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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35505 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6604 topics in this forum

  1. Due date is unchanged if user pay through a specific payment gateway

    By KwaiTushan,
    • 0 replies
    • 501 views

  2. domain transfer error

    By Thierry Boulay,
    • 4 replies
    • 867 views

  3. custom css not showing on twenty-one child theme

    By monsterit,
    • 14 replies
    • 2.5k views

  4. WHMCSThemes.com closed down now my site won't load correctly...HELP!

    By mrT,
    • 0 replies
    • 535 views

  5. Product description html isn't working

    By truckerwes24,
    • 0 replies
    • 532 views

  6. How to clear all credit card and token data within WHMCS database

    By arnyphp,
    • 0 replies
    • 1k views

  7. Stripe warnings: full card numbers

    By niels,
    • 1 reply
    • 2.4k views

  8. New Clients added on scripting in WHMCS from smarters

    By maxmoto,
    • 1 reply
    • 786 views

  9. Domain search not working

    By abdulah,
    • 3 replies
    • 994 views

  10. E-Mail from WHMCS ends up in Junk/Spam Folder of outlook.com / gmail

    By mhermann,
    • 24 replies
    • 5.4k views

  11. Paypal Merchant Fees - US

    By Evolve Web Hosting,
    • 2 replies
    • 2.9k views

  12. My feedback on the new PayPal module

    By Juan GG Host,
    • 2 replies
    • 4.3k views

  13. Affiliate Referral Link not Displaying in Custom Email Template

    By CMS911,
    • 7 replies
    • 1.7k views

  14. Error accepting new orders - SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'user_id' cannot be null

    By xtianfab,
    • 1 reply
    • 2.6k views

  15. Bad request importing Microsoft mails

    By ANPC,
    • 0 replies
    • 553 views

  16. No accessibility functions on site

    By monsterit,
    • 0 replies
    • 474 views

  17. Search bar on Setup Page

    By Evolve Web Hosting,
    • 1 reply
    • 2.6k views

  18. Single sign-on links redirect to the incorrect location

    By Faizal1,
    • 1 reply
    • 701 views

  19. Product attribute Package Name "Xxx" not found on server

    By tsupan,
    • 7 replies
    • 4.8k views

  20. Removing Sidebar Menu Items, Hooks Not Working?

    By hobartimus,
    • 6 replies
    • 1.3k views

  21. WHMCS Order sending check Gmail Inbox not coming

    By rcartists,   
    • 0 replies
    • 1k views

  22. Clicking Invoice amount in Invoices tab shows HTML isntead of invoice

    By jaysonvds,
    • 3 replies
    • 976 views

  23. Paypal Checkout Webhooks not being received

    By zapz,
    • 0 replies
    • 708 views

  24. Oops! for Website error

    By rcartists,
    • 5 replies
    • 4.1k views

  25. One customer getting the error

    By sahostking,
    • 0 replies
    • 685 views
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