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About Me

Found 10 results

  1. Hi, I'm using WHMCS but the domain search results are very bad. What could be the problem? I can't find anything strange in the log files. The problem is that most of the time it says: "The charachters do not match" (Google ReCaptcha problem?) or it says that the domain isn't available while it stil is (see attachments). Does it have something to do with a lookup provider? Cheers.
  2. To activate the intelligent search to query results while typing instead of pressing the "Enter" key each time I have created simple ActionHook function that will integrate the code for both built-in template (v4 and Blend), the integration tested and is valid for WHMCS v6+ and v7+ 1) Create new PHP file inside /includes/hooks/ directory, you may use "IntelliSearchWhileTyping.php" as the file name or whatever you prefer. 2) Copy the following code inside it. 3) Done. <?php /** * Get Results From Intelligent Search While Typing * * Compatible with WHMCS v6+ and v7+ * Works with v4 and Blend templates * * @author SENTQ <development@sentq.com> * */ if (!defined("WHMCS")){ die("This file cannot be accessed directly"); } add_hook("AdminAreaHeadOutput", 1, function($vars){ # Template Blend if ($vars['template'] === "blend"){ return <<<EOF <script type="text/javascript"> /* Intelligent Search On Typing */ $(document).ready(function(){ $(document).on("input", "#intellisearchval", function(){ $("#intellisearchval").css("background-image","url('images/loading.gif')"); $.post("search.php", $("#frmintellisearch").serialize(), function(data){ $("#searchresultsscroller").html(data); $("#searchresults").slideDown("slow",function(){ $("#intellisearchval").css("background-image","url('images/icons/search.png')"); }); }); }); }); </script> EOF; } # Template v4 elseif ($vars['template'] === "v4"){ return <<<EOF <script type="text/javascript"> /* Intelligent Search On Typing */ $(document).ready(function(){ $(document).on("input", "#intellisearchval", function() { $.post("search.php", $("#frmintellisearch").serialize(), function(data){ if (data) { $("#searchresults").html(data); $("#btnIntelliSearch").hide(); $("#btnIntelliSearchCancel").removeClass('hidden').show(); $("#searchresults").hide().removeClass('hidden').slideDown(); } }); }); }); </script> EOF; } }); IntelliSearchWhileTyping.php
  3. I upgraded our WHMCS from version 5.3.14 to version 7.5. After upgrading I have problem with domains/services search from admin area. I'm getting 500 internal server error on AJAX call from whmcs/admin/templates/blend/js/scripts.min.js to whmcs/admin/search.php. I'm using PHP 7.2. Is this problem maybe is related to cUrl version (currently it is 7.59.0)? If someone had a similar problem, or have some idea how to overcome this problem I'd be happy to hear some potential solution. Thanks in davnace!
  4. Wondering if anyone else is having this issue. When logged into WHMCS 7.4.1 as an admin, do this: 1. Select Orders --> Add New Order 2. Start typing (a known existing) client name in the "Client" box What should happen is that it should start displaying possible clients as you type, just as the search boxes autofill the possibilities when you start typing a search. This used to work in 7.2.x for me. After I upgraded to 7.4.1 (via the auto update feature), this stopped working. I then renamed public_html and replaced it with a full WHMCS 7.4.1 distribution. Same thing happens. Normally, if I typed something like "Tin" in the Orders --> Add Order --> Client box, it would automatically show my own billing account. Now it doesn't bother to display anything. Mike
  5. Hi, if I try to find some old tickets which contain a word (e.g. spam) I get "No Records Found". Is that a bug?
  6. How can I make possible to leave "Any Status" as default when searching for tickets. Here a screenshot below. I need to change those status you see there and put "Any Status" as mention before. (I wanna leave it as default and no have select it all the time I get into that section). https://gyazo.com/f28a008501f3bc9b893a5313146853ee Thank you.
  7. I'd like to know how do I find the sum of the total balance per product. I mean full paid invoices and partial invoices.
  8. Enables users to Quickly Find and select from a pre-populated list of your WHMCS Knowledgebase Articles as they type, leveraging searching and filtering. Articles marked as Private in WHMCS > Support > Knowledgebase will not be included. One Time price with Free Lifetime updates. Visit our WHMCS Addons page for Price and Screenshot.
  9. I set up a tickbox Client Custom Field called "Needs work done" and I can pull those up by searching for "on." That's fanatastic. Now I can use WHMCS as a CRM. Sort of. I tried adding another Client Custom Field called "Date of last contact" and entered a value that would sort by date, numerically, and alphabetically -- 201310 Year and month is all I need. I'd like to be able to search for values greater or less than these date values. But it's not working. Is there a way to do this. Or is the client search only an exact match? By the way, the CRM add on is worthless since it only handles prospects and not existing clients, if I'm understanding it correctly. Thanks, Scott
  10. I've been testing the knowledgebase suggestions that appear before ticket submission, and they are way off. I'm posting very specific questions that have very specific articles and either they never appear, or flash for a few seconds while you type the ticket text, and then are replaced by more generic ones. I think this is due to the fact that they are ordered by the number of votes ("useful"). Also, there are some words that are bound to appear a lot, like "domains" or "hosting", so whenever the question includes those, you are shown the top-rated articles that features the words domains and hosting the most. Is there a way to replace these suggestions, maybe with a different MySQL query? A module with some configuration/weighting options would be very useful here.
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