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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36355 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Allow AutoAuth does not exists in General Setting > Security

    By Hadi Moghadam,
    • 2 replies
    • 1.5k views

  2. Message "Session Expired. Please reload the page before continuing" while response to a ticket

    By Zahra,
    • 0 replies
    • 760 views

  3. Customer can no longer add credit / debit card STRIPE

    By Chris74,
    • 1 reply
    • 1.1k views

  4. Autopayment for services and addons

    By Dmitry Kostiuk,
    • 1 reply
    • 1.2k views

  5. Invoice not getting updated after payment for coingate and perfect money

    By zarvis,   
    • 1 reply
    • 2.1k views

  6. Admin dashboard always resorting

    By ahdonline,
    • 1 reply
    • 1.2k views

  7. Whmcs keep closing clients account

    By NormanRynd,
    • 2 replies
    • 1.1k views

  8. Issue with WHMCS API

    By vesk0,
    • 0 replies
    • 708 views

  9. API DomainWhois give the result "success" but the status "error"

    By sudeepsoftnep,   
    • 1 reply
    • 1.2k views

  10. Odd changes to site after installing OpenSRS Pro to WHMCS

    By FishFoodProductions,
    • 1 reply
    • 1.1k views

  11. GoCardLess Module Issue

    By xraa523,
    • 0 replies
    • 708 views

  12. plesk for windows and whmcs server sync

    By sahostking,
    • 0 replies
    • 877 views

  13. Nginx rewrite rules

    By rabijit,   
    • 0 replies
    • 1.6k views

  14. Sign-In using Google Issue - Remote account linking via Google has failed. Error - 403 Forbidden

    By shemshad,
    • 0 replies
    • 825 views

  15. Change Product/Service to New Product Name

    By halimzhz,
    • 0 replies
    • 723 views

  16. hide metrics on ordering page

    By sahostking,
    • 0 replies
    • 691 views

  17. Module Settings inside Product Services not showing.

    By Nastrix,
    • 0 replies
    • 802 views

  18. Editing Password Reset Mail

    By Jenny,
    • 0 replies
    • 1.6k views

  19. Why do invoices charge old payment method instead of default?

    By hosthuski,   
    • 0 replies
    • 1.2k views

  20. If else statement for Email Templates in WHMCS

    By ogo9ja,   
    • 0 replies
    • 935 views

  21. Oops! Something went wrong and we couldn't process your request.

    By OreQr,
    • 1 reply
    • 2.4k views

  22. WHMCS - 2Checkout - Problem with Recurring Payments

    By zulqarnainhabib,
    • 1 reply
    • 1.2k views

  23. Backup Options

    By Digitalberg,   
    • 1 reply
    • 1.2k views

  24. daily cron stop on Executing System Queue

    By masoodsajedi,
    • 2 replies
    • 2.2k views

  25. Soteres Joannou

    By thesotman,
    • 0 replies
    • 1k views
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