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Troubleshooting Issues

Use this board to discuss any issues or problems you are encountering. If you think you've found a bug, please report it here

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  1. Hotfixes   (25098 visits to this link)

    From time to time we make Hotfixes for specific WHMCS releases. You'll find them in here

6456 topics in this forum

  1. viewinvoices.php and invoices.php are not opening

    By Ahzam,
    • 4 replies
    • 1.9k views

  2. Problem with license manager

    By alero,
    • 3 replies
    • 800 views

  3. API GetTickets doesn't get some of the tickets

    By Emojo,
    • 1 reply
    • 566 views

  4. stuck "Verifying your domain selection..." when choosing "I will use my existing domain and update my nameservers"

    By jessewsn,
    • 5 replies
    • 3.6k views

  5. tld prices return blank

    By aknight,   
    • 10 replies
    • 2k views

  6. Register Domain = "Searching..."

    By Bertie,
    • 1 reply
    • 702 views

  7. White Page after Adding Domain

    By Bertie,
    • 4 replies
    • 579 views

  8. blank page after upgrade to 7.5.0

    By bedet,
    • 2 replies
    • 726 views

  9. Error code: 1014. Error message - Plesk integration

    By Prachi,
    • 1 reply
    • 1.1k views

  10. My clients can't login

    By Bridgett,   
    • 12 replies
    • 8.9k views

  11. Product Next Due Date not updated after invoice creations

    By mpw,
    • 0 replies
    • 498 views

  12. All products after add to card broken after update

    By battles,   
    • 2 replies
    • 1.6k views

  13. support tickets issue for 25+ tickets

    By Ian Hitt,
    • 3 replies
    • 548 views

  14. Domain renewals page: Uncaught TypeError: WHMCS.utils.getRouteUrl is not a function at recalculateRenewalTotals

    By glenn,
    • 3 replies
    • 1.4k views

  15. htaccess code killing domain searches

    By Daskew78,
    • 3 replies
    • 801 views

  16. getting error on whmcs domain Availability

    By Alucard2008,
    • 10 replies
    • 2.7k views

  17. whmcsBaseUrl is not defined

    By Kirill,
    • 6 replies
    • 2.2k views

  18. Bank Account Text Fields Not Showing In Checkout Page

    By Bishal,
    • 5 replies
    • 713 views

  19. Prepared statement needs to be re-prepared

    By andrei1989,
    • 0 replies
    • 641 views

  20. Check WHMCS version without logging into admin

    By sanfran1,
    • 2 replies
    • 2.2k views

  21. upgraded our system to 7.5 version exception 'Whoops\Exception\ErrorException' with message 'Cannot redeclare loadgatewaymodule()' in :0

    By noufel,
    • 4 replies
    • 3.2k views

  22. Password with a strength rating of 95 or higher.

    By skins,
    • 4 replies
    • 715 views

  23. Parmeter missing username

    By johnnybgoodwin,   
    • 15 replies
    • 4k views

  24. ERROR: INVALID BILLING CYCLE

    By Dexterity Logics,
    • 1 reply
    • 840 views

  25. Can't login on mobile

    By BLHosting,
    • 2 replies
    • 587 views
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