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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37168 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. Script kiddies are submitting hundreds of false orders - I can't seem to be able to stop them unless I disable PayPal?

    By Tesla,
    • 1 reply
    • 852 views

  2. WHMCS being used to validate lists of stolen credit cards

    By David Shirley,
    • 1 reply
    • 1.9k views

  3. Unresolvable issues with WHMCS

    By Better Websites,
    • 1 reply
    • 2.1k views

  4. Pay Methods error

    By D9Hosting,
    • 7 replies
    • 4.1k views

  5. I have the latest version of WHMCS and I have a problem with it continually deleting a domain from one of my Plesk servers

    By dscorp,
    • 2 replies
    • 2k views

  6. SMTPPassword how stored in database?

    By hogava,
    • 15 replies
    • 5.7k views

  7. Cron Job completion issue .

    By Alex Levi,
    • 5 replies
    • 2.9k views

  8. additionalfields.php only partially working

    By Kuhl, Rubens,
    • 3 replies
    • 4.6k views

  9. Connecting old customers to their cpanel and domains after full site reinstall

    By supermanic,
    • 2 replies
    • 1.8k views

  10. Admin Dashboard timing out after update to 8.13

    By auxilex,   
    • 14 replies
    • 8.5k views

  11. Custom Order Form Template for Cloud Slider not working

    By Lauren,   
    • 2 replies
    • 3.7k views

  12. [FIXED] Not able to buy hosting when domain already registered

    By spyrosvl,
    • 4 replies
    • 5.3k views

  13. timestamp on AddTransaction

    By Walking with me,   
    • 7 replies
    • 5.2k views

  14. Clients getting to the /index.php?rp=/user/accounts page allover the client area

    By sweethome,
    • 3 replies
    • 979 views

  15. PHP 8.3 incompatible encoding issue

    By Looper,
    • 1 reply
    • 1.7k views

  16. Cart error problem

    By rcartists,   
    • 2 replies
    • 4.6k views

  17. Preventing Fake Registrations in WHMCS: How to Address This Issue Without Third-Party Addons

    By Tipu Sultan,
    • 2 replies
    • 3.3k views

  18. Error with Wildcard SSL and WHM cPanel

    By tuthai,
    • 0 replies
    • 1.2k views

  19. No e-invoice? Really?

    By J-B,
    • 8 replies
    • 2.5k views

  20. Account statements don't load

    By sahostking,
    • 2 replies
    • 4.7k views

  21. Failed to decrypt MarketConnect API token.Please check your CC encryption hash or disconnect and reconnect your MarketConnect account.

    By BMC,
    • 0 replies
    • 594 views

  22. Chrome WHMCS Connect problem

    By Nesooo,
    • 3 replies
    • 2.8k views

  23. WHMCS after updating (PHP error)

    By Nermin,
    • 4 replies
    • 5.3k views

  24. 'All Time' income stat reduced slightly

    By TBroMEM,   
    • 3 replies
    • 4.9k views

  25. whmcs and directadmin

    By sahostking,
    • 1 reply
    • 1.2k views
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