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Vox

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Vox last won the day on October 25 2018

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  1. Hi @melotel, Have you forced the cron using the guide here: https://help.whmcs.com/m/automation/l/683269-advanced-cron-troubleshooting Or maybe before that there are a couple of steps to check with useful guides here: https://help.whmcs.com/m/automation https://help.whmcs.com/m/automation/l/678272-troubleshooting-the-cron-not-completing
  2. Hi @Dale Schibbelhut, Have you set your cron to run every 5 mins? What do your logs say when you review them and what does your automation dashboard show? There is a useful guide along with troubleshooting tips here: https://help.whmcs.com/m/automation
  3. Hi @Mac78, I had exactly the same back in May with no timeline on the resolution from ENOM. It would seem that ENOM have had major issues since the GDPR compliance work they undertook back in May with all the *.uk domain names. There are numerous threads on here detailing the various issues e.g. registrant information being changed on transfer, registrations failing etc. It may be worth using another registrar just to get your clients domain registered in the short term.
  4. Hi @pratik_asabe, Have you been through all of the steps in setting up the servers, especially the penultimate point about Test Connection? https://docs.whmcs.com/Servers#Adding_a_New_Server What happens when you do this with the one that gives you the "server not found" error? Also have you setup the server group correctly for each of the products?
  5. Hi @ChristianB, No. https://docs.whmcs.com/Domain_Synchronisation
  6. Hi @pratik_asabe, Sounds like you need to assign the servers into server groups (although the group will only have one server): https://docs.whmcs.com/Servers#Server_Groups
  7. Hi @egrueda, Imunify360 3.7.11 was released last night and testing so far shows that this issue has now been resolved. Although the release notes do not mention the fix specifically.... Thanks again for your help.
  8. Hi @egrueda, Now running Imunify360 v3.7.10-1 but the issue still exists if Proactive Defence is set to "Log". When set to "Disabled" everything works normal again. I guess I will leave it disabled and keep a close eye on their blog for new release updates. Once again, thank you for pointing me in the right direction!
  9. Hi @egrueda, Excellent. Thank you for preserving my sanity! 😀
  10. Hi @egrueda, Not Cloudlinux but Imunify360 is enabled and Proactive Defence is in logging mode. I'm really baffled as this is intermittent. i.e. works fine for five minutes then suddenly starts showing the blank screen. I've even tried chaning back to PHP 5.6 but it was just the same.
  11. Anyone got a pointer for this? I've been on v7.6.1 for a month or so now but logging in to admin today and trying to "do stuff" I keep getting blank screens, which when I manually reload the browser, the correct display shows. No changes to WHMCS or the server (as far as I know) overnight and worked fine yesterday. This also happens when logging in as a client. The only thing I can find is in the error logs which is: PHP Fatal error: Cannot redeclare Composer\Autoload\includeFile() (previously declared in /home/xxxxxx/public_html/vendor/composer/ClassLoader.php:442) in /home/xxxxxx/public_html/vendor/composer/ClassLoader.php on line 445 In General Settings > Other > Display errors, Log errors and SQL Debug is giving me nothing. Neither on the "blank" screen or in the Activity Log. I've disabled ModSecurity and it still happens and I've also uploaded the vendor folder a couple of times.
  12. Hi @Expert Societies, I guess you got this resolved as it displays fine for me (different colours, so it looks like you've changed some of the design).
  13. Vox

    cron not running after server move

    Hi @monsterit, Try going through the troubleshooting guide here: http://help.whmcs.com/m/automation/c/195647
  14. Hi @marketingpro, I'm no coder but the error message is telling you that there is an error in your code. That would indicate that you've added something or left something out of brian!s code. Please copy it exactly as posted. As per the PayPal case sensitivity issue, have you checked that your other payment type is exactly the same as Credit/Debit Card I couldn't even start to explain what an array is, so I have to build these up from scratch when I need them and would suggest something like {if $invoice_payment_method eq "PayPal"} Your PayPal text here {else if $invoice_payment_method eq “Your other payment type"} Your other payment type text here {else} Your default text here {/if} Just check that you are trying to match the exact other payment type.
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