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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37168 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. License check: error code: 1015

    By Eduardo G.,
    • 9 replies
    • 4.7k views

  2. After upgrading 8.11 , oxapp wont show managed or create new email

    By Mariaj,
    • 0 replies
    • 832 views

  3. POP3 Connection Error 1 2 3

    By WEB Frigate,   
    • 57 replies
    • 39.1k views

  4. Upgraded from 8.10 to 8.11 release and now unable to login to admin panel due to recaptcha not showing visibly or working

    By phoenix007,
    • 10 replies
    • 7.6k views

  5. Invoice not being cancelled after automatic termination

    By LittleCreek,
    • 10 replies
    • 2.8k views

  6. WARNING: if you use twenty one cart template you might be missing out on sales entirely or at least just upsells

    By websavers,
    • 4 replies
    • 1k views

  7. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By nai,
    • 0 replies
    • 709 views

  8. Cloudflare 524 Error Issue with WHMCS

    By Looper,
    • 0 replies
    • 1.7k views

  9. Page Not Found We couldn't find that page. Please try navigating using the options below. 1 2

    By asil,
    • 25 replies
    • 13.7k views

  10. SiteJet automatically adding itself to the Client Area without any admin interaction 1 2 3

    By websavers,
    • 64 replies
    • 24.1k views

  11. Cannot Login to Admin After Security Updates

    By UXmedia,   
    • 7 replies
    • 2.2k views

  12. Domain name search does not work - when you search nothing happens.

    By mason64,
    • 2 replies
    • 3.1k views

  13. WHMCS migrated to new VPS, cannot log in as admin - CSRF / Login Details Incorrect

    By nf_able,
    • 3 replies
    • 1.4k views

  14. New Paypal Module Display Issue

    By equiphase,
    • 1 reply
    • 891 views

  15. Smarty Error: Syntax error in template

    By fıratertas,
    • 0 replies
    • 706 views

  16. Refunded Card payment - and look at the date!

    By slim,   
    • 7 replies
    • 3.6k views

  17. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again.

    By piticu81,
    • 2 replies
    • 1.2k views

  18. Problem The username must be at least 3 characters when checked requirement Required Field Check Box

    By wpboy,
    • 5 replies
    • 1.6k views

  19. GoCardless and Xero invoices stuck on Pending Payment

    By Damian,
    • 5 replies
    • 2.9k views

  20. Connection Error: Failed to connect

    By InFinitePro,
    • 8 replies
    • 8.5k views

  21. Cronjob WHMCS error

    By Hydra,
    • 1 reply
    • 1.1k views

  22. Get an errors when I go to client area

    By Ferreirrex,
    • 1 reply
    • 4.2k views

  23. Manual invoicelines do not save

    By Jan38,
    • 2 replies
    • 1.8k views

  24. Order now button take to homepage

    By SaveChanges,   
    • 7 replies
    • 4.4k views

  25. Existing Paypal Agreement Modules Compatibility

    By Sync,
    • 5 replies
    • 6.9k views
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