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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37168 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. Error when using more than php 7.4 version

    By QenvingQ,   
    • 2 replies
    • 2.6k views

  2. Strange wheel spinning on a new page - How can i fix it

    By monsterit,
    • 0 replies
    • 1k views

  3. Mismatching client id with userid issue

    By dimgr,
    • 1 reply
    • 1.1k views

  4. Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. To receive a more detailed error message, please enable Display Errors via General Settings. Learn More »

    By MCDCONCEPTS,
    • 1 reply
    • 1.2k views

  5. Pending Order

    By L.SIM,
    • 1 reply
    • 1.3k views

  6. Problems with cron post update.

    By Urbexy,
    • 2 replies
    • 1.2k views

  7. Does not send email when manually crediting a payment 1 2

    By edumac,   
    • 30 replies
    • 394.5k views

  8. WHMCS compatibility with Plesk 18.0.62 API Changes

    By nmdpa3,
    • 2 replies
    • 1.3k views

  9. ResellerClub + .COM.BR domains

    By RayTF,
    • 2 replies
    • 1.3k views

  10. Unexpected reCAPTCHA verification result: CURL Error: 28 - Connection timed out

    By Paul Steinbrueck,
    • 0 replies
    • 790 views

  11. No Domain Registration Happening with Hosting Orders

    By Humanbeing,
    • 1 reply
    • 811 views

  12. Error We were unable to connect your account. Please contact your system administrator

    By graisbeck,
    • 10 replies
    • 9k views

  13. Due date is unchanged if user pay through a specific payment gateway

    By KwaiTushan,
    • 0 replies
    • 547 views

  14. domain transfer error

    By Thierry Boulay,
    • 4 replies
    • 961 views

  15. custom css not showing on twenty-one child theme

    By monsterit,
    • 14 replies
    • 3.2k views

  16. WHMCSThemes.com closed down now my site won't load correctly...HELP!

    By mrT,
    • 0 replies
    • 591 views

  17. Product description html isn't working

    By truckerwes24,
    • 0 replies
    • 596 views

  18. How to clear all credit card and token data within WHMCS database

    By arnyphp,
    • 0 replies
    • 1.1k views

  19. Stripe warnings: full card numbers

    By niels,
    • 1 reply
    • 2.5k views

  20. New Clients added on scripting in WHMCS from smarters

    By maxmoto,
    • 1 reply
    • 851 views

  21. Domain search not working

    By abdulah,
    • 3 replies
    • 1.1k views

  22. E-Mail from WHMCS ends up in Junk/Spam Folder of outlook.com / gmail

    By mhermann,
    • 24 replies
    • 5.7k views

  23. Paypal Merchant Fees - US

    By Evolve Web Hosting,
    • 2 replies
    • 3k views

  24. My feedback on the new PayPal module

    By Juan GG Host,
    • 2 replies
    • 4.5k views

  25. Affiliate Referral Link not Displaying in Custom Email Template

    By CMS911,
    • 7 replies
    • 1.9k views
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