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  1. If a private note is added to a ticket, GetTicket api call is throwing error: Oops! Something went wrong and we couldn't process your request. Error: Invalid string offset in /home/whmcs_dir/includes/api/getticket.php:0 Stack trace: #0 /home/whmcs_dir/vendor/whmcs/whmcs-foundation/lib/Api/V1/Api.php(0): unknown() #1 /home/whmcs_dir/vendor/whmcs/whmcs-foundation/lib/Api/V1/Api.php(0): WHMCS\Api\V1\Api->executeApiCall() #2 /home/whmcs_dir/vendor/whmcs/whmcs-foundation/lib/Api/ApplicationSupport/Route/Middleware/HandleProcessor.php(0): WHMCS\Api\V1\Api->call() #3 /home/whmcs_dir/vendor/whmcs/whmcs-foundation/lib/Api/ApplicationSupport/Route/Middleware/HandleProcessor.php(0): WHMCS\Api\ApplicationSupport\Route\Middleware\HandleProcessor->processV1Request(Object(WHMCS\Api\ApplicationSupport\Http\ServerRequest)) #4 /home/whmcs_dir/vendor/whmcs/whmcs-foundation/lib/Route/Middleware/Strategy/DelegatingMiddlewareTrait.php(0): WHMCS\Api\ApplicationSupport\Route\Middleware\HandleProcessor->_process(Object(WHMCS\Api\ApplicationSupport\Http\ServerRequest), Object(Middlewares\Utils\Delegate)) . . . . . If I remove the private note from the ticket, everything works fine. Parameters I am passing: $command = array( 'action' => 'GetTicket', 'username' => $whmcs_user, 'password' => $whmcs_pass, 'ticketnum' => $ticket_id, 'responsetype' => 'json', );
  2. I tried switching off php-fpm for the domain and its working fine now. Any reason for this behavior? Specially when I have not changed any setting or made any upgrade?
  3. Thank you for your reply. I have checked the CL history and it does not show any fault. I have also updated cage fs structure and tried applying the "do not limit" setting. My limits are: SPEED 600% VMEM 0 PMEM 10G IO 10MB/s IOPS 10240 EP 500 NPROC 1000 Note that I can run a newly created php page with phpinfo() without any issue.
  4. My WHMCS is suddenly giving 503 Service Unavailable error. Both the admin and front end. I have not made any changes to WHMCS or the server. I created a test php file and that loads fine. Its on a cpanel server running cloudlinux. There is no LVE error for the site. Any suggestions on how I can troubleshoot the issue?
  5. Is it possible to pass the domain to be registered as an url parameter? Basically I am working on a ccTLD which is not supported with WHMCS (register does not offer whois server). All I can to is check the availability of the domain in some other method and pass it to WHMCS. Is it possible?
  6. Is it possible to activate an order on partial payment? How can I do it? One way I can do it marking the full invoice paid and create a new invoice manually with the unpaid part of the payment. Any better way to do it?
  7. Thanks for your reply chickendippers. Does this termination take place autometically? Or I need to take any action?
  8. How should i process the Cancellation Requests? Does it just act as a notification system and i have to manually process the termination? Or is there an automated process for it? Also is there any option to credit the clients for remaining period and provide full moneyback if they cancel within 30 days of order?
  9. Looks great Btw... are you redirecting https://www.allurehost.com/clients/ to https://www.allurehost.com/clients/clientarea.php with .htaccess redirection? Or some other way?
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