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On 17/4/2018 at 5:20 PM, WHMCS John said:

Hi Ricardo,

I've split this into a new topic to keep this separate. Please apply the 7.5.1 update via Utilities > Updater WHMCS to resolve this issue.


Thank you for your reply.

I've updated to 7.5.1 and it was solved, but now i get same message from "config gateways"


Something went wrong and we couldn't process your request.

Please go back to the previous page and try again.


At this time can't see if everything is running properly !

Can you help me please ?



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  • WHMCS Support Manager

Hi @ricardo_rosario,

Please enable the Display Error option under Setup > General Settings > Other tab.

You should now see an error output to the screen. We have collected some of the most most common errors and their causes, refer to the appropriate page in the following sections:

* http://docs.whmcs.com/Server_Modules
* http://docs.whmcs.com/Domain_Registrars
* http://docs.whmcs.com/Common_Troubleshooting_Tips

You can find more detailed instructions in our Troubleshooting Guide: http://docs.whmcs.com/Troubleshooting_Guide#Blank.2FPartially_Loading_Page

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Thank you very much...!
With your guide, I've detected that the problem was ioncube compatibility used in a local (Cuenta Digital -Argentina) payment gateway that is not supported by PHP 7.0 version.

I've downgraded PHP version to 5.6  and every works fine now 

I really appreciate your quick assistance !

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