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About Me

Found 34 results

  1. I am getting this error Error: Call to a member function getSensitiveDataAttributeName() on null when I try to enter a specific customer. Error: Call to a member function getSensitiveDataAttributeName() on null in /xxxxxxxxx/vendor/whmcs/whmcs-foundation/lib/Admin/Client/PayMethod/ViewHelper.php:0Stack trace:#0 /xxxxxxxxx/vendor/whmcs/whmcs-foundation/lib/Admin/Client/PayMethod/ViewHelper.php(0): WHMCS\Admin\Client\PayMethod\ViewHelper->clientProfileHtml(Object(WHMCS\User\Client), 'client-paymetho...')#1 /xxxxxxxxx/vendor/whmcs/whmcs-foundation/lib/Admin/Client/PayMethod/ViewHelper.php(0): WHMCS\Admin\Client\PayMethod\ViewHelper->clientProfileSummaryHtmlTableRows(Object(WHMCS\User\Client))#2 /xxxxxxxxx/admin/clientssummary.php(0): WHMCS\Admin\Client\PayMethod\ViewHelper->clientProfileSummaryHtml(Object(WHMCS\User\Client))#3 {main} WHMCS v8.5.1
  2. Hey folks, new to this community. Trying to get our whmcs system working and increasing skills, so bear with me if beginner Q. We have moved an whmcs installation from a linux based plesk env to a windows based plesk. Now we're getting following error: Whoops\Exception\ErrorException: Cannot redeclare getclientsdetails() in unknown:0Stack trace:#0 C:\inetpub\vhosts\domain.com\domain\vendor\whmcs\whmcs-foundation\lib\Utility\Error\Run.php(0): WHMCS\Utility\Error\Run->handleError()#1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown()#2 {main} We even deleted the whole whmcs directory, installed whmcs fresh and still get the same issue. Only thing we have not done is deleted the db as we wanted to keep data. Any suggestions? Thanks Chris
  3. i had a problem when new client try to buy a product and after he write all his details and click to pay it takes him to blank page then when he restart page , takes him to empty cart , but invoice already created as unpaid in his account when i showed errors and try log in to my admin panel i found error i installed radis and tried to clear cache and restart whmcs and radis and everything but still i have the same issue !
  4. Hi, I have created a separate folder for my cron jobs, following the WHMCS user guide for security, which it stated in the System Health Check area. It all changed fine, and the crons are running from the new folder, but when I go to enter the System Health Check area I get the following: League\Flysystem\Exception: Impossible to create the root directory "........./dashboard/cron_jobs". mkdir(): Permission denied in ........../dashboard/vendor/league/flysystem/src/Adapter/Local.php:112 Stack trace: #0 ..........dashboard/vendor/league/flysystem/src/Adapter/Local.php(78): League\Flysystem\Adapter\Local->ensureDirectory('p...') #1 ..........dashboard/vendor/whmcs/whmcs-foundation/lib/View/Admin/HealthCheck/ApplicationDirectory.php(0): League\Flysystem\Adapter\Local->__construct('p...') #2 ..........dashboard/vendor/whmcs/whmcs-foundation/lib/View/Admin/HealthCheck/HealthCheckRepository.php(0): WHMCS\View\Admin\HealthCheck\ApplicationDirectory->__construct('p...') #3 ..........dashboard/vendor/whmcs/whmcs-foundation/lib/View/Admin/HealthCheck/HealthCheckRepository.php(0): WHMCS\View\Admin\HealthCheck\HealthCheckRepository->newApplicationDirectory('p...') #4 ..........dashboard/vendor/whmcs/whmcs-foundation/lib/View/Admin/HealthCheck/HealthCheckRepository.php(0): WHMCS\View\Admin\HealthCheck\HealthCheckRepository->customizableDirectories() #5 ..........dashboard/vendor/whmcs/whmcs-foundation/lib/View/Admin/HealthCheck/HealthCheckRepository.php(0): WHMCS\View\Admin\HealthCheck\HealthCheckRepository->checkDirectoryCustomizations() #6 ..........dashboard/admin/systemhealthandupdates.php(0): WHMCS\View\Admin\HealthCheck\HealthCheckRepository->nonKeyChecks() #7 {main} Please, can anyone advise what I need to do? Many thanks
  5. Hi, I hope you are all well, I have the following problem, when someone buys a domain, this error appears. I am using resellerclub in test mode. Happy new year!
  6. Keep seeing this error in the logs over and over Error: TypeError: Argument 1 passed to WHMCS\Knowledgebase\View\Index::getArticleTemplateData() must be an instance of WHMCS\Knowledgebase\Article, null given, called in /home/username/public_html/vendor/whmcs/whmcs-foundation/lib/Knowledgebase/Controller/Article.php on line 0 and defined in /home/username/public_html/vendor/whmcs/whmcs-foundation/lib/Knowledgebase/View/Index.php:0 Stack trace: #0
  7. Hey There I am going over and testing our WHMCS installation, and when trying to place a order as a client I find that after selecting a service it take the client to an empty page. I was just wondering what would be making this happen? img of the page below This is all that comes up once I select a service, hoping someone has had a similar problem so I can get our installation up and running.
  8. So I have done a little research and have possibly found that this error I am getting is from GoDaddy doing some changes to their API Does anyone have an Idea on how I could Adapt WHMCS to these changes? Here is the error I'm getting:
  9. Hello there, I have been connecting some domains on GoDaddy, with clients in WHMCS but when doing so I received this Error that I have never seen before. The client has one extra contact but that contacts information is all filled out so I'm not sure what "fields" this error is talking about. Here is the error that I am seeing at the top of the screen Any help would be appreciated. Thanks!
  10. Validity period not valid" Customer bought a RapidSSL through MarketConnect and when I try to enter the CSR info logged in as him or from the manually configure section I keep getting this error. He has a .co domain, but I put in the CSR and all the information and when I select his admin@domain.co and click next I keep getting this "Validity period not valid" error. He did buy a 24 month cert. could it be he needs to purchase a 12 month cert? I checked my server time and it's set to EST. I just can't see any reason this would error out when trying to submit the request from WHMCS. any ideas?
  11. Hi there, I've come across an error I can't seem to find a solution for. From this page: https://**WHMCS INSTALL** /admin/configaddonmods.php?activated=true when I save an addon configuration, I get the following error: Error Updating Value On the page: https://**WHMCS INSTALL**/billing/admin/configaddonmods.php I've turned on error reporting and I don't get anything more verbose - just this. I upgraded to the most recent release to see if I could resolve it. The update went smoothly but the error is still present. Any ideas on how to troubleshoot this would be appreciated. Thanks! Amber
  12. Hello, I try this code: $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://******/api/includes/api.php'); curl_setopt($ch, CURLOPT_POST, 1); curl_setopt($ch, CURLOPT_POSTFIELDS, http_build_query( [ 'action' => 'GetClients', // See https://developers.whmcs.com/api/authentication 'identifier' => '*****', 'secret' => '*****', 'search' => 'domain', 'responsetype' => 'json', ] ) ); curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1); $response = curl_exec($ch); curl_close($ch); var_dump($response); But i get this error: {"result":"error","message":"An admin user is required"} My Ip is listed in Api Alloweds Ips and I have whmcs v7.9.1 Whats is the problem? Thanks, Cesar
  13. Hi so I got this error when I click either DNSsec or DNS. It gives me this fatal error. Anybody knows why it gives that error?
  14. When I tried to do a test checkout I realized that I cant continue. I get an error about invalid tax percentage, but I don't even have tax setup. I am using WHMCS 7.4.2 I get the error no matter what payment gateway, and I have tried a fresh install of the checkout.tpl file and a bunch of other files that is included on multiple pages such as common and the sidebars. When I enable error reporting, I get the following stack trace: WHMCS\Exception\Billing\BillingException: Invalid tax percentage: in /home/myuser/public_html/vendor/whmcs/whmcs-foundation/lib/Billing/Tax.php:0 Stack trace: #0 /home/myuser/public_html/vendor/whmcs/whmcs-foundation/lib/Billing/Tax.php(0): WHMCS\Billing\Tax->validateTaxPercentage(NULL) #1 /home/myuser/public_html/includes/invoicefunctions.php(0): WHMCS\Billing\Tax->setLevel1Percentage(NULL) #2 /home/myuser/public_html/includes/processinvoices.php(0): updateInvoiceTotal(0) #3 /home/myuser/public_html/includes/processinvoices.php(0): createInvoicesProcess(false, true, '') #4 /home/myuser/public_html/includes/orderfunctions.php(0): createInvoices(1, true, '', Array) #5 /home/myuser/public_html/cart.php(0): calcCartTotals(true) #6 {main}
  15. Can Someone Please help me? When I tried to do a test checkout I realized that I cant continue. I get the following error, but I don't even have tax setup. I am using WHMCS 7.4.2 Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. If the problem persists, please contact us. « Back to Homepage For additional assistance, please reference the WHMCS TroubleShooting Guide » WHMCS\Exception\Billing\BillingException: Invalid tax percentage: in /home/myuser/public_html/vendor/whmcs/whmcs-foundation/lib/Billing/Tax.php:0 Stack trace: #0 /home/myuser/public_html/vendor/whmcs/whmcs-foundation/lib/Billing/Tax.php(0): WHMCS\Billing\Tax->validateTaxPercentage(NULL) #1 /home/myuser/public_html/includes/invoicefunctions.php(0): WHMCS\Billing\Tax->setLevel1Percentage(NULL) #2 /home/myuser/public_html/includes/processinvoices.php(0): updateInvoiceTotal(0) #3 /home/myuser/public_html/includes/processinvoices.php(0): createInvoicesProcess(false, true, '') #4 /home/myuser/public_html/includes/orderfunctions.php(0): createInvoices(1, true, '', Array) #5 /home/myuser/public_html/cart.php(0): calcCartTotals(true) #6 {main}
  16. Hello System returns incorrect information about a domain while checking availability for transfer. When I check domains for transfer it says that every domain is 'Available', except the ones that aren't registered at all and says 'Not Available', the response is true in this case. Domain that is transferring to me from another registrar should be 'Available' as well (and it works fine too), but domain that's transferred to me shouldn't be available for transfer on my site again, cuz how can one transfer from myself to myself, right? Not quite sure how CheckAvailability works for transfer, when it's for register, it uses WHOIS and gets response from it, but when it comes to Transfer, I'm not sure how system works, my theory is that it checks 'tbldomains' table in database to see if domain has 'Active' status in database and avoid double transfer, but it needs to use WHOIS as well to check if domain is registered at all and is available for transfer. Again, not sure if my theory is correct, it's just my guess. WHOIS works fine when it comes to registration and it was working fine for Transfer as well until now, I've not made any changes but somehow CheckAvailability for Transfer stopped working properly. Couldn't find any detailed documentation, any help would be much appreciated!
  17. Hi, After upgrading to WHMS 7.5, PHP7.2 and latest ioncube loaders we are now getting the following error from our custom client php pages and templates when using the following lines of code - Menu::addContext(); Menu::primarySidebar('any_menu_item here_still errors'); Menu::secondarySidebar('any_menu_item here_still errors'); Results in error - Too few arguments to function WHMCS\View\Client\Menu\MenuRepository::addContext(), 0 passed in /path_to_dir//vendor/illuminate/support/Facades/Facade.php on line 215 and exactly 2 expected in /path_to_dir/vendor/whmcs/whmcs-foundation/lib/View/Client/Menu/MenuRepository.php:0 Removing the above 3 lines of code and the php and template file in the client section displays correctly with no issues. No matter what menu item you have in the primary or secondary it still errors and seems like it is not passing the primary and secondary sidebar arguments in the file to display correctly? Appreciate any assistance and help on the issue. Thanks
  18. Hey, When navigating to Utilities > Update WHMCS, I am greeted with the 'Oops! Something went wrong..' error. Temporarily displaying errors gives the following: TypeError: Argument 1 passed to WHMCS\View\Admin\HealthCheck\HealthCheckRepository::checkUpdaterRequirements() must be an instance of WHMCS\Installer\Update\Updater, string given, called in /var/www/vhosts/my.example.com/httpdocs/admin/update.php on line 0 and defined in /var/www/vhosts/my.example.com/httpdocs/vendor/whmcs/whmcs-foundation/lib/View/Admin/HealthCheck/HealthCheckRepository.php:0 Stack trace: #0 /var/www/vhosts/my.example.com/httpdocs/admin/update.php(0): WHMCS\View\Admin\HealthCheck\HealthCheckRepository->checkUpdaterRequirements('67108864', NULL) #1 {main} How would I go about resolving this error? Thanks!
  19. Hi, I have a new issue, I'm not sure if is caused by deactivation of imageMagic. After I login into admin area, the summary page shows empty, no graphics, no information
  20. After an autoupdate, I recieved this message How can I fix this?
  21. I build this server 6 months ago along with the quarterly billing through WHMCS. The first quarter we did the invoicing manually as we set everything up and then during the second quarter billing (4-1-17), everything billed perfectly to the clients CC using WHMCS and Authorize.net. Unfortunately, I just checked our server and WHMCS to see if any CC payments did not go through and ZERO invoices were generated on 7-1-17. When I check all the client settings, they all show that invoicing should have occurred, but there are no generated invoices in the system at all. When I talked to my host, they checked the logs and the WHNCS cron job and it is not able to run any longer. Why? Nothing has changed since I built this setup just 6 months ago and already it's broken. I am running WHMCS: 6.3.1 and have discussed updating the system to the latest version. Why though, even without an upgrade, would the cronjob not be working. properly any longer? How can I fix this?
  22. After upgrading to 7.2.2, I'm getting this error while trying to pay for an order. exception 'Whoops\Exception\ErrorException' with message 'Call to a member function getResponseFormat() on null' in /home/host/public_html/includes/api/getclientsdetails.php:0 Stack trace: #0 /home/host/public_html/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(1, 'Call to a membe...', '/home/host...', 0) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main} I disabled all custom modules. Even so, the error continues to occur.
  23. Hello, I have a file /includes/hooks/hooks.php with the following code: <?php add_hook('ClientAreaPage', 1, function($vars) { var_dump("ClientAreaPage"); }); add_hook('AdminAreaPage', 1, function($vars) { var_dump("AdminAreaPage"); }); add_hook('PreRegistrarGetDNS', 1, function($vars) { var_dump("PreRegistrarGetDNS"); }); add_hook('AfterRegistrarGetDNS', 1, function($vars) { var_dump("AfterRegistrarGetDNS"); }); add_hook('PreRegistrarSaveNameservers', 1, function($vars) { var_dump("PreRegistrarSaveNameservers"); }); add_hook('AfterRegistrarSaveNameservers', 1, function($vars) { var_dump("AfterRegistrarSaveNameservers"); }); add_hook('AfterRegistrarGetContactDetails', 1, function($vars) { var_dump("AfterRegistrarGetContactDetails"); }); add_hook('PreRegistrarGetContactDetails', 1, function($vars) { var_dump("PreRegistrarGetContactDetails"); }); I am trying to execute some of the above hooks, but only ClientAreaPage and AdminAreaPage are called when I visit any page of clientside or adminside. I know that PreRegistrarGetDNS, AfterRegistrarGetDNS, PreRegistrarSaveNameservers, AfterRegistrarSaveNameservers, AfterRegistrarGetContactDetails and PreRegistrarGetContactDetails are only called in few actions, for example when the domain register is getting the nameservers, contact details or saving dns records so I go to any admin domain page to force these hooks but sadly they are never called. I also have few breakpoint in the code but the debuger only stops at ClientAreaPage and AdminAreaPage hooks. Is anyone having this issue? My WHMCS version is 7.1.1
  24. Hello WHMCS community! I have problem with internal server error (error 500) when I'm trying to lookup domain. Every try there is 3 requests to cart.php and very often minimum one POST request giving error 500 (totaly randomly - sometime for type:domain, sometime for type:spotlight and type:suggestions). And after script falls loading spinner is never end. I have php 5.6 on apache server with cPanel WHMCS 7.1.1 Cart temp is standard_cart This is error log from cpanel, but for sure I have free resources to handle this request: [Mon Jan 30 14:38:25.738866 2017] [:error] [pid 857254] (12)Cannot allocate memory: [client] couldn't create child process: /opt/suphp/sbin/suphp for /home/linkbo/public_html/panel/cart.php, referer: https://panel.linkbox.hosting/cart.php?a=add&domain=register Look on attached screen Thanks for your cary and help!!
  25. I'm getting the following (email response) error when I try to run the automated cron: My web host confirmed that my ionCube Loader was properly installed. PHP 5.6.29 (cli) (built: Jan 11 2017 17:04:20) Copyright (c) 1997-2016 The PHP Group Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v5.1.1, Copyright (c) 2002-2016, by ionCube Ltd. They thought there might be an error with the /crons/cron.php file, though it is "ioncube encoded" so they were unable to view the code. This is the command I'm running in my cron: */5 * * * * php -q /home/[account]/[folder]/crons/cron.php When i run this in the command line it works just fine: php -q /home/[account]/[folder]/crons/cron.php I am running a VPS on LiquidWeb server and my WHMCS is version 7.1.1. I read threads where people added "/opt/php56/bin/php" to the cron job, but I don't have /php56/ in my /opt/ folder. Thank you in advance for your help.
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