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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (34483 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6591 topics in this forum

  1. Does 7.5 fix the time-out issue?

    By WebJIVE,
    • 15 replies
    • 3k views

  2. PayPal Automatic charges duplication problem?

    By Hannan,   
    • 1 reply
    • 1.3k views

  3. Hosting Password

    By grandechefe,   
    • 7 replies
    • 4.7k views

  4. WHMCS uses wrong two char code for Canadian territory Yukon

    By websavers,
    • 3 replies
    • 900 views

  5. Product Addons showing wrong pricing in standard orderform

    By websavers,   
    • 6 replies
    • 3.4k views

  6. no connection after moving to external IP

    By volleasy,
    • 0 replies
    • 641 views

  7. Can't input a price into a product.

    By Sela,
    • 3 replies
    • 813 views

  8. map - copy - generate server user names

    By cluster,
    • 0 replies
    • 688 views

  9. Credit Card Details disappeared

    By plemons,   
    • 1 reply
    • 1.2k views

  10. could not find payment information when using saved CC and stipe

    By PixelPaul,   
    • 3 replies
    • 2.5k views

  11. Empty cart button in "cart.php?a=view" not working

    By Michel.3w,
    • 1 reply
    • 1.3k views

  12. [FIXED] Checked option not saving

    By alinford,
    • 1 reply
    • 947 views

  13. WHMCS doesn't detect my certificate as valid

    By Kronz,
    • 2 replies
    • 2.3k views

  14. CSS for Checkout page

    By Trluk,
    • 1 reply
    • 710 views

  15. WHMCS Created Cpanel Account With Errors

    By safinoor,
    • 0 replies
    • 716 views

  16. Order page domain drop-down option not working

    By natan,
    • 2 replies
    • 755 views

  17. Transactions Related Client search does not work

    By cluster,
    • 10 replies
    • 1.5k views

  18. Oops! Error Page. Can't access clients domain

    By socialpoint24,
    • 10 replies
    • 1.4k views

  19. TCPDF ERROR: Could not include font definition file: helvetica

    By natan,
    • 3 replies
    • 6.8k views

  20. 7.4.2 Reports, base.js and other issues

    By ody,   
    • 4 replies
    • 2.2k views

  21. Subdomain Registration Issue

    By TheTechLounge,
    • 10 replies
    • 2.6k views

  22. Unpaid invoices being cancelled issue

    By anderbytes,
    • 0 replies
    • 828 views

  23. Detected attempt to include init.php

    By AimanH,
    • 10 replies
    • 9.3k views

  24. Checkedboxes are not staying checked after clicking save

    By mrmolex,
    • 0 replies
    • 730 views

  25. Order Summary Blank

    By grbesicb1,
    • 2 replies
    • 1.2k views
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