page

    By Dempsey Howard,
    • 1 reply
    • 1.1k views

  23. The nses must be unique.

    By dewdropz,
    • 2 replies
    • 1.6k views

  24. Hook notification works, but unable to retrieve client/sender mail account

    By cuenta0gow,
    • 0 replies
    • 734 views

  25. New User Activity Tracking

    By Evolve Web Hosting,
    • 3 replies
    • 13.7k views
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