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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (37169 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6616 topics in this forum

  1. SMPTP Issue: Validation Error: SMTP connect() failed.

    By MichaelSl,
    • 1 reply
    • 3.4k views

  2. $errormessage}, If user already exist in database then add him again ?

    By Alfred,
    • 0 replies
    • 688 views

  3. System auto create separated promotion code renewal invoice

    By Binger,
    • 0 replies
    • 753 views

  4. Disable or remove all security questions

    By sahostking,
    • 0 replies
    • 854 views

  5. Allow AutoAuth does not exists in General Setting > Security

    By Hadi Moghadam,
    • 2 replies
    • 1.5k views

  6. Message "Session Expired. Please reload the page before continuing" while response to a ticket

    By Zahra,
    • 0 replies
    • 782 views

  7. Customer can no longer add credit / debit card STRIPE

    By Chris74,
    • 1 reply
    • 1.1k views

  8. Autopayment for services and addons

    By Dmitry Kostiuk,
    • 1 reply
    • 1.2k views

  9. Invoice not getting updated after payment for coingate and perfect money

    By zarvis,   
    • 1 reply
    • 2.1k views

  10. Admin dashboard always resorting

    By ahdonline,
    • 1 reply
    • 1.2k views

  11. Whmcs keep closing clients account

    By NormanRynd,
    • 2 replies
    • 1.1k views

  12. Issue with WHMCS API

    By vesk0,
    • 0 replies
    • 719 views

  13. API DomainWhois give the result "success" but the status "error"

    By sudeepsoftnep,   
    • 1 reply
    • 1.2k views

  14. Odd changes to site after installing OpenSRS Pro to WHMCS

    By FishFoodProductions,
    • 1 reply
    • 1.1k views

  15. GoCardLess Module Issue

    By xraa523,
    • 0 replies
    • 726 views

  16. plesk for windows and whmcs server sync

    By sahostking,
    • 0 replies
    • 891 views

  17. Nginx rewrite rules

    By rabijit,   
    • 0 replies
    • 1.6k views

  18. Sign-In using Google Issue - Remote account linking via Google has failed. Error - 403 Forbidden

    By shemshad,
    • 0 replies
    • 847 views

  19. Change Product/Service to New Product Name

    By halimzhz,
    • 0 replies
    • 736 views

  20. hide metrics on ordering page

    By sahostking,
    • 0 replies
    • 708 views

  21. Module Settings inside Product Services not showing.

    By Nastrix,
    • 0 replies
    • 815 views

  22. Editing Password Reset Mail

    By Jenny,
    • 0 replies
    • 1.6k views

  23. Why do invoices charge old payment method instead of default?

    By hosthuski,   
    • 0 replies
    • 1.3k views

  24. If else statement for Email Templates in WHMCS

    By ogo9ja,   
    • 0 replies
    • 966 views

  25. Oops! Something went wrong and we couldn't process your request.

    By OreQr,
    • 1 reply
    • 2.4k views
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