Opps Error on EMAIL tab of client

[slim]

8.6, php 8.1

I get this error when clicking on the EMAILS tab in a client profile. (doesnt happen on all clients)

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TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /home/xxxxx/public_html/xxxxx/clientsemails.php:0
Stack trace:
#0 {main}

[Hal9000]

Yeah I experienced lots of these errors around WHMCS with PHP 8.1

Unfortunately, PHP 7.4 got out of support, so we are kind of stuck until WHMCS fixes these issues...

[Edi]

Same error here.

Emailed support, now waiting for answer.

[slim]

I will report this as a bug, as I still get the error on some clients.

[Edi]

15 minutes ago, slim said:

I will report this as a bug, as I still get the error on some clients.

Switch back to PHP 7. And waiting for new update. 

[slim]

Its not a serious issue for me - as I dont go into the EMAILS tab often, and it doesnt error on every clients EMAILS tab.. (seems to be more common on older clients thou)

The bug report is: #WBO-166432

[Edi]

http://changelog.whmcs.com/

#CORE-18323

 

You can check it. 

[WHMCS John]

Hi there,

This error occurs when an email campaign message failed to send to the Client Account in question (eg. invalid email address).

As a workaround you can remove the failed emails from the client's EMail log:

DELETE FROM `tblemails` WHERE `failed` = 1 and userid = x;

Replace x with the ID of the Client Account in question.

[WHMCS John]

A hotfix is now available for this:

 

[Edi]

11 minutes ago, WHMCS John said:

A hotfix is now available for this:

 

 

Still have the same error code.

PHP 8.1.13

Edited December 13, 2022 by Edi

[slim]

11 hours ago, WHMCS John said:

Hi there,

This error occurs when an email campaign message failed to send to the Client Account in question (eg. invalid email address).

As a workaround you can remove the failed emails from the client's EMail log:

DELETE FROM `tblemails` WHERE `failed` = 1 and userid = x;

Replace x with the ID of the Client Account in question.

Hi John

I had failed campaign emails due to an earlier php 8.1 bug in the beta - Once these were removed from the database by your support team, the issue stopped. Thanks