alero Posted April 12, 2018 Share Posted April 12, 2018 Hello, we had our site moved to a new server (by WHMCS staff) yesterday, and everything seems to be working ok, but I have 2 customer already reporting that they are seeing a blank page on their site. I think it has to do with license validation not working since the move, but how can I confirm - and more importantly - fix? I'm sure I need to provide more details, just let me know what, I'm pretty new Thanks! Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted April 13, 2018 WHMCS Support Manager Share Posted April 13, 2018 Hi @alero, I'm sorry to hear you've encountered a blank page problem. If you check your PHP error logs, does anything get recorded there? Link to comment Share on other sites More sharing options...
alero Posted April 13, 2018 Author Share Posted April 13, 2018 I got more details, this is what the users are seeing: "POST /license/modules/servers/licensing/verify.php" to your server, but gets a reply "406 Not Acceptable Any idea why the server would reply this? Started after the migration. Link to comment Share on other sites More sharing options...
imaticon Posted April 13, 2018 Share Posted April 13, 2018 This sounds like a mod security rule does block here. Check the mod security logs to see if there is a rule that blocks verify.php Link to comment Share on other sites More sharing options...
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