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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35501 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Clients getting to the /index.php?rp=/user/accounts page allover the client area

    By sweethome,
    • 3 replies
    • 839 views

  2. PHP 8.3 incompatible encoding issue

    By Looper,
    • 1 reply
    • 1.6k views

  3. Cart error problem

    By rcartists,   
    • 2 replies
    • 4.4k views

  4. Preventing Fake Registrations in WHMCS: How to Address This Issue Without Third-Party Addons

    By Tipu Sultan,
    • 2 replies
    • 2.8k views

  5. Error with Wildcard SSL and WHM cPanel

    By tuthai,
    • 0 replies
    • 1.2k views

  6. No e-invoice? Really?

    By J-B,
    • 8 replies
    • 2.3k views

  7. Account statements don't load

    By sahostking,
    • 2 replies
    • 4.6k views

  8. Failed to decrypt MarketConnect API token.Please check your CC encryption hash or disconnect and reconnect your MarketConnect account.

    By BMC,
    • 0 replies
    • 478 views

  9. Chrome WHMCS Connect problem

    By Nesooo,
    • 3 replies
    • 2.7k views

  10. WHMCS after updating (PHP error)

    By Nermin,
    • 4 replies
    • 5.1k views

  11. 'All Time' income stat reduced slightly

    By TBroMEM,   
    • 3 replies
    • 4.8k views

  12. whmcs and directadmin

    By sahostking,
    • 1 reply
    • 1k views

  13. Updating from 8.11 to 8.13 -> Scheduled Actions not loading

    By donostiarra,   
    • 13 replies
    • 9.4k views

  14. Product Short Description (Not showing up)

    By Lairdswalker,
    • 3 replies
    • 1.4k views

  15. Clientarea bug (capcha.tpl)

    By zomex,   
    • 7 replies
    • 8k views

  16. Missing unclosed div in Clients Homepage Panel.

    By ThemeMetro,   
    • 2 replies
    • 6.6k views

  17. .htaccess-nginx whmcs rules issues

    By 0WebHost,
    • 4 replies
    • 1.7k views

  18. Unable to build route path for admin-getting-started-index

    By Negar,
    • 7 replies
    • 1.3k views

  19. Domain Registration Page not loading

    By hmaddy,
    • 2 replies
    • 1.3k views

  20. Email Template and Preview Different from Received Email

    By ABrand,
    • 5 replies
    • 1.7k views

  21. Column not found error

    By iHelpersLLC,
    • 14 replies
    • 12.2k views

  22. Domain registration flow

    By pocomd,
    • 5 replies
    • 1.3k views

  23. Problem with 0 or 1 change remaining after paying some invoices

    By Negar,
    • 0 replies
    • 624 views

  24. Client error in front end

    By SamRudd1152,   
    • 6 replies
    • 2.7k views

  25. Admin Dashboard is blank after updating to 8.13

    By jeevananthan jana,
    • 1 reply
    • 6.2k views
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