BCC Emails doesn't work but CC does

[Jrock]

Hi all,

Trying to get TrustPilot invitation emails to work again. Everything was fine until the 8.6 upgrade, but now the BBC field seems to not work when sending out emails? Works just fine if I put it in the CC box, however. Currently using MS365 with Oauth.

Any tips would be appreciated but I think this might be a bug. No errors showing in the activity log.

[WHMCS John]

Hi @Jrock,

We suspect this may be a limitation of the M365 Graph APi for email sending. We have case CORE-18328 open internally to investigate potential solutions.

Once we resolve cases and push features they are available at our change log, here:

https://changelog.whmcs.com/

I apologize for the inconvenience, and appreciate your patience as we work to resolve this.

[Jrock]

4 hours ago, WHMCS John said:

Hi @Jrock,

We suspect this may be a limitation of the M365 Graph APi for email sending. We have case CORE-18328 open internally to investigate potential solutions.

Once we resolve cases and push features they are available at our change log, here:

https://changelog.whmcs.com/

I apologize for the inconvenience, and appreciate your patience as we work to resolve this.

Thanks for the reply, John.

Also it should be noted BBC was a typo... it's supposed to be BCC, as titled. I'm aware this is a family-friendly community.

Edited December 14, 2022 by Jrock

[WHMCS John]

10 hours ago, Jrock said:

Also it should be noted BBC was a typo... it's supposed to be BCC, as titled. I'm aware this is a family-friendly community.

Whatever could you mean??

😉