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About blakeh

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  1. I looked in tblactivitylog and the userid is the user who did it, there is no customer id. It's v7.
  2. What would cause items for different clients to show in the Client Log tab? It just started yesterday, but we're seeing a few items for one client (payment posting by admin) showing in the log tab for a totally different client. Looking in the database table, there's really no extra info on each entry, so what dictates which entries show in the log tab for a particular client? Thanks.
  3. I fill-up their reseller form 07.08.2020 & today is 11.08.2020 but still don't get any email from their end. Reply from Livechat: We have had quite a few reseller applications lately. Since it's an area that requires a lot of back and forth emails and careful review, we review them on a first come first serve model. I would like to ask you until 14th this Month - if you do not hear back from us by then - please reach out and we'll escalate it further up. Well that doesn't bode well.
  4. Thank you, that page got me what I was looking for which was: https://www.epik.com/reseller/form.php I'll give them a call and have a chat with them.
  5. I visited their site, I don't see any mention of a reseller program, only an affiliate program. Not wasting my time reselling someone else's retail services. Am I missing something or is there a reseller brand they go by?
  6. Interested in this topic also. Been with Enom for 15 years, but ever since OpenSRS took them over and imposed their price structure it's gotten worse, and the system has errored out and gotten slower at times. Someone mentioned Resellerclub, won't touch them with the other dudes barge pole, they are owned by EIG, no good will come of that. Tried engaging with 101domain.com, but their reseller program has been on permanent "Not accepting new applications" for about 4 years and counting. (not sure why they even bother having it on the website. Interested in anyone's input dealing with several thousand domains and options that aren't Enom. Thanks.
  7. Is this for your internal GL account code? You can add a custom field that shows as Admin only and Invoice under the product setup. I've toyed with just adding a code as a prefix to the product description, like a SKU number.
  8. It's that time of year where I'm banging my head against a wall. Invoice Sync with Xero or QB is really not workable, too much time spent cleaning up discrepancies and dealing with more stuff in the account system that we don't need or want in there. What I long for, in my heart of hearts is an actual General Ledger export. We define in WHMCS what products map to what account codes and export the daily data once it is paid. We don't care about pushing all those customers into our financial system, they are in WHMCS and they can stay there. This would simplify so much. I can expand on this if needed, but it shouldn't be that difficult of a concept, and it would make it much easier to integrate to many different accounting systems because almost all of them allow for Gengeral Ledger or Journal Entry import. bh
  9. So found a bug on this, but don't know if it's with the premium flag or not. Premium domain didn't renew. Renewed it manually. For some reason the date changed or something changed and even though the domain was renewed, when enom did the date sync, a new invoice was generated. What governs this?
  10. But does that only mean for premium domains registered through customer shopping cart interactions? We register all our customer domains for them via admin by placing an order.
  11. This is because it's a premium domain. My question is how can we mark a domain as premium in WHMCS? The docs say it will show a red flag in admin, but that only seems to be if it was ordered by the customer in whmcs, not if we entered the order manually. How to fix?
  12. Update: there is a way, if you query the invoice items table, and look for 'AddFunds' in the type field, or 'Add Funds' in the description field. This gets you any invoice that was generated that's not related to service. To find mass pay invoices, you search the type field for 'Invoice' or you can also search the description field for the word 'Invoice #' since that only shows up on mass pay invoices. bh
  13. So, that's obviously a 'no'. How about a suggestion in an future update. Mass Pay invoice numbers get some prefix, suffix, something to denote that the are a special invoice and not for product or service. Or maybe something that marks regular invoices to show they are paid via mass pay. Or maybe WHMCS would just do accounting like other software and understand the concept of a journal entry, or a general ledger that we could easily export to real accounting software instead of dealing with this. bh
  14. I found someone who is helping me with it, thank you. bh
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