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yggdrasil

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yggdrasil last won the day on July 22

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  1. The documentation is here: Documentation Home - WHMCS Documentation Just search or browse the documentation. Everything you asked is already there. Example: Languages: Language Files - WHMCS Documentation Currencies: Currencies - WHMCS Documentation You can hire someone here: https://whmcs.community/community/137-service-offers-requests/
  2. Yes, that is correct. Currency is broken for years in WHMCS. If you change the currency for a user. It just changes the currency symbol, and all your amounts are then wrong on paid invoices, transactions, orders...for that user. I have no idea what the developers had in mind when they added this feature. I even posted solutions to this, like just freezing all the previous table records by comparing the date before the change and only applying the new currency from that point on, but nobody bothered to look or fix it in years. It takes 1 hour to actually fix this but since we cannot edit the files that have the code, you have no recourse than just not use this function and just close that user account and open a new one with the proper currency.
  3. You can change the currency format display and languages directly in the files. All you need is a simple text editor, no coding required. Take a look at the language files in your installation, as well the official WHMCS documentation on templates and theme customization. It will require some work. Now take into account that you will have to change a whole more than just that ordering cart to make it compatible with your currency, at least in a visual way, since WHMCS really has strange problems handling anything outside its default format. If you don't know basic coding, you will probably mess up things at some point. My advice is to hire someone that knows around WHMCS to properly configure your installation, themes and carts to match your currency everywhere. Make sure that you don't use WHMCS for accounting either, or you will end up with strange rounding issues and numbers that don't match with that decimal format.
  4. I have a hard time understanding their documentation. WHMCS has a full lists of hooks you can use with proper examples and the full index of all API calls. This makes WHMCS flexible in some ways before they add features. Example, before WHMCS even had metered billing, you could do this manually with the API. I cannot seem to find this with Blesta. I really don't like their documentation. It seems way to orientated to developers, which is fine, but is not clearly explained for new people starting out with the software. I was not even able to find basic code for their templates, do they use Twig? Smarty? Could not find that either. I don't think anyone will regret moving if the software is stable enough to do what they promise and bill accounts. Example, the latest WHMCS version again has a serious bug with Stripe that is not able to bill cards, I had this issue before, and they patched it, I'm still on 7 but reading the forums it seems that bug came back again for tons of users. For me, this is completely unacceptable. When WHMCS starts to fail in the billing or automation part, and they take months to fix it, then it means we are in serious trouble because in the past at least the billing part always worked fine.
  5. I think it's only the license files, I cannot confirm this since I never used the software, but if this is correct I seriously have no issue with that. I actually stated here more than once that WHMCS and other developers abuse Ioncube. The idea is only to protect some files, not every single file in your software. Some developers even encode .html and .txt and eve JavaScript files by mistake. I don't need to tamper with the core or licensing in any software. I think developers have the right to protect their work. And even if WHMCS only encoded the core, this would be fine, if the code was truly separated from the frontends, but this not the case here. WHMCS has hard coded text strings, logic, and even HTML output inside encoded files. The whole GUI both in the admin and end user frontend have almost everything inside encoded files which are not accessible for modification. They even have paths and links required in templates now behind encoding. WHMCS was almost fully customizable until version 5. In version 6 they started to do very nasty things with Ioncube, and remove code from template files. This is not a mistake and I said this tons of times and nobody from WHMCS has ever denied this because they can't. It's very obvious what they are doing on every release. They are closing the software down to avoid people from doing modifications they can't control because in the end they are moving to SaaS and you will not have access to most files on that service. The logic thing to do is to close everything down from modifications and then only allow some changes' through some web interface. WHMCS is turning into a boxed solution that looks and works the same for everyone. Just imagine the following case. Some API messages that come from registrars are hard coded and cannot be translated. This means WHMCS is not truly multi-language. Assuming you had access to the code, this is very simple to intercept since the code returned by the API is always the same, and you can just replace it with the locale strings. Another issue, changing links and path names on WHMCS is again not possible in the latest versions. Assuming Blesta is only encoding 3 files, this means in the worst case scenario, you can fix a bug or have a developer do it, or the community if they are not quick enough, in fact this makes the whole community and software better as they can submit patches to the developer, and they can later include them. This is a big plus because you have now hundreds or thousands of eyes looking at the code. Some people said before WHMCS is siphoning data from installations, but nobody can prove it because we have no way to check the code or if they are GDPR-compliant. Having full access to the code means you can build on top or use code others submit with add-on, fixes or new features. For anyone that needs to customize their installations or build custom services on top of what the software does out of the box, having access to the code is a huge bonus point. This also means Blesta can't ever pull what WHMCS did. Because people would realize this if they started to silently encode more files on each release.
  6. The July update from Blesta has finally a proper domain manager and for my surprise it now also has conditional logic which people have asked WHMCS for years. Selling something as simple as a dedicated VPS or server is not possible with WHMCS because someone can select cPanel as control panel with a Windows Operating system. WHMCS still lacks this very basic configuration option to exclude or include options in the shopping cart out of the box, Hostbill already had this for years. Blesta also seems to do the currency and credits right, which WHMCS again has serious bugs for years and is an accounting mess. They must be reading this community because they even added hCaptcha which people (including me) asked before as well for WHMCS. Not saying it's an alternative to WHMCS at this point, but for $15 a month it does seem to deliver a good value. Compare that to thousands+ a month for WHMCS which would equal to the unlimited unbranded license...not even going to mention that you get full access to the code which is a serious huge + for developers. My point is that they are actually adding slowly small features people are asking and are useful which also seem stable over WHMCS that is developing more gimmick on every release and removing stuff and introducing more bugs. Blesta was always very slow in development, but it seems they are speeding up now. It's still a very good value for the money.
  7. The biggest problem they will have is third party support by external providers. One of the things most people did not discuss here yet is the value third party providers/resellers give to WHMCS. Tons of people purchased WHMCS because what they need to sell has an official WHMCS module/add-on. Or some things that WHMCS does not have out of the box, you can find it with some developer's add-on. Name it domain, or servers, or anything else. When it came to billing/automation, WHMCS always had a module first. Would WHMCS have the same value for everyone if we take away that ecosystem? Let's say something like Modules Garden does not even exist, or most of their modules are for Blesta. Or imagine if most vendors support something else first over WHMCS. This will be their downfall because WHMCS is underestimating that value. That ecosystem is being destroyed when they moved to an expensive leaded model. Developers are already moving, and strangely I see some now support alternatives with far more effort than before. This is natural and the expected outcome where there is a drastic market shift. Just as with anything, companies move to where they can make more revenue. If more users ask them to support a specific cart or software, they will give it more preference. Most of those companies don't charge for those modules, they are free, but it still cost them money to develop. And nobody will invest in creating add-on or modules for a software that only a few are using.
  8. I suspect many people will find this out overtime if they want to use their purchased license in some future for some new project. Sadly, your owned license is worth 0$ now, because you can't sell it or use it. It has no value if you cannot have the latest security patches and updates. It's actually risky to use outdated software. And buying a new leased licenses has the same cost for a new WHMCS customer as for those that purchased a license in the past, this is what I mean your owned license is now valued at 0$. I can just go to whmcs.com and activate a new monthly license, and it would cost me the same as upgrading an existing owned license to lease. Actually, your owned license is worth -$ because you had unlimited users, and now you need to pay for every single active customer.
  9. Exactly. That information is on your Plesk server, not WHMCS. You need to create the code/hash (call it how you want) in your Plesk server but for Plesk I think this is optional and as steven99 said, you can just use the username and password. This would be your main Plesk server administrator login. Just leave the Access Hash field blank.
  10. I was one of those persons that actually purchased all add-ons, from the live chat, to the project manager to the licensing one. Everything WHMCS had to sell, I got. Sucker me, all that money is down the pipe, as I never used those add-ons (just purchased them for some future) and now that investment is down the toilet as they are useless. 😂😂😂
  11. Yes it does. The pricing clearly specifies Max. Active Clients. Unlimited clients/customers/accounts (call them how you like) was $40 a month before the increase, that $40 month is now capped to a max of 1000 active accounts. And it goes up to $300 a month for up to 10,000 accounts. Over that, you need unlimited it seems. The unlimited one is not even listed anymore because they are ashamed of telling everyone how much it costs. Think the following scenario. An active account is a person with 1 domain on his account and nothing else. That license costs more than the profits for that account. Not even going to mention someone with trials or free products, they also count as active. Any account in your WHMCS installation with 1 single product/service active counts towards the license. 10,000 for the Internet or global business is nothing. The service is worth to you? What service? WHMCS runs on my servers and pay for those servers costs, and every account or customer I register, I had to work and pay for them. WHMCS did not gave us a single account or customer and they are not paying the costs to run my website or software. This is like Windows trying to charge you for Office based on the amount of hours you had the software open regardless if you actually did something or not, or based on the amount of Word documents you create or emails you receive on Outlook. WHMCS is a software, not a service. And they assume an active account is giving you money monthly, because they surely want a profit from every active customer in your server. And I'm old enough to know how this story ends. Eventually they will try to also count subaccounts as active accounts, and then maybe even charge extra based on the amount of money you make or active products you have. At some point, they will try to charge for every single add-on and extra feature because this is clearly the path they are heading with the software.
  12. Unless you try to validate the payment account or billing address, I'm sure some people will just register again with a different country if they realize the price is cheaper. Nothing stops them from registering with a different country, but paying with a card or account from another one.
  13. I'm curious, so if @Fringe has an unlimited WHMCS license, how much did the price increased for him if not 4000%? 3000%, 2000%? He clearly said it was $39.95 a month. How much would the same license holder have to pay now on the new pricing?
  14. Yes, WHMCS did a 4000 + % price increase.
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