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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (38887 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6648 topics in this forum

  1. language rewrite issue with 8.6 - 404 error

    By cluster,
    • 2 replies
    • 1.4k views

  2. Exception: Stripe\Exception\UnexpectedValueException: Could not determine which URL to request: Stripe\PaymentMethod instance has invalid ID

    By danielsm,
    • 6 replies
    • 2.7k views

  3. Product Addons - custom fields not being requested 1 2

    By Si,
    • 28 replies
    • 18k views

  4. $0 invoices generated (Marked PAID) and then correct invoice generated.

    By jamin,
    • 0 replies
    • 727 views

  5. cPanel Backups (no WHM access)

    By Binks,
    • 1 reply
    • 1.1k views

  6. How to have separate billing address on invoice ?

    By kikloo,
    • 0 replies
    • 755 views

  7. 404 page not found issue on whmcs order plan

    By Yaseen905,
    • 0 replies
    • 905 views

  8. Error: Call to a member function addChild()

    By Hilmi,
    • 1 reply
    • 1.4k views

  9. Disable debbuging from PHP or dabatase

    By nicolas,
    • 2 replies
    • 1.7k views

  10. Cron PHP Version Mismatch

    By NicoWh,
    • 2 replies
    • 2.7k views

  11. Daily Cron Completing fails due to CentovaCast Addon

    By TrippleEx,
    • 0 replies
    • 935 views

  12. I am getting an error while order any product on whmcs

    By Rk Barnwal,
    • 9 replies
    • 2.1k views

  13. Whmcs Automatically create Zero Invoice

    By Muneef,
    • 0 replies
    • 648 views

  14. Applying 100% off or $0.00 price Override Promotion on Multiple Items Results in Total Being Subracted from Each Item.

    By Richie Livermore,
    • 2 replies
    • 950 views

  15. OpenSSL (CURL Error: 56 - OpenSSL SSL_read: error:0A000126:SSL routines::unexpected eof while reading, errno 0) Issue on non-cPanel WHMCS

    By pKris,
    • 12 replies
    • 41.3k views

  16. Invoice locking feature

    By whmcs_tsukaeru,
    • 0 replies
    • 692 views

  17. WHMCS is sending lots of Emails

    By a.kia,
    • 6 replies
    • 1.7k views

  18. Error: Call to a member function getSensitiveDataAttributeName() on null

    By papazetis,   
    • 3 replies
    • 2.7k views

  19. [Solved] /index.php/store/reseller-hosting redirects to /login/

    By Vs Nu,
    • 9 replies
    • 3.3k views

  20. View "tickets" tab, sorts oldest first

    By krt463,
    • 7 replies
    • 2.9k views

  21. Weird issue with 'All Time' stat going backwards (perhaps after the year ended)

    By slim,
    • 0 replies
    • 840 views

  22. Error: Call to a member function getOnDemandRenewalSettings() on null

    By Muneef,
    • 1 reply
    • 1k views

  23. No idea how this is appearing on client home checkout page, "Complete your order today and save 5%..." Anyone seen this before?

    By TheHackRepairGuy,
    • 8 replies
    • 1.7k views

  24. Full Friendly URLS not working

    By Ivaylo R D,
    • 0 replies
    • 740 views

  25. Invalid domain name provided error

    By Egoruk,
    • 12 replies
    • 9.5k views
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