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donostiarra

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About donostiarra

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  1. Can anybody help me? Thanks. @WHMCS John @WHMCS ChrisD @WHMCS Marcus
  2. Hi! I don't know if it's a mistake or bug. I use WHMCS 7.8.3. When a proforma of card payment is generated, the template "Credit Card Invoice Created" is sent, but when the pending pro forma reminder is executed before expiration, both customers who pay by bank transfer and by card charge, they are send the "Invoice Payment Reminder" template. To those who pay by card why are not sent the reminder of the template "Credit Card Payment Pending"? Same problem after the payment, the template that is used is "Invoice Payment Confirmation" insted of "Credit Card Payment Confirmation". It is very confusing for customers because, of course, the content of transfer payment confirmation and credit card confirmation is different. Any solution?? Thanks!!
  3. Hi again. I see that, after receiving the card payment (I use Stripe), the template that is also sent is Invoice Payment Confirmation instead of Credit Card Payment Confirmation. Why?? How can I use the credit card payment templates with Stripe payments? Thanks!! @WHMCS ChrisD @WHMCS Marcus @WHMCS William L @WHMCS John
  4. Hi! I don't know if it's a mistake or bug. I use WHMCS 7.8.3. When a proforma of card payment is generated, the template "Credit Card Invoice Created" is sent, but when the pending pro forma reminder is executed before expiration, both customers who pay by bank transfer and by card charge, they are send the "Invoice Payment Reminder" template. To those who pay by card why are not sent the reminder of the template "Credit Card Payment Pending"? Thank you.
  5. Sorry, yes, I was talking about this widget: (Because we have several customers with same products, and sometimes it's hard to know what product is each, all of the with same description... (the no hosting products have same name all of them...)
  6. Thanks! It's very useful. It's yours? Unfortunately, some features would be missing, such as the name appearing on the invoice, in the Start Widget of the client area, which can be edited from the admin (outside the ticket system, for example, by editing the service options ... )
  7. Hello. Is there any way to add descriptive text or manual annotation to each product, and that it appears in the customer and invoice area? We have customers with several identical products, and we need to be able to add some annotation or individual description to differentiate products. Is there anyone with the same need? How could it be resolved? Thank you.
  8. Hi. I would like to know if it is possible to apply this configuration to a service. It is a monthly service, but I wish it had a minimum contract of 3 months. First activation, quarterly payment. Monthly renewals thereafter. Would there be any way? Thank you!
  9. Hi. I have detected (although I believe that in the previous version it was already happening), that when using a custom proforma number in WHMCS, when viewing the proforma invoice by the customer, the custom proforma number appears correctly, but when choosing the transfer payment bank, it is indicated that when making the payment you must indicate the proforma number, but here the personalized one does not appear, but the original one. I think I remember that in previous versions the custom proforma number also appeared here. Somebody could help me? Thank you.
  10. Is there any news or response from WHMCS to finish fixing the errors with Stripe? We need to update tomorrow day 14, but we would like it to have no errors ...
  11. Hi. June is also over, and still waiting for an update...
  12. Hello! Is any way to translate that strings? I tried editing in modules\servers\cpanel\data\application_links.json but still I see in English... It's any way? Thanks!
  13. Welcome to WHMCS.Community donostiarra! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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