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Vox

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Vox last won the day on October 25

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About Vox

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  1. Hi @Expert Societies, I guess you got this resolved as it displays fine for me (different colours, so it looks like you've changed some of the design).
  2. Vox

    cron not running after server move

    Hi @monsterit, Try going through the troubleshooting guide here: http://help.whmcs.com/m/automation/c/195647
  3. Hi @marketingpro, I'm no coder but the error message is telling you that there is an error in your code. That would indicate that you've added something or left something out of brian!s code. Please copy it exactly as posted. As per the PayPal case sensitivity issue, have you checked that your other payment type is exactly the same as Credit/Debit Card I couldn't even start to explain what an array is, so I have to build these up from scratch when I need them and would suggest something like {if $invoice_payment_method eq "PayPal"} Your PayPal text here {else if $invoice_payment_method eq “Your other payment type"} Your other payment type text here {else} Your default text here {/if} Just check that you are trying to match the exact other payment type.
  4. Hi @Mark, Have you upgraded or changed any settings to trigger this behaviour? Because what you described in your opening paragraph is the default behaviour. That is the default WHMCS process but then the domain sync cron will sync this with the Registrar as you stated initially. Is the domain sync cron still running? http://help.whmcs.com/m/automation If you are running v7.6.1 have you applied the Hotfix:
  5. Hi @marketingpro, Are you searching for the term that you have used as the "Display Name" in the Gateway setup? e.g. Have you really called it Paypal and not PayPal - note the case sensitivity. Try printing the payment method in the emails to ensure that you are actually testing for the right condition i.e. Payment Method: {$invoice_payment_method}
  6. Works for me as well. I guess it must be something to do with the server config for ownership and permissions rather than the individual WHMCS files.
  7. Vox

    E-mail stopped working

    Hi @Vinicius Abreu, Had you changed any config or completed any updates/upgrades before the emails stopped working? Any change that you may have made would give you a goo indication or starting point. Otherwise a good place to start is here: http://help.whmcs.com/m/troubleshooting/l/678803-troubleshooting-email-sending-problems
  8. Hi @ejmerkel, v7.6.1 was released on 28th Aug and there have been 4 Hotfixes since then and this was one of them. https://whmcs.community/files/category/74-v76x-hotfixes/
  9. Hi @arika, You would add a language override file, the instructions are here: https://developers.whmcs.com/languages/overrides/ For me in the english.php (and also in the norwegian.php for some reason) they are at lines 2091 and 2095: $_LANG['orderForm']['addHosting'] = "Add Web Hosting"; $_LANG['orderForm']['transferToUs'] = "Transfer your domain to us";
  10. Hi @bluesteam, No problem at all. Glad to see that you got it all resolved.
  11. Hi @bluesteam, Do other invoices get overdue notices generated? Have you set the overdue period in automation settings? https://docs.whmcs.com/Automation_Settings#Overdue_Reminders If so, try following the troubleshooting instructions here, especially the first line about the client profile option to suppress overdue notices: https://docs.whmcs.com/Invoicing_Issues#Invoices.2FPayment_Reminders_not_Generated
  12. Vox

    Bug in WHMCS

    Hi @hostbaran, If you think that this is a bug the best place to register this would be here: https://www.whmcs.com/members/bugreport.php
  13. Vox

    Automatically run & email a report?

    Hi @iHelpersLLC, Just a complete guess but maybe navigate to the report in question to identify the URL that runs the report then setup a cron job to run it at your specified times.
  14. Hi @Hannan, PayPal subscriptions are set by the user to make automated payment for a set amount on a set recurring date directly from their PayPal account. WHMCS is just informed by PayPal that the payment has been made via the API so then the invoice is marked as paid. If the user also makes a manual payment against this invoice then they are "paying" twice, you are not "charging" them twice (semantics - I know). It's probably worth putting a conditional statement in your invoice emails that if there is a PayPal subscription setup, then payment will be made in accordance with their instructions: https://docs.whmcs.com/Email_Templates#Conditional_Displays
  15. Hi @Remitur, Definitely upgrade PHP first. https://docs.whmcs.com/System_Requirements WHMCS 7.5 supports PHP 5.6, 7.0, 7.1, and 7.2
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