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yggdrasil last won the day on August 22 2020

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About yggdrasil

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  1. Which makes no sense as that model is far more profitable as customers deal with their own hardware and computing resources vs them having to pay all that plus support.
  2. You mean you can still buy self-hosted from them today?
  3. Hosting applications is one type of business that hosting companies do. Of course, I understand this is their own software but still, its still hosting. Some companies offer managed WordPress hosting, some Drupal, while I don't think anyone offers WHMCS (because of the license cost) its still moving from a software selling company to a service company hosting. I don't care if WHMCS does this, I'm more concerned about what I said in another post. Eventually they will stop letting you host WHMCS all together on your own server, they are moving towards that. First by not selling owned licenses anymore, then moving to a recurring model, then changing that model based on the number of active accounts, and the next move is moving to a cloud service. If this works great for them what makes you all here think they are not going to stop offering the self-hosted version in some future. Kayako did the same. Now it's hosted on their servers only. Even if they don't, they will focus more on adding new features that makes their own cloud service more interested vs adding features on the self hosted version. This is already happening, like the marketplace which is basically a service for reselling WHMCS services vs selling them on your own.
  4. This is much worse than I imagined initially. I noticed that domains I set manually to Redemption Expired are now reset back to just Expired status.
  5. How are you uploading files to your server? Some FTP clients tend to corrupt ioncube files if they are not detected propertly in the transfer method, binary. Try uploading the whole WHMCS folder to your folder compressed, and then unzipping the folder and copying the files over to your installation just to discard any transfer or file corruption issues.
  6. Its right under the installation instructions: Installing WHMCS - WHMCS Documentation Required file and folder permissions /configuration.php CHMOD 400 Readable /attachments CHMOD 777 Writable /downloads CHMOD 777 Writable /templates_c CHMOD 777 Writable The directory example permissions above may be overly permissive. I.E. world read/write permission might not be necessary or appropriate for your hosting environment: For suPHP or PHP suEXEC, you will need to restrict directories further. If you use DSO as your PHP handler, you must use 644 permissions. Limit access to only the account that owns the web server process. Make sure that no other system or user accounts can read your configuration file or modify any WHMCS-related files.
  7. I purchased the pro version of font awesome for my site, and I was not able to integrate it properly with WHMCS as they had some classes hard coded. So there is that and ended with different versions for jQuery, Bootstrap and font awesome, one for WHMCS, one for the main site. That creates more work. I get what you say about SEO but its not just SEO but easy to remember URL's. I'm a keyboard person, I prefer to type things, including commands vs copy and paste. Having easy URL's for articles and others parts is helpful and I expect some of my customers are the same. I never cared about the SEO part but the URL structure. I would like to have my own since its the sitemap of my navigation. I never asked for a new admin template. If someone reads my posts I never ever complained about the admin part. That is something I can suffer, but the front end the customers see not. I don't mind as much customizing the admin site and I'm ok with one single theme that works vs having a new one. I care about simplicity when it comes to staff and admin tasks, I would actually make it as simple as possible so it takes as less clicks and go from one part to the other vs making it fancy. I agree with your points, the themes should rarely change because they are the basis on which others build their design. I agree with WHMCS philosophy here. Just ship one admin and one client theme, bare bones, simple but still nice and let others build what ever design they want on top or buy a theme from another company.
  8. The bigger question is until how long will v4 be officially be supported (security...)? It's not the best scenario to have outdated code running on public websites.
  9. If you check every other major release in the past 2 years the story was the same. They are quick to release new versions that hardly passed Beta. That should explain some of your questions. The trick is not to upgrade WHMCS when they release a new major version but wait for the smaller releases that keep fixing stuff.
  10. I'm aware of that. It's actually ironic that we need to wait WHMCS to update a software that is open source and free. This shows the current sad state of WHMCS when it comes to locking files and user end front code. They should not be encoding and putting open source code under their proprietary ioncube files. Other web softwares that use open source libraries don't do this. The ship them as they are and the customer is free to modify them as they see fit, that is the whole idea of why people use something like bootstrap (customization). If WHMCS was properly built the bootstrap version would be irrelevant. Someone could be using version 3, or 4 or 5, or not even use bootstrap at all for their theme. Every other softwares does not lock you into what you have to use for the website design. But I gave up on this a long time. We need to accept that Bootstrap 4 will be with us for years to come until they again decide to upgrade it. Having 4 after people asked for years is already a welcome feature.
  11. Because they are not a hosting company? You know how the phrase goes, jack of all trades master of none. It Its a very different business than software developing. They can potentially lose customers if the service is not top-notch (SLA uptime), support (replied instantly...). That sort of customer expects something very differently, even support that WHMCS does not have today. You don't try to cover all things that shine under the sun if you want to be successful. The big example is how WHMCS also offers custom development yet Modules Garden is far more successful not only making modules but taking all the work away from WHMCS when it comes to custom software because they only focus on development and nothing else while WHMCS tries to focus on other stuff as well. The second argument is maybe because WHMCS is a b2b business that sells to hosting companies and service providers? Imagine the following situation. A hosting company offering a reseller plan but then competing directly with its own customers or trying to sell directly to their customers. How many people do you think would actually want that service? When you do B2B you usually try your users and customers to trust you, not alienate them. This is why the marketplace was not very well-received either. Imagine if you are a company selling something like Weebly or SSL and you are a WHMCS customer, now suddenly they add your competitor in your control panel and to all other WHMCS users which would mean management would probably say "We should drop WHMCS" as they are promoting our competitors right in our the interface. This is no different from putting up a shoe store with Shopify, and they then add banners in your store to Amazon Shoes trying to divert your customers to their own affiliate program. There are some things you usually don't cross when you do B2B, that means you are selling to other business or people that sell to end customers. WHMCS never sold to end users. They sell to people that usually provide a services or products to others. Even if you are a developer or web designer.
  12. No, they are 2 years minimum. I'm not sure why people would be willing to lose money by offering 1 year for domains that require 2 years length many people will not renew the second year, and they would have to cover the financial loss. It makes it look great and cheaper, but its a fact that if you offer 1 year, plenty of people will register a domain but never used it, as such they will not renew either.
  13. I'm not sure why they didn't just partner with some hosting companies to offer that model. It does feel a bit awkward that WHMCS sells hosting for software companies and now they also host services directly as well.
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