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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36032 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. Prepared statement needs to be re-prepared

    By andrei1989,
    • 0 replies
    • 876 views

  2. Check WHMCS version without logging into admin

    By sanfran1,
    • 2 replies
    • 3.4k views

  3. upgraded our system to 7.5 version exception 'Whoops\Exception\ErrorException' with message 'Cannot redeclare loadgatewaymodule()' in :0

    By noufel,
    • 4 replies
    • 4k views

  4. Password with a strength rating of 95 or higher.

    By skins,
    • 4 replies
    • 1.3k views

  5. Parmeter missing username

    By johnnybgoodwin,   
    • 15 replies
    • 5.6k views

  6. ERROR: INVALID BILLING CYCLE

    By Dexterity Logics,
    • 1 reply
    • 1.3k views

  7. Can't login on mobile

    By BLHosting,
    • 2 replies
    • 981 views

  8. Order Summary - Tax rule error

    By johnmg007,
    • 1 reply
    • 1.2k views

  9. Warnings in Admin Section.

    By MartinPorter,
    • 1 reply
    • 798 views

  10. Domain Add to Cart button don't work in Standard Cart

    By aquiss,
    • 4 replies
    • 2.6k views

  11. password problems to administrative area.

    By MartinPorter,
    • 6 replies
    • 3.2k views

  12. Update 7.5.0

    By Chad,
    • 1 reply
    • 1.9k views

  13. Exhausting Memory ≥ 2GB

    By inteldigital,
    • 7 replies
    • 2.7k views

  14. Problem with error 500

    By Walas Lima,
    • 4 replies
    • 5.4k views

  15. Debugging DailyCronJob hook

    By Kirill,
    • 0 replies
    • 1.9k views

  16. Troubleshooting a The file /path/to/whmcs/index.php is corrupted Error

    By WHMCS John,   
    • 1 reply
    • 20.4k views

  17. 7.5 Update Common Errors and Solutions

    By WHMCS John,
    • 0 replies
    • 1.9k views

  18. 2checkout gateway problem.

    By adroitssd,
    • 4 replies
    • 3.1k views

  19. Package Sync Issue

    By ninjaunmatched,
    • 7 replies
    • 3.1k views

  20. Clientarea does not display (weird redirect loop)

    By adz1111,
    • 0 replies
    • 1.2k views

  21. weird mail problem

    By fburger,
    • 1 reply
    • 878 views

  22. Oops! Something went wrong and we couldn't process your request.

    By denully,   
    • 19 replies
    • 96.8k views

  23. customization - modern theme configureproductdomain.tpl

    By cluster,
    • 13 replies
    • 2.4k views

  24. Billable Items not being taxed when set to add to customers next invoice

    By dotinc,   
    • 3 replies
    • 2.2k views

  25. Whois for .ws .wien and .kz

    By bruno,
    • 1 reply
    • 1.1k views
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