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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (35991 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Pending Order

    By L.SIM,
    • 1 reply
    • 1.2k views

  2. Problems with cron post update.

    By Urbexy,
    • 2 replies
    • 1.1k views

  3. Does not send email when manually crediting a payment 1 2

    By edumac,   
    • 30 replies
    • 394.3k views

  4. WHMCS compatibility with Plesk 18.0.62 API Changes

    By nmdpa3,
    • 2 replies
    • 1.2k views

  5. ResellerClub + .COM.BR domains

    By RayTF,
    • 2 replies
    • 1.2k views

  6. Unexpected reCAPTCHA verification result: CURL Error: 28 - Connection timed out

    By Paul Steinbrueck,
    • 0 replies
    • 724 views

  7. No Domain Registration Happening with Hosting Orders

    By Humanbeing,
    • 1 reply
    • 770 views

  8. Error We were unable to connect your account. Please contact your system administrator

    By graisbeck,
    • 10 replies
    • 8.6k views

  9. Due date is unchanged if user pay through a specific payment gateway

    By KwaiTushan,
    • 0 replies
    • 523 views

  10. domain transfer error

    By Thierry Boulay,
    • 4 replies
    • 927 views

  11. custom css not showing on twenty-one child theme

    By monsterit,
    • 14 replies
    • 2.8k views

  12. WHMCSThemes.com closed down now my site won't load correctly...HELP!

    By mrT,
    • 0 replies
    • 560 views

  13. Product description html isn't working

    By truckerwes24,
    • 0 replies
    • 563 views

  14. How to clear all credit card and token data within WHMCS database

    By arnyphp,
    • 0 replies
    • 1.1k views

  15. Stripe warnings: full card numbers

    By niels,
    • 1 reply
    • 2.5k views

  16. New Clients added on scripting in WHMCS from smarters

    By maxmoto,
    • 1 reply
    • 819 views

  17. Domain search not working

    By abdulah,
    • 3 replies
    • 1.1k views

  18. E-Mail from WHMCS ends up in Junk/Spam Folder of outlook.com / gmail

    By mhermann,
    • 24 replies
    • 5.5k views

  19. Paypal Merchant Fees - US

    By Evolve Web Hosting,
    • 2 replies
    • 2.9k views

  20. My feedback on the new PayPal module

    By Juan GG Host,
    • 2 replies
    • 4.4k views

  21. Affiliate Referral Link not Displaying in Custom Email Template

    By CMS911,
    • 7 replies
    • 1.8k views

  22. Error accepting new orders - SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'user_id' cannot be null

    By xtianfab,
    • 1 reply
    • 2.7k views

  23. Bad request importing Microsoft mails

    By ANPC,
    • 0 replies
    • 576 views

  24. No accessibility functions on site

    By monsterit,
    • 0 replies
    • 504 views

  25. Search bar on Setup Page

    By Evolve Web Hosting,
    • 1 reply
    • 2.6k views
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