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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (36033 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6612 topics in this forum

  1. New Phone Number Format remove 0 (zero) if it's the first number

    By wagahost,   
    • 2 replies
    • 1.2k views

  2. whmcs cron not billing issue

    By ilkaya,
    • 1 reply
    • 863 views

  3. duplicate calls to init.php on New Client Save

    By z900collector,
    • 2 replies
    • 1.8k views

  4. MarketConnect Email Security

    By ithaki,   
    • 3 replies
    • 1.2k views

  5. WHMCS Application Links (Cpanel) lead to wrong page on WHMCS

    By vinc1402,
    • 10 replies
    • 3.1k views

  6. News popup in admin area with no content

    By stormy,
    • 7 replies
    • 1.9k views

  7. template cache

    By Gazza,
    • 0 replies
    • 1.4k views

  8. Knowledgebase SEO SSL Still an issue?

    By KiXX,
    • 1 reply
    • 1k views

  9. Stop invoice emails on recurring billing clients

    By vinc1402,
    • 1 reply
    • 1k views

  10. Anyone using Reselleclub for hosting their WHMCS installation?

    By bebop1065,
    • 0 replies
    • 866 views

  11. Add-on Modules page slow loading, almost 3 minutes

    By ukbhuk,
    • 3 replies
    • 1.3k views

  12. Admin updating credit card deletes customer at Stripe (WHMCS v7.3.0)

    By Damo,   
    • 9 replies
    • 4k views

  13. Weird Orders

    By rahulkg,
    • 1 reply
    • 964 views

  14. module does not appear

    By Mitto1133,
    • 2 replies
    • 1.3k views

  15. Client side - support section - sidebar last ticket dates - how to change language?

    By webio,
    • 2 replies
    • 1k views

  16. Admin Email Message Sending Failed - Email Template Not Found

    By Arf,
    • 0 replies
    • 1.5k views

  17. I added a bad hook file and the site is crashed after the hook is removed now.

    By Web Host Pro,   
    • 2 replies
    • 1.2k views

  18. Anyone running Nginx? PHP-FPM 7.0

    By arctic-ice-cool,
    • 4 replies
    • 3.6k views

  19. Domain Search

    By idosha,
    • 3 replies
    • 1.4k views

  20. Accounting for credits in Accounting Systems

    By yggdrasil,   
    • 9 replies
    • 3.3k views

  21. PayPal Gateway

    By OptNode Hosting,
    • 1 reply
    • 1.2k views

  22. 7.4 Phone Number Validation - Dot required

    By cluster,
    • 6 replies
    • 2.9k views

  23. Client Login Password Incorrect

    By Hudson Creations,
    • 3 replies
    • 3.3k views

  24. Persistent 'what's new' and 'ticket changed' pop-ups

    By Atelier Studios,
    • 3 replies
    • 2.4k views

  25. PHP error

    By skins,
    • 1 reply
    • 2.1k views
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