DBH Web

Sorry I have discovered the problem, it was template related.

Ok so when a client goes to https://2buckhost.com/clients/cart.php?a=add&pid=1 and fills in the domain they want to use then they click on use and the link is dead? I had a similar issue about a year ago any help would be great thanks in advance

Yes tweaking the URL has worked so I think that's what we will do. Thanks for your help Brian

Yes that works fine, and yes standard_cart is the default orderform template in setup -> general settings -> ordering

The really strange part is (as I said) that if you use the link (https://2buckhost.com/clients/cart.php?a=add&pid=1&carttpl=standard_cart ) first as we did in testing and then try the link that loops, it no longer loops and works as it should, so we then clear all browsing data and try that link again and it is back to looping again, as if it has something to do with dns cache or cookies?

No mods on the standard cart as If I do any mods I normally save it as a new template so I can revert back to an unmodded one in case something like this happens. If I put everything back to default it still does the same, No matter what combination I use we get the same result, just loops back on it's self. Pretty lucky as we only sell the one hosting package on that site so if we have to keep the redirects then should be no problem however would be good to get it working in case we decide to add more packages in the future.

I have made a temporary work around by redirecting all cart links to (https://2buckhost.com/clients/cart.php?a=add&pid=1&carttpl=standard_cart ) until we can find a better way ti fix it.

OK here is the problem, If someone comes to our site and simply clicks on the "Sign Up Now" link (https://2buckhost.com/clients/cart.php?a=add&pid=1&carttpl=standard_cart ) we have on our front page then there is no problem , however if they go to the store page and click the "Web Hosting Plans" link (https://2buckhost.com/clients/cart.php?gid=1) and then they click Order Now they will be taken to the "Choose a Domain" page once they fill in the domain and click "Use" it just takes them back to the "Web Hosting Plans" page again and the cycle begins again, so they are unable to complete the order, this also happens with logged in clients when they click the "Order New Services" link. Now here is the strange thing if they have used the "Sign Up Now" (https://2buckhost.com/clients/cart.php?a=add&pid=1&carttpl=standard_cart ) link first, then when they use either of those links they will work??? Anybody have any ideas about what the cause of this issue maybe?

Geesh guys slow down, my servers are secure and I did take a backup before I updated WHMCS, I was simply saying it would be a hell of a lot easier if there was a rollback or reupgrade button in the upgrade section of WHMCS. I really am sorry if you guys misunderstood me or assumed the wrong thing from my post.

You know I have never worked out why programmers who obviously are extremely good at what they do don't add a simple rollback and/or re-do update button to their automated update system, it would save a lot of support calls and also a lot of time for users.

The hot fix doesn't work for me and simply turning off error reporting is not a fix, all that does is hide the fault.

LOL I am the Author, but am confused as to why it isn't working, ah well back to the drawing board.

By doing this it worked with both Blend and V4, however I am using a custom template so what would I do to get it to work?

Thanks for your help but this did not work.

OK due to the fact that no matter what I type in the Temporary Path with the automatic update it won't accept it, I just did a manual update from version 7 to 7.1.0 all went fine and everything seems to be functioning correctly except that the dashboard is empty ( see image below ) Any body experienced the same? UPDATE: I just tried the automatic update on Version 7.1.0 and it worked so now updated to 7.1.1 but still have an empty dashboard?