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Kieran Smith

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About Kieran Smith

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  1. Hi All, Using WHMCS V7.9.2 We have a number of our customers setup with card details in Stripe from a previous billing system. I can't see any way to connect those card details to our WHMCS system. We really don't want to have to go back to our customers and ask them for their payment details again. Thanks
  2. Hoping that WHMCS will fix their module - it doesn't record a payment and change the invoice status even when it shows the transaction as Paid Out and it totally ignores Confirmed. Thanks for the module suggestion - that will be the other way to go!
  3. I've not yet found a solution to this. It's an issue as really the invoice should be marked as paid when the moneys are "Confirmed" in GoCardless - however this status update never seems to make it into WHMCS at all. Eventually it does show as paid_out (same as you're seeing) but that doesn't seem to trigger anything. Currently I'm having to manually add the payment - which sort of defeats the purpose of the integration.
  4. Hi All, We've activated the GoCardless payment gateway - it connects to our GoCardless account correctly, we can import mandates and it processes a payment request through to the gateway correctly from an invoice in WHMCS. However the status of the payment is then never updated in WHMCS after that point. The payment moves from Created / Submitted / Confirmed / Paid Out correctly in GoCardless but in WHMCS the Transaction History only updates (eventually) on Paid Out - but it hasn't added a Transaction and the invoice is still showing as Payment Pending. It didn't update when the payment was confirmed - therefore the customers domain (in this case) didn't renew as required. Can someone confirm the expected behaviour and timings for GoCardless. Thanks Transactions Date Payment Method Transaction ID Amount Transaction Fees No Records Found Transaction History Date Payment Method Transaction ID Status Description 14/02/2020 05:01 Direct Debit xxxxxxxxxxxxxxxxx Pending Automatic Payment Attempt 22/02/2020 07:13 Direct Debit xxxxxxxxxxxxxxxxx paid_out ResERP Ltd. - Invoice #12
  5. Further info if it helps: I've tried following various posts on how to decrypt the data already stored - however we're using MariaDB not MySQL and so it seems we can't use set block_encryption_mode = 'aes-256-cbc';  I've tried various combinations of AES_DECRYPT but can't get anything other than a NULL result back. Thanks Kieran
  6. Hi, We've just moved over to using WHMCS as our billing system and we have a number of existing customers who we charge through our Stripe account. I can get their cus_ and pm_ ID's out of Stripe and I would like to be able to add them directly to client records. I'm guessing that this has to be done through the database. Looking at our MySQL db, I think that I have to add JSON into the form {"customer":"cus_XXXXXXXXXXX","method":"pm_XXXXXXXXXXXXX"} into tblcreditcards.card_data The JSON appears to have been encrypted as a BLOB . I'm happy writting MySQL queries to inject the data but how do i correctly encrypt the JSON package so that WHMCS will read it correctly. Thanks Kieran
  7. Welcome to WHMCS.Community Kieran Smith! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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